How will you handle irrated customers?

AnswerBot
1y

I will listen to their concerns, empathize with them, and offer a solution to their problem.

  • Listen actively to their complaints without interrupting them

  • Empathize with their situation and show underst...read more

G Deepika
4mo
Dealing with irritated customers can be tough, but it's all about staying calm and understanding. First, I'd listen carefully to their concerns, show empathy, and try to find a solution that works for...read more
Anonymous
5mo
Check to customer complaint and staff jiski regards complaint hei talk to staff and taking to customer and helpful, best service provider fast work on current time and solved customer camplaint.And wi...read more
Abhishek Raj
7mo
1 st thing we have leson completely quire tell when customer is stope they talking we should apologize the customer we have to use empathy and we should try to resolve customer and he should happy wit...read more
Mohd Rehan
10mo
first i am all problem listen.then take action
Ankit Kumar Mishra
11mo
1st we have to listen what they are going tel and Apologizes for any inconvenience causes and take action to solve the problem
Prerna Soni
1y
  • Offer a solution to their problem and follow up to ensure their satisfaction

Ankit Kumar vishwakarma
1y

I will listen the problem and give better solution for customer

NIKHIL UPADHYAY
1y
  1. Make a smiley face.

  2. You will handle irrated customers

Sravani Veeragoni
1y

First cool the customer and resolve the problem

Anonymous
1y

I will listen their queries and find out customer all queries with smily and slowly talking

Megha Agrawal
1y

First of all listen his prblm and want sometime to resolve his prblm ASAP

Shivamma Sp
1y

1st we have to listen what they are going tel and Apologizes for any inconvenience causes and take action to solve the problem

Ganesh Sharma
1y

I will listen to his problems and give him a better solution.

Anonymous
1y

I will listen to their quaries & iwill give solutions to them for better experience to customer

Madasoujanya
1y

First I will listen to their concern problem of the customer and listen actively and sincerely complaint without interrupting them and then I apologizes for the problem and inconvience they faced then...read more

Aman Roy
1y

I would operate from a place of empathy and try to understand the difficulty faced by the customer. First of all I would apologise for any inconvenience caused to them. Then I would ask pertinent ques...read more

Brounie Francis
1y

By calling

Mail support

Anonymous
3y

When we will talk with we noticed witch kind people r they we have deal with them patience .and we have to convince them to about our services . finally they have to accept it 

Anonymous
3y

i will handle Customer our slowly & Smily Profitionl taking & First of thing i will properly understand Customer & Attintion Customer Query All Details

Anonymous
3y

With smily and slowly taking

sri Priya
3y

With our smily and slowly taking

Add answer anonymously...
Tech Mahindra Customer Care Executive Interview Questions
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions
Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter