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Amazon Development Centre India

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4.1

based on 6.3k Reviews

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Amazon Development Centre India Customer Service Associate Interview Questions, Process, and Tips

Updated 22 Jan 2025

Top Amazon Development Centre India Customer Service Associate Interview Questions and Answers

Q1. how would you handle an irate customer?

View answers (7)
Q2. What do you know about customer service

View answers (3)
Q3. What is customer service.?

View answer (1)

View all 8 questions

Amazon Development Centre India Customer Service Associate Interview Experiences

45 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 28 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. All the process s about communication skills

Add your answer

Q2. Typing speed,situational questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon customer service associate is L2 level and it will not have any interview. Only written test, Once written test is cleared,There will be a group meeting in Chime. There HR will discuss about salary, shifts and working hours

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 20 Mar 2022

I applied via campus placement at Pune University and was interviewed before Mar 2021. There were 5 interview rounds.

Round 1 - Group Discussion

Topic given was Is social media a boon or curse

Round 2 - Aptitude Test

Questions based on English language

Round 3 - Aptitude Test

Voice Versant round

Round 4 - Aptitude Test

Voice Versant round 2

Round 5 - Aptitude Test

Voice Versant round 3

Interview Preparation Tips

Interview preparation tips for other job seekers - You should hav the best English skills and should make sure you listen properly in the Voice Versant round

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 29 Mar 2021

I applied via Company Website and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Basic English Test

Add your answer

Q2. Self addressing test

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic English knowledge , Truly be yourself do not act for getting selected

What people are saying about Amazon Development Centre India

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a catalog associate

Different salaries paid for the same job

I am working as L2 Associate for UK marketplace and my current in hand salary is just 23K even after working for 3 years...However L2 associates of other marketplaces such as Germany, France etc are paid almost double ( 45 to 50k) with the same experience levels..even a promotion to L3 still gets only around 33k to 35k for UK marketplace but for other L3 marketplaces its around 80k to 1 lakh...why is this discrimination of salary payments for associates of same level and experience...just that marketplaces are different...

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Customer Service Associate Interview Questions & Answers

Anonymous

posted on 22 Jul 2021

I applied via Company Website and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Problem statement

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just attend the interview in a free mind and answer the questions asked.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 2 Dec 2020

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Only test were there.

Add your answer

Q2. Grammer Test

Add your answer

Q3. Vercent English Test

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication verbal and written important..otherwise interview process is so easy

Get interview-ready with Top Amazon Development Centre India Interview Questions

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Service Associate interview?

Amazon Development Centre India interview process usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process are Aptitude Test, One-on-one Round and HR.

What are the top questions asked in Amazon Development Centre India Customer Service Associate interview?

Some of the top questions asked at the Amazon Development Centre India Customer Service Associate interview -

how would you handle an irate custom...read more
What do you know about customer serv...read more
What is customer servic...read more

How long is the Amazon Development Centre India Customer Service Associate interview process?

The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Development Centre India Interviews By Designations

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Amazon Development Centre India Customer Service Associate Interview Process

based on 40 interviews

3 Interview rounds

Resume Shortlist Round
Aptitude Test Round
HR Round

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Amazon Development Centre India Customer Service Associate Salary

based on 2.8k salaries

₹1 L/yr - ₹5.5 L/yr

17% more than the average Customer Service Associate Salary in India

View more details

Amazon Development Centre India Salaries in India

Customer Service Associate 2.8k salaries	₹1 L/yr - ₹5.5 L/yr
Transaction Risk Investigator 1.4k salaries	₹2 L/yr - ₹6.5 L/yr
Customer Service Executive 886 salaries	₹1.2 L/yr - ₹5.8 L/yr
Senior Associate 867 salaries	₹2.5 L/yr - ₹8.8 L/yr
Quality Specialist 649 salaries	₹3 L/yr - ₹7.1 L/yr