Amazon Development Centre India Customer Service AssociateNoida Reviews
based on 83 reviews
Updated 26 Nov, 2024
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.6
Company culture
4.4
Job Security
4.3
Work-Life balance
4.2
Salary & Benefits
4.2
Skill development
4.1
Work Satisfaction
3.7
Promotions/Appraisal
Amazon Development Centre India is rated
4.4 out of 5 stars on
AmbitionBox, based on 83 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.4 out of 5 stars on
AmbitionBox, based on 83 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Service Associate Noida Reviews
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83 reviews found
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Popular
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Jun 2024
Likes
The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.
Dislikes
The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Work environment was great there.
Dislikes
Cab facility is not so good there.
Work Details
Work related travel:This is a desk job.
What people are saying about Amazon Development Centre India
I worked in amazon del-18, company had a very good culture and work life balance till 2020 when it was run by site leader Lorna
Dislikes
Once she was transferred to Pune del18 become one of the worst place to work under Priyanka Paul(site leader), manager treats associates, like a robots, even if you are not feeling well and medically unfit, still you have to work now go to office, you cannot take breaks on your own. They will decide every thing I am sure within next3 to 4 months, company will decide when associate can go to washroom...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Good working environment and 24*7 support from management.
Dislikes
Limited opportunities to advance and the salary hike is very less.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Work Culture
Dislikes
Low Chances of Promotion, More Politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Amazon Development Centre India.
Full and final penalty is so high, I can’t afford this😔
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2023
Likes
They always take care of their employees.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2022
Likes
Work culture is good even if you work in its customers service it doesn't seem like typical BPO. The place is cool and leadership treat and communicate with you respectfully. Coming to growth part growth is possible only if you have good performance and process knowledge as when internal posting comes almost whole site apply for that and you need to have exceptional past performance and knowledge of process and I think that's fair....Read More
Dislikes
Nothing as of now but internal posting have decreased in past 1 year seems like no is leaving this company that's why very few internal posting comes.
Work Details
As an associate no one expect me to work after my shift hours. As soon as shift end you can simply log out and forget no one will ask you to do few mins more .
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2022
Likes
Management is good
Dislikes
Salary hike issue
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 May 2022
Likes
Best work environment available and the best peers to share information with.
Dislikes
May be I'm wrong but opportunities for internal movements are quite less.
Work Details
Excellent
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2022
Likes
They are customer centric as well as employee centric
Dislikes
Only thing is they don’t provide permanent jobs but in contract ones
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Everything is great here. There is no pressure of work here at all.
Dislikes
Nothing
Work Details
Great
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2023
Likes
The work environment, support, opportunities n etc.
Dislikes
Pay could have been a little better
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2021
Likes
Everything
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2021
Likes
It provide a good working eniviroment and as it was my first job and they made things so clear and help in every matter and provide atmost help from their side.
Dislikes
Nothing its all perfect and good.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2022
Likes
Good work culture.....work from home mode......salary on time & no unnecessary deductions.....all are transparent. You need not to give 1 minute more towards the company & also, you cannot logoff 1 minute early.
Dislikes
You will always be surrounded by escalations, warning letters & you never know, you can be fired at any time. For contractual employees, they rarely convert people into permanent role though they claim conversion can happen on the basis of performance....but that's untrue.
Work Details
Balanced work life
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Good experience
Dislikes
Contractual job ...
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Amazon Development Centre India, Noida Customer Service Associates
Is Amazon Development Centre India, Noida a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 83 employee reviews, it's clear that most customer service associates have a positive experience working at Amazon Development Centre India, Noida. Company culture holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon Development Centre India, Noida pay their Customer Service Associates well?
According to AmbitionBox reviews, Amazon Development Centre India, Noida customer service associates rate their salary and benefits at 4.2 out of 5, based on 83 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Development Centre India, Noida is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Development Centre India, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India, Noida for customer service associates, click here.
How is the work culture at Amazon Development Centre India, Noida for Customer Service Associates?
Work culture at Amazon Development Centre India, Noida for customer service associates is rated 4.6 out of 5 by 83 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Development Centre India, Noida. To read reviews specifically about work culture at Amazon Development Centre India, Noida for customer service associates, click here.
How is the job security at Amazon Development Centre India, Noida for Customer Service Associates?
Based on 83 reviews on AmbitionBox, Amazon Development Centre India, Noida's customer service associates rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India, Noida for customer service associates, click here.
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