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Startek Interview Questions, Process, and Tips
Top Startek Interview Questions and Answers
- Q1. What would you do if you win 1billion dollar lottey?asked in Customer Care Executive interview
- Q2. If you will get a call and customer is very frustrated and then how will you handle..?asked in Customer Service Executive interview
- Q3. What will you do if there is a power cutasked in Executive interview
Startek Interview Experiences
463 interviews found
Anonymous
Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is bpo
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Teleperformance, Convergys, and Accenture.
- Q3. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and
- Q4. Why you join bpo
- Ans.
I joined BPO to enhance my communication skills and gain experience in customer service.
Opportunity to improve communication skills
Gain experience in customer service
Career growth potential
Exposure to diverse industries and clients
(1 Question)
- Q1. Tell me one topic for atleast 2 minutes
- Ans.
The importance of customer feedback in improving service quality
Customer feedback helps identify areas for improvement
It allows businesses to understand customer preferences and expectations
Feedback can lead to product/service enhancements and increased customer satisfaction
Implementing feedback shows customers that their opinions are valued
Feedback can also help in resolving customer complaints and issues
Top Startek Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
RAJU BAURI
Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is Customer Excutive
- Q3. My Name is Raju Bauri I Live At West Bengal Kulti My Qualification Is Diploma In Mechanical Engineering I Have Two Brother One Sister My Father Is Farmer And My Mother Is Home Maker I Really Intersted To ...
- Q4. A Customer Excutive is a Professional who mangage a Companys Customer experince. Handle Client Queries resolved Issues and Ensure A Seamless customer journey
A Standardized assessment designed to measured an individual cognitive abilities skills and potential well in a specific role or field.
Customer Relationship Executive Interview Questions & Answers
Hameed Sarwar Bahraichi
posted on 10 Jan 2025
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. How was your Sunday? Describe.
Some Mathematical Questions were asked.
(4 Questions)
- Q1. Why do I hire you?
- Q2. Why do you want to join Flipkart?
- Q3. What is E-commerce?
- Q4. Sell me this pen.
Interview Preparation Tips
Selected
I was interviewed before Mar 2024.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Are you flexible in terms of working with us?
- Q3. Why did you choose to start your career in the BPO sector, considering this is your first job?
The second round is a versent test designed to assess fluency.
(2 Questions)
- Q1. Why should we hire you?
- Q2. What are your strengths and abilities?
Senior Consultant Interview Questions asked at other Companies
Startek interview questions for popular designations
Selected
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Mirror image and water image
Simple coding.blood relation
Math trick
(4 Questions)
- Q1. Electrical all switchgears
- Q2. Electronic
- Q3. Custmer support
- Q4. Custmer handling
Interview Preparation Tips
- Customer Handling
- customer support
- Purchase Order
- Sales and marketing
Get interview-ready with Top Startek Interview Questions
Basic question on probablity and reasoing and some more presence of mind relates question
Program on find duplicate on array and rever the string
(2 Questions)
- Q1. Difference between linked list and array list
- Q2. What is hashmap and when it is used
Jobs at Startek
Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How soon you could Join?
- Q2. Salary discussion as per the last withdrawn.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Whats the difference between a Team Manager and Manager.
- Q3. How you will ensure to prevent from revenue leakage?
Interview Preparation Tips
Selected
I was interviewed in Aug 2024.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What are your salary expectations?
(2 Questions)
- Q1. Please take me through your CV
- Q2. What are your KPIs?
(2 Questions)
- Q1. Please tell me about yourself
- Q2. What is the process of calibration?
Top Startek Quality Analyst Interview Questions and Answers
Quality Analyst Interview Questions asked at other Companies
Ankita's World
I applied via Walk-in
(1 Question)
- Q1. Is this company policy if people come together they will rejecte candidate with out any reason?
- Ans.
No, it is not company policy to reject candidates without reason if people come together.
Company policy is to provide feedback and reasons for rejection to candidates.
Decisions are based on qualifications, experience, and fit for the role.
Rejecting candidates without reason can lead to legal issues and damage company reputation.
Interview Preparation Tips
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata
Agent Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me your past working experience as a QA?
- Q2. What are the 7 QC you have used as a QA?
- Ans.
The 7 QC tools used in QA are essential for quality analysis and improvement.
Check sheets: Used to collect and analyze data in a systematic manner.
Control charts: Monitor process variation over time to identify trends and patterns.
Histograms: Visual representation of data distribution to identify patterns and outliers.
Pareto charts: Identify and prioritize the most significant issues or causes of defects.
Scatter diagra...
(2 Questions)
- Q1. How will you manage BQM in a sales process?
- Ans.
I will manage BQM in a sales process by implementing quality control measures, analyzing data, providing feedback, and continuous improvement.
Implement quality control measures to ensure consistency and accuracy in sales processes
Analyze data to identify trends, patterns, and areas for improvement
Provide feedback to sales team members on their performance and areas for development
Continuously improve sales processes ba...
- Q2. Tell me how you have impacted a sales process as a QA
Interview Preparation Tips
Make sure your idea about QA in a sales process is clear and your thoughts are aligned to implement the same.
Top Startek Quality Analyst Interview Questions and Answers
Quality Analyst Interview Questions asked at other Companies
Top trending discussions
Startek Interview FAQs
The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.
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Startek Interviews By Designations
- Startek Customer Care Executive Interview Questions
- Startek Customer Service Executive Interview Questions
- Startek Operations Executive Interview Questions
- Startek Customer Support Executive Interview Questions
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Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
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Startek Interview Process
based on 407 interviews
Interview experience
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Startek Reviews and Ratings
based on 7.5k reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹1 L/yr - ₹5.3 L/yr |
|
Operations Executive
1.6k
salaries
| ₹1 L/yr - ₹5.2 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹0.5 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
1.1k
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Support Executive
993
salaries
| ₹0.8 L/yr - ₹4.8 L/yr |
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