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Amazon Development Centre India Customer Service Associate Interview Questions, Process, and Tips
Top Amazon Development Centre India Customer Service Associate Interview Questions and Answers
- Q1. how would you handle an irate customer?
- Q2. What do you know about customer service
- Q3. What is customer service.?
40 Amazon Development Centre India Customer Service Associate Interview Experiences
82 questions found
Anonymous
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
1 Interview Round
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your work experience? View Answers (1)
- Q3. Have you worked before any where? View Answers (1)
- Q4. Talk on a topic for 5 minutes. View Answers (1)
- Q5. What are your salary expectations. View Answers (1)
Interview Preparation Tips
Subham Mitra
Selected
I applied via Company Website and was interviewed before Apr 2023.
2 Interview Rounds
Assignment Round
Aptitude, basic English, decision based questions
HR Round (4 Questions)
- Q1. Why do you want to join Amazon as customer support associate? Add Answer
- Q2. We are providing X amount for the post, it's not negotiable. Are you okay with that? Add Answer
- Q3. Do you have a wired internet connection? View Answers (1)
- Q4. Tell me about yourself. If experienced: Tell me about yourself and your previous job role. Add Answer
Interview Preparation Tips
2. For the call round, just prepare the basic interview questions. They are pretty friendly during the call interview, so no need to worry much.
3. If you're currently working somewhere and trying to switch to Amazon, you also can apply. If you get selected, they will allow you to serve the notice period in your current company.
4. If you're experienced in the customer support field, try to negotiate the salary. Try to get at least 2-5% more than the HR offered CTC.
Get interview-ready with top interview questions
shweta amgaonkar
Selected
I applied via Job Portal and was interviewed before Mar 2023.
2 Interview Rounds
Group Discussion Round
Easy topic related to current affairs
One-on-one Round (3 Questions)
- Q1. Basic questions about yourself Add Answer
- Q2. Why should we hire your Add Answer
- Q3. How will you handle customer complaints View Answers (1)
What people are saying about Amazon Development Centre India
Viraj Sakpal
I applied via Recruitment Consulltant
2 Interview Rounds
Assignment Round
Versant Test for writing and listening skills
One-on-one Round (1 Question)
- Q1. One on one interview, 1 or 2 rounds View Answers (1)
Interview Preparation Tips
Amazon Development Centre India interview questions for designations
I applied via Company Website and was interviewed in Oct 2022.
3 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
An exam used to determine an individual's skill or propensity to succeed in a given activity.
Coding Test Round
C language or c++ language
And core java
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2023.
1 Interview Round
One-on-one Round (1 Question)
- Q1. Previous org experience View Answers (1)
Selected
I applied via LinkedIn and was interviewed before Oct 2022.
3 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
There will be an aptitude test to measure your inter communication and comprehensive skills
One-on-one Round (3 Questions)
- Q1. Tell about your self Add Answer
- Q2. Where do you see yourself in the next 5 yeas Add Answer
- Q3. Explain about a situation where you have took some tough decision in your life Add Answer
Selected
I applied via LinkedIn and was interviewed before Apr 2023.
1 Interview Round
Aptitude Test Round
Not that tough but need to be good in English
Interview Preparation Tips
but please work on your writing and speaking skills.
I applied via Naukri.com and was interviewed in Oct 2021.
2 Interview Rounds
Aptitude Test Round
Please prepare on typing speed via type master, work on aptitude and reasoning, try to look know what is versant test. Also, remember what you had selected at the beginning because at the end of the test the same Questions will be asked in a different manner and your answer should be same or atleast the most closest. If you will prepare on the above points you will clarify or else it will and is the most difficult test of my life and when it comes to test and giving it virtually; please be ready to sit continuously for 2-3 hours (depends on your speed of resolving questions).
HR Round (1 Question)
- Q1. Are you ready to work in 24X7 shifts. Add Answer
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jun 2022.
1 Interview Round
One-on-one Round (2 Questions)
- Q1. Why do you want to join Amazon? Add Answer
- Q2. Why should we hire you? Add Answer
Amazon Development Centre India Interview FAQs
The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Development Centre India Customer Service Associate
based on 11 interviews in last 1 year
2 Interview rounds
- Aptitude Test Round
- HR Round
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Amazon Development Centre India Customer Service Associate Reviews and Ratings
based on 683 reviews
Rating in categories
|
Customer Service Associate
2.8k
salaries
|  ₹1 L/yr - ₹5.6 L/yr |
|
Transaction Risk Investigator
1.4k
salaries
| ₹2 L/yr - ₹6.1 L/yr |
|
Customer Service Executive
979
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Senior Associate
791
salaries
| ₹2.5 L/yr - ₹8.5 L/yr |
|
Quality Specialist
620
salaries
| ₹3 L/yr - ₹7.1 L/yr |
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