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Amazon Development Centre India Customer Service Associate Interview Questions, Process, and Tips
Top Amazon Development Centre India Customer Service Associate Interview Questions and Answers
- Q1. how would you handle an irate customer?
- Q2. What do you know about customer service
- Q3. What is customer service.?
Amazon Development Centre India Customer Service Associate Interview Experiences
46 interviews found
Anonymous
I applied via Company Website and was interviewed in Oct 2022. There were 3 interview rounds.
An exam used to determine an individual's skill or propensity to succeed in a given activity.
C language or c++ language
And core java
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. Previous org experience
Selected
I applied via LinkedIn and was interviewed before Oct 2022. There were 3 interview rounds.
There will be an aptitude test to measure your inter communication and comprehensive skills
(3 Questions)
- Q1. Tell about your self
- Q2. Where do you see yourself in the next 5 yeas
- Q3. Explain about a situation where you have took some tough decision in your life
What people are saying about Amazon Development Centre India
Selected
I applied via LinkedIn and was interviewed before Apr 2023. There was 1 interview round.
Not that tough but need to be good in English
Interview Preparation Tips
but please work on your writing and speaking skills.
Amazon Development Centre India interview questions for designations
I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.
Please prepare on typing speed via type master, work on aptitude and reasoning, try to look know what is versant test. Also, remember what you had selected at the beginning because at the end of the test the same Questions will be asked in a different manner and your answer should be same or atleast the most closest. If you will prepare on the above points you will clarify or else it will and is the most difficult test of my life and when it comes to test and giving it virtually; please be ready to sit continuously for 2-3 hours (depends on your speed of resolving questions).
(1 Question)
- Q1. Are you ready to work in 24X7 shifts.
Interview Preparation Tips
Get interview-ready with Top Amazon Development Centre India Interview Questions
Selected
I applied via Referral and was interviewed before Jun 2022. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to join Amazon?
- Q2. Why should we hire you?
I applied via Company Website and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. English writing, complete the sentence essay writing email writing Voice test if going for voice call
- Q2. Though interviews questions are not always same but assessment has 5stages to complete
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
It was a written versant test and consisted of questions related to your English Competencies. There were multiple sections like, sentence constructions, fill in the blanks, Story retelling, Sentence corrections etc.
It was challenging and not that easy and would require you to be good in English Grammar.
(2 Questions)
- Q1. Why do you want to work for this company?
- Q2. What makes you perfect for this job role?
Interview Preparation Tips
Interview Questionnaire
4 Questions
- Q1. Versant test
- Q2. Answer promptly with clear pronunciation and grammar should be very good
- Q3. Time management
- Q4. You have to be very quick but steady with your answers
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself?
- Q2. Where do you see yourself in the next 5 years?
- Q3. How would you handle an irate customer?
- Ans.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and offer a solution to their problem.
Listen actively to the customer's complaints and let them vent their frustrations
Empathize with their situation and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for the issue
Offer a solution to their problem and work towards a resolution
Foll...
Amazon Development Centre India Interview FAQs
The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Development Centre India Customer Service Associate Interview Process
based on 42 interviews
3 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
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Amazon Development Centre India Customer Service Associate Reviews and Ratings
based on 705 reviews
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2.9k
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|  ₹0 L/yr - ₹0 L/yr |
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