Amazon Development Centre India Customer Service ExecutiveNoida Reviews
based on 24 reviews
Updated 17 Sep, 2023
Overall Rating
4.8/5
How AmbitionBox ratings work?
Category Ratings
4.8
Company culture
4.6
Salary
4.6
Work-life balance
4.6
Job security
4.4
Work satisfaction
4.4
Skill development
4.1
Promotions
Amazon Development Centre India is rated
4.8 out of 5 stars on
AmbitionBox, based on 24 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.8 out of 5 stars on
AmbitionBox, based on 24 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Service Executive Noida Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
24 reviews found
Sort by:
Popular
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 17 Sep 2023
Likes
The thing that i liked about amazon is that they treat everyone with respect and equally though there are times when work load can get a bit much but its alright as it happens in most of the firms.
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Dislikes
That sometimes when you get stuck in making a decision while on a live call with the customer, the seniors back out and say we have taught you now you do as per your education but it takes time to get a hang of it and in between getting fluent with the procedures you make a lot of mistakes and get your tracking metric down.
Work Details
Work policy:
Some posts works from home, some from office and some both
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Nov 2022
Likes
Work life balance
Treated fairly
Work environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No salary hike
Less opportunity to grow.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Apr 2022
Likes
It is really nice working with amazon you get unexpected bonuses and you don't have to worry about your job even in crisis like covid you get more in those times.
Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Criteria of choosing for promotions.
Everything depends on the customer and your luck not you
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Nov 2021
Likes
Work culture is great like nowhere else in noida for sure. Not much growth opportunities.
Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job pressure is too much
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 May 2021
Likes
Awesome work place in world
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No no any reason
Work Details
Very it's my first job and feeling great full in amazon . Every person treat like a friend and work culture beautiful I can't explain how I feel amazing
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 03 May 2021
Likes
Na
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Na
Work Details
Na
Work timings: Flexible Timings
Customer Service Executive in
Noida
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 May 2022
Likes
Company is really great , nice work culture, employees are treated with respect, pay us great too, transport and meal facilities are available.jib stability is also there . Everywhere in customer service, there is very less stability. Companies usually do not care for attrition. Because they can hire anyone that do the same job so why would they care about their existing employees with more experience because they would have to pay them more. More often employees are asked to leave as well and are given compliances for silly reason when they have to cut down the work force....Read More
Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Internal movement to a different departments or through job portal is very difficult. The application will show under consideration for a while and you would not get any response. So if you are a student, it's better to join a company with less pay who hire freshers of your field. I am actually a finance student but I just completedmy graduation 1st year and joined Amazon as a customer service executive. I thought that I could get transferred to finance department once my grad. Is complete. I assumed because I would already be an employee so it would be easier for me to change the department in the same company rather than applying for a different one. But it's actually more difficult. Internal transfer requests actually given less priority i think....Read More
Work Details
Work life balance is amazing at Amazon.. atleast at a csa level
Work days: Rotational Shift
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
Amazon Development Centre India.
Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2022
Likes
All the team leader and culture of the amazon is very good. I feel here like family, in Amazon I never feel any difficulties. Whenever i feel any problem they hel me alot, and also i am very confident to work here. Also I recommend to all my friends and families that there culture is very nice.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
In my contractual period i don't feel any dislike about Amazon Culture in my working period.
Work Details
My work life at amazon very excellent and I would like to continue in Amazon.whenever i get opportunity to work with Amazon i will sure want to work with amazon again.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Whenever i feel difficulties our manager helps me alot and also guide to me in very polite way. after that I performed very well. And their knowledge and motivation give me more confidence to do perform well. That's the reason i never got in PIP
Best company to work. They do give same respect to L2 employees as they do give to their respective site leaders. I am blessed to be a part of this company. Thank you amazon for supporting us in most difficult times of COVID as well. You proved once again that you do care for your employees. Lots of love and respect for this management.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Apr 2022
Likes
The work environment
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The work pressure
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2021
Likes
Its a best organisation to work with a goal to grow and job security. Very good environment.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The only thing I don’t like about work culture of Amazon is that they change your skills, shift timings at any time but it can be a beneficial as well.
Work Details
I’m really enjoying working with Amazon. My job is quite interesting.
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Noida
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 04 Mar 2021
Likes
Good work environment and culture.
Salary - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Lack of job security, accolades aren’t really supportive even Some team managers are so irresponsible.
Job security - Bad
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Apr 2021
Likes
Most friendly enviroment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing, everything is good :)
Work Details
Its very good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer Service Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Jan 2021
Likes
the working environment is amazing
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing I dislike about amazon working except the team changing.
Work Details
It was amazing.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
meal Allowance transport allowance, shift allowance. Ur it's totally a customer and EMPLOYEE centric company. Keeps very good care of its employees too.
People also ask about Amazon Development Centre India, Noida Customer Service Executives
Is Amazon Development Centre India, Noida a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.8 out of 5 from over 24 employee reviews, it's clear that most customer service executives have a positive experience working at Amazon Development Centre India, Noida. Company culture holds the highest rating at 4.8, while career growth is rated the lowest amongst all factors at 4.1. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon Development Centre India, Noida pay their Customer Service Executives well?
According to AmbitionBox reviews, Amazon Development Centre India, Noida customer service executives rate their salary and benefits at 4.6 out of 5, based on 24 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Development Centre India, Noida is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Development Centre India, Noida's customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India, Noida for customer service executives, click here.
How is the work culture at Amazon Development Centre India, Noida for Customer Service Executives?
Work culture at Amazon Development Centre India, Noida for customer service executives is rated 4.8 out of 5 by 24 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Development Centre India, Noida. To read reviews specifically about work culture at Amazon Development Centre India, Noida for customer service executives, click here.
How is the job security at Amazon Development Centre India, Noida for Customer Service Executives?
Based on 24 reviews on AmbitionBox, Amazon Development Centre India, Noida's customer service executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India, Noida for customer service executives, click here.
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