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Amazon Development Centre India Customer Service Associate Interview Questions, Process, and Tips
Top Amazon Development Centre India Customer Service Associate Interview Questions and Answers
- Q1. how would you handle an irate customer?
- Q2. What do you know about customer service
- Q3. What is customer service.?
Amazon Development Centre India Customer Service Associate Interview Experiences
46 interviews found
Anonymous
I applied via Company Website and was interviewed in Oct 2022. There were 3 interview rounds.
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
Selected
I applied via LinkedIn and was interviewed before Oct 2022. There were 3 interview rounds.
What people are saying about Amazon Development Centre India
Selected
I applied via LinkedIn and was interviewed before Apr 2023. There was 1 interview round.
Interview Preparation Tips
but please work on your writing and speaking skills.
Amazon Development Centre India interview questions for designations
I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.
Interview Preparation Tips
Get interview-ready with Top Amazon Development Centre India Interview Questions
Selected
I applied via Referral and was interviewed before Jun 2022. There was 1 interview round.
I applied via Company Website and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. English writing, complete the sentence essay writing email writing Voice test if going for voice call
- Q2. Though interviews questions are not always same but assessment has 5stages to complete
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
Interview Preparation Tips
Interview Questionnaire
4 Questions
- Q1. Versant test
- Q2. Answer promptly with clear pronunciation and grammar should be very good
- Q3. Time management
- Q4. You have to be very quick but steady with your answers
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself?
- Q2. Where do you see yourself in the next 5 years?
- Q3. How would you handle an irate customer?
- Ans.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and offer a solution to their problem.
Listen actively to the customer's complaints and let them vent their frustrations
Empathize with their situation and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for the issue
Offer a solution to their problem and work towards a resolution
Foll...
Amazon Development Centre India Interview FAQs
The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Development Centre India Customer Service Associate Interview Process
based on 42 interviews
3 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
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Amazon Development Centre India Customer Service Associate Reviews and Ratings
based on 708 reviews
Rating in categories
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Customer Service Associate
2.8k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Transaction Risk Investigator
1.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
985
salaries
| ₹0 L/yr - ₹0 L/yr |
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Senior Associate
821
salaries
| ₹0 L/yr - ₹0 L/yr |
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Quality Specialist
652
salaries
| ₹0 L/yr - ₹0 L/yr |
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