90+ Amazon Development Centre India Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Top Amazon Development Centre India Customer Service Associate Interview Questions and Answers

Q1. how would you handle an irate customer?

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Q2. What do you know about customer service

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Q3. What is customer service.?

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Amazon Development Centre India Customer Service Associate Interview Experiences

46 interviews found

Customer Service Associate Interview Questions & Answers

posted on 13 Apr 2022

I applied via LinkedIn and was interviewed before Apr 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a minority especially if you get a job in Hyderabad location

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 28 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. All the process s about communication skills

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Q2. Typing speed,situational questions

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Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon customer service associate is L2 level and it will not have any interview. Only written test, Once written test is cleared,There will be a group meeting in Chime. There HR will discuss about salary, shifts and working hours

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 20 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - You should hav the best English skills and should make sure you listen properly in the Voice Versant round

What people are saying about Amazon Development Centre India

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a catalog associate

AI take over or ??

30 highly paid catalog associates in my team were terminated with a reason of " AI tools taking over" their process...is the e-com giant adopting an AI take over or any other reason

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Customer Service Associate Interview Questions & Answers

Anonymous

posted on 29 Mar 2021

I applied via Company Website and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Basic English Test

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Q2. Self addressing test

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Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic English knowledge , Truly be yourself do not act for getting selected

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 22 Jul 2021

I applied via Company Website and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Problem statement

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just attend the interview in a free mind and answer the questions asked.

Get interview-ready with Top Amazon Development Centre India Interview Questions

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 2 Dec 2020

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Only test were there.

Add your answer

Q2. Grammer Test

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Q3. Vercent English Test

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication verbal and written important..otherwise interview process is so easy

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Service Associate interview?

Amazon Development Centre India interview process usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process are Aptitude Test, HR and One-on-one Round.

What are the top questions asked in Amazon Development Centre India Customer Service Associate interview?

Some of the top questions asked at the Amazon Development Centre India Customer Service Associate interview -

how would you handle an irate custom...read more
What do you know about customer serv...read more
What is customer servic...read more

How long is the Amazon Development Centre India Customer Service Associate interview process?

The duration of Amazon Development Centre India Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Development Centre India Interviews By Designations

Interview Questions for Popular Designations

Amazon Development Centre India Customer Service Associate Interview Process

based on 42 interviews

3 Interview rounds

Resume Shortlist Round
Aptitude Test Round
HR Round

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National Institute of Technology (NIT), Warangal Placement Questions

2 Interviews

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2 Interviews

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1 Interview

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1 Interview

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1 Interview

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1 Interview

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Amazon Development Centre India Customer Service Associate Salary

based on 2.8k salaries

₹1 L/yr - ₹5.5 L/yr

17% more than the average Customer Service Associate Salary in India

View more details

Amazon Development Centre India Salaries in India

Customer Service Associate 2.8k salaries	₹0 L/yr - ₹0 L/yr
Transaction Risk Investigator 1.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 985 salaries	₹0 L/yr - ₹0 L/yr
Senior Associate 821 salaries	₹0 L/yr - ₹0 L/yr
Quality Specialist 652 salaries	₹0 L/yr - ₹0 L/yr