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Amazon Development Centre India

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4.1

based on 5.9k Reviews

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Amazon Development Centre India Customer Service Associate Reviews

based on 683 reviews
Updated 10 Dec, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.5

Company culture

4.2

Work-Life balance

4.2

Salary & Benefits

4.1

Job Security

4.0

Skill development

4.0

Work Satisfaction

3.6

Promotions/Appraisal

Top Mentions in Amazon Development Centre India Customer Service Associate Reviews

683 reviews found

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What people are saying about Amazon Development Centre India

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5d (edited)
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Top Amazon Development Centre India Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. how would you handle an irate customer?
View answers (7)
asked in Customer Service Associate interview
Q2. What do you know about customer service
View answer (1)

Get interview-ready with top interview questions

View all 8 questions
asked in Customer Service Associate interview
Q3. What is customer service.?
View answer (1)
asked in Customer Service Associate interview
Q4. Do you have a wired internet connection?
View answer (1)
asked in Customer Service Associate interview
Q5. How will you handle customer complaints
View answer (1)
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More about working at Amazon Development Centre India

People also ask about Amazon Development Centre India's Customer Service Associates

Is Amazon Development Centre India a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 683 employee reviews, it's clear that most customer service associates have a positive experience working at Amazon Development Centre India. Company culture holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon Development Centre India pay their Customer Service Associates well?
According to AmbitionBox reviews, Amazon Development Centre India customer service associates rate their salary and benefits at 4.2 out of 5, based on 683 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Development Centre India is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Development Centre India's customer service associates salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India for customer service associates, click here.
How is the work culture at Amazon Development Centre India for Customer Service Associates?
Work culture at Amazon Development Centre India for customer service associates is rated 4.5 out of 5 by 683 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Development Centre India. To read reviews specifically about work culture at Amazon Development Centre India for customer service associates, click here.
How is the job security at Amazon Development Centre India for Customer Service Associates?
Based on 683 reviews on AmbitionBox, Amazon Development Centre India's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India for customer service associates, click here.
Is work from home available to Customer Service Associates at Amazon Development Centre India?
According to AmbitionBox, 63% of Amazon Development Centre India's customer service associates work from home permanently, 26% work from the office, and 11% follow a hybrid model, based on 27 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon Development Centre India for customer service associates, click here.

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Amazon Development Centre India Customer Service Associate Reviews by Locations

Amazon Development Centre India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 683 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is... the right company for you. 77% of employees reported the working days at Amazon Development Centre India as Rotational Shift. 61% employees reported the work timings at Amazon Development Centre India as Flexible timing. Read more

Work Policy for Amazon Development Centre India Customer Service Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Permanent work from home

Permanent work from home

63%
Work from office

Work from office

26%
Hybrid

Hybrid

11%

Other hybrid work policies

11%

Gender Based Ratings for Amazon Development Centre India Customer Service Associate

based on 637 reviews
4.4
Rated by 249 Women

Rated 4.4 for Company Culture and 4.2 for Salary & Benefits

women
4.3
Rated by 388 Men

Rated 4.5 for Company Culture and 4.2 for Work-Life Balance

men

Working Days for Amazon Development Centre India Customer Service Associate

based on 683 reviews
Rotational Shift
77%
Monday to Friday
18%
Other
4%
Monday to Saturday
1%

Work Timings for Amazon Development Centre India Customer Service Associate

based on 683 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (6am - 3pm)
61%
4%
3%
32% employees reported other strict timings

Shift Timings for Amazon Development Centre India Customer Service Associate

based on 683 reviews
Night shift
Day shift
54%
46%

Business Travel for Amazon Development Centre India Customer Service Associate

based on 683 reviews
No travel
84%
Within city
13%
Within country
2%
International travel
1%
Amazon Development Centre India Customer Service Associate Salary
based on 2.8k salaries
₹1 L/yr - ₹5.6 L/yr
18% more than the average Customer Service Associate Salary in India
View more details
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