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I was interviewed in Dec 2024.
Apptitude test became peaceful answerable became this company
My family is very important to me and we have a close-knit relationship.
I have a supportive and loving family
We enjoy spending time together and have regular family gatherings
My family has always been there for me during both good and tough times
One on one rounds allow for personalized interaction and deeper understanding of customer needs.
Allows for personalized attention to each customer
Enables deeper understanding of customer needs and concerns
Builds trust and rapport with customers
Provides opportunity for detailed problem-solving and resolution
Helps in creating a positive customer experience
I was interviewed in Jan 2025.
The assessment must be completed before the second round.
I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.
What people are saying about Amazon Development Centre India
I want to work in Amazon because of its reputation for innovation, customer focus, and career growth opportunities.
Amazon is known for its customer-centric approach, which aligns with my passion for providing excellent service.
I am impressed by Amazon's commitment to innovation and technology, and I want to be a part of a company that is constantly pushing boundaries.
I believe that working at Amazon will provide me wit...
Amazon Development Centre India interview questions for designations
It was long hour test but good.
I am a dedicated and experienced customer service professional with a strong focus on providing exceptional support to customers.
Over 5 years of experience in customer service roles
Skilled in resolving customer complaints and issues in a timely manner
Excellent communication and interpersonal skills
Proficient in using CRM systems and other customer service tools
Get interview-ready with Top Amazon Development Centre India Interview Questions
It was not easy as it had multiple parts.
Customer obsession is the relentless focus on exceeding customer expectations and delivering exceptional service.
Customer obsession involves understanding and anticipating customer needs
It requires going above and beyond to ensure customer satisfaction
Examples include personalized recommendations, proactive communication, and quick issue resolution
Basic grammar test will be taken
Listen to their concerns, apologize, offer a solution, follow up
Listen actively to their complaints without interrupting
Apologize sincerely for the inconvenience caused
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
Provide exceptional service to rebuild trust
I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.
Basic English test , MCQ
Versant test to assess speaking, listening, writing, and understanding.
Cultural assessment.
Virtual job try out. ( It helps the understanding of the role to employees and fitment of of employee to employer)
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
It was a versant test to check communication in English.
The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 41 interviews
3 Interview rounds
based on 705 reviews
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