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Top Startek Interview Questions and Answers
- Q1. What would you do if you win 1billion dollar lottey?asked in Customer Care Executive interview
- Q2. If you will get a call and customer is very frustrated and then how will you handle..?asked in Customer Service Executive interview
- Q3. What will you do if there is a power cutasked in Executive interview
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442 interviews found
Customer Relationship Executive Interview Questions & Answers
Hameed Sarwar Bahraichi
posted on 10 Jan 2025
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. How was your Sunday? Describe.
Some Mathematical Questions were asked.
(4 Questions)
- Q1. Why do I hire you?
- Q2. Why do you want to join Flipkart?
- Q3. What is E-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Examples include online retail stores like Amazon, eBay, and Alibaba.
Secure online payment methods are crucial for e-commerce transactions.
E-commerce platforms often include features like product listings, shopping carts, and customer reviews.
- Q4. Sell me this pen.
- Ans.
This pen is not just a writing tool, but a stylish accessory that will elevate your professional image.
This pen is made of high-quality materials, ensuring durability and a comfortable writing experience.
Its sleek design and elegant finish make it a perfect gift for any occasion.
With its smooth ink flow and precision tip, this pen will enhance your writing experience and make a lasting impression.
The pen comes in a var...
Interview Preparation Tips
Customer Relationship Executive Interview Questions asked at other Companies
Anonymous
Selected
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Mirror image and water image
Simple coding.blood relation
Math trick
(4 Questions)
- Q1. Electrical all switchgears
- Q2. Electronic
- Q3. Custmer support
- Q4. Custmer handling
Interview Preparation Tips
- Customer Handling
- customer support
- Purchase Order
- Sales and marketing
Basic question on probablity and reasoing and some more presence of mind relates question
Program on find duplicate on array and rever the string
(2 Questions)
- Q1. Difference between linked list and array list
- Ans.
Linked list is a data structure where elements are stored in nodes with pointers to the next node, while array list is a dynamic array that can grow or shrink in size.
Linked list allows for efficient insertion and deletion of elements at any position, while array list has slower insertion and deletion times due to shifting elements.
Linked list uses more memory than array list because of the additional pointers, while a...
- Q2. What is hashmap and when it is used
- Ans.
HashMap is a data structure that stores key-value pairs and allows for fast retrieval of values based on keys.
HashMap is used when fast retrieval of values based on keys is required.
It is commonly used in scenarios where a large amount of data needs to be stored and accessed efficiently.
Example: Storing user information where the key is the user ID and the value is the user details.
Software Engineer Interview Questions asked at other Companies
Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How soon you could Join?
- Q2. Salary discussion as per the last withdrawn.
(3 Questions)
- Q1. Tell me about yourself.
- Ans.
Experienced professional with a background in retail management and a passion for team leadership.
Over 5 years of experience in retail management
Strong leadership skills with a track record of motivating teams to achieve goals
Excellent communication and problem-solving abilities
Passionate about delivering exceptional customer service
Bachelor's degree in Business Administration
- Q2. Whats the difference between a Team Manager and Manager.
- Q3. How you will ensure to prevent from revenue leakage?
- Ans.
To prevent revenue leakage, I will implement robust financial controls, conduct regular audits, and train staff on proper billing procedures.
Implementing robust financial controls to track revenue accurately
Conducting regular audits to identify any discrepancies or errors
Training staff on proper billing procedures to minimize mistakes
Utilizing technology such as automated billing systems to streamline processes
Interview Preparation Tips
Assistant Manager Interview Questions asked at other Companies
Startek interview questions for popular designations
Ankita's World
I applied via Walk-in
(1 Question)
- Q1. Is this company policy if people come together they will rejecte candidate with out any reason?
- Ans.
No, it is not company policy to reject candidates without reason if people come together.
Company policy is to provide feedback and reasons for rejection to candidates.
Decisions are based on qualifications, experience, and fit for the role.
Rejecting candidates without reason can lead to legal issues and damage company reputation.
Interview Preparation Tips
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata
Agent Interview Questions asked at other Companies
Get interview-ready with Top Startek Interview Questions
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me your past working experience as a QA?
- Q2. What are the 7 QC you have used as a QA?
- Ans.
The 7 QC tools used in QA are essential for quality analysis and improvement.
Check sheets: Used to collect and analyze data in a systematic manner.
Control charts: Monitor process variation over time to identify trends and patterns.
Histograms: Visual representation of data distribution to identify patterns and outliers.
Pareto charts: Identify and prioritize the most significant issues or causes of defects.
Scatter diagra...
(2 Questions)
- Q1. How will you manage BQM in a sales process?
- Ans.
I will manage BQM in a sales process by implementing quality control measures, analyzing data, providing feedback, and continuous improvement.
Implement quality control measures to ensure consistency and accuracy in sales processes
Analyze data to identify trends, patterns, and areas for improvement
Provide feedback to sales team members on their performance and areas for development
Continuously improve sales processes ba...
- Q2. Tell me how you have impacted a sales process as a QA
Interview Preparation Tips
Make sure your idea about QA in a sales process is clear and your thoughts are aligned to implement the same.
Top Startek Quality Analyst Interview Questions and Answers
Quality Analyst Interview Questions asked at other Companies
Jobs at Startek
I was interviewed in Sep 2024.
(2 Questions)
- Q1. About Ads , and sale some service
- Q2. Mainly focus on only ads and sale
Interview Preparation Tips
Key Account Manager Interview Questions asked at other Companies
MOHAMMAD SHAMSH
Selected
I applied via Referral
(1 Question)
- Q1. Read a script and explain.
Executive Operator Interview Questions asked at other Companies
Animesh Singh
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced Operations Executive with a proven track record in optimizing processes and driving efficiency.
Over 10 years of experience in operations management
Successfully implemented cost-saving initiatives resulting in a 20% increase in profitability
Strong leadership skills with a focus on team collaboration and performance improvement
- Q2. What do you want to join bpo sector
- Ans.
I want to join the BPO sector because of its dynamic work environment and opportunities for career growth.
Opportunity to work with diverse clients and industries
Chance to develop strong communication and problem-solving skills
Exposure to global business practices and trends
Potential for advancement into leadership roles
Desire to work in a fast-paced and challenging environment
(2 Questions)
- Q1. What is digital marketing
- Ans.
Digital marketing is the use of online channels to promote products or services to a targeted audience.
Utilizes social media platforms like Facebook, Instagram, and Twitter
Includes email marketing campaigns
Involves search engine optimization (SEO) to improve website visibility
Utilizes pay-per-click (PPC) advertising on platforms like Google Ads
Includes content marketing strategies such as blogging and video creation
- Q2. What is bpo sector
- Ans.
BPO sector refers to the business process outsourcing industry where companies outsource non-core business functions to third-party service providers.
BPO companies handle tasks such as customer service, technical support, data entry, and back-office operations for other organizations.
The sector is known for cost efficiency, scalability, and access to specialized skills.
Examples of BPO companies include Accenture, Genpa
Skills evaluated in this interview
Top Startek Operations Executive Interview Questions and Answers
Operations Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.
Customer support executive , non- voice
(2 Questions)
- Q1. What mean by customer support?
- Ans.
Customer support refers to the assistance and guidance provided to customers before, during, and after their purchase of a product or service.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.
Customer support can be offered through various channels such as phone, email...
- Q2. Problem solving quarries
(2 Questions)
- Q1. Self introduction
- Q2. Package and allowance
Interview Preparation Tips
- Customer Support Operations
- Customer support executive
Customer Support Executive Interview Questions asked at other Companies
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Startek Interviews By Designations
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Interview Questions for Popular Designations
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Startek Interview Process
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Startek Reviews and Ratings
based on 7.2k reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹1 L/yr - ₹5.2 L/yr |
|
Operations Executive
1.5k
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹0.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Customer Support Executive
939
salaries
| ₹1 L/yr - ₹4.8 L/yr |
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