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Startek Customer Service Executive Interview Questions, Process, and Tips
Updated
10 Dec 2024
Top Startek Customer Service Executive Interview Questions and Answers
- Q1. If you will get a call and customer is very frustrated and then how will you handle..?
- Q2. How will you handle if a customer shouted on you ?
- Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB RAM ? do you have an internet connection at home?
36 Startek Customer Service Executive Interview Experiences
97 questions found
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Popular
Anya Maurya
I applied via Shine and was interviewed before Jul 2017.
7 Interview Rounds
Interview Questions
- Q1. Introduction and paragraph translation
View Answers (3)
- Q2. Do you know about the AEGIS..?
View Answers (1)
- Q3. What is BPO
View Answers (10)
- Q4. How do you know about AEGIS
View Answers (1)
- Q5. If you will get a call and customer is very frustrated and then how will you handle..?
View Answers (14)
- Q6. Introduction
Add Answer
- Q7. What is your expectation
Add Answer
- Q8. Typing test
Add Answer
- Q9. Why you wanted to work over here ?
Add Answer
- Q10. Tell me about your hobbies
Add Answer
- Q11. Why AEGIS attract you
Add Answer
- Q12. How will you handle if a customer shouted on you ?
View Answers (5)
Interview Preparation Tips
Round: Test
Experience: Aptitude , reasoning and mathematics
General Tips: It's very long process but if you have confidence then you can crack very easily
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills
Duration: <1 week
Experience: Aptitude , reasoning and mathematics
General Tips: It's very long process but if you have confidence then you can crack very easily
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills
Duration: <1 week
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
-
I applied via Walk-in and was interviewed in Jan 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What is your present address? Add Answer
2
HR Round (2 Questions)
- Q1. Why you want to join here? Add Answer
- Q2. Your last education Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident!
Get interview-ready with top interview questions
Mohammed Umair
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Dec 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. SELF INTRODUCTION Add Answer
- Q2. SYMPATHY AND EMPATHY Add Answer
2
One-on-one Round (2 Questions)
- Q1. SELF INTRODUCTION Add Answer
- Q2. WHAT IS YOUR FAVOURATE MOVIE View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something what are the challenge you faced in previous role Add Answer
- Q2. Taking the mock call Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy to crack the interview
Startek interview questions for designations
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me something about your self Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join here they will not pay any salary most of them are irresponsible
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Why do you want to join BPO sector? View Answers (1)
- Q2. What is sympathy? View Answers (2)
3
Typing Test Round (1 Question)
- Q1. There was a typing test.. Add Answer
4
versant Round (1 Question)
- Q1. Versant test was there Add Answer
Customer Service Executive Jobs at Startek
Ritu thakur
I applied via Naukri.com and was interviewed in Jul 2022.
5 Interview Rounds
1
Telephonic Call Round (4 Questions)
- Q1. Aadhar Card Details? Add Answer
- Q2. Do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB RAM ? do you have an internet connection at home? View Answers (8)
- Q3. Are you comfortable with a 24*7 rotational shift? View Answers (3)
- Q4. Any planned leave for the next 3 months? View Answers (1)
2
HR Round (3 Questions)
- Q1. What do you know about role you have applied for? View Answers (1)
- Q2. Some situational question Add Answer
- Q3. Which is your favorite festival and why? ( speak in Hindi for 2-3 minutes) View Answers (5)
3
Aptitude Test Round
Had some math, reasoning, and basic English question, 20 questions (10 marks each) and had to score 150 minimum.
4
Typing Test Round (1 Question)
- Q1. Typing test speed of 25 WPM with 90% accuracy. Add Answer
5
Technical Round (1 Question)
- Q1. Checked Internet speed Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - telephonic and HR interview were very easy
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jun 2022.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Personal intro
What do uh know about bpo Add Answer
- Q2. How to handle irate customer View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay on your toes if uh wanna work here.. Pay wise it's really good... But since it's bpo.. It's difficult to cope...and everything depends on the company's mindset..
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. How COVID 19 has impacted our lives View Answers (3)
3
Aptitude Test Round
Versant test was taken to check the communication skills and iq level
4
HR Round (1 Question)
- Q1. Salary Discussion what are your salary expectations and about the profile Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to improve your communication skills in order to get promotion
I applied via Recruitment Consulltant and was interviewed in Apr 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Tell me Something about yourself Add Answer
3
Technical Round (1 Question)
- Q1. What is Customer service View Answers (1)
4
Technical Round (1 Question)
- Q1. Best and worst experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Join ASAP for Work From Home , nice opportunity to work
I applied via Walk-in and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Basic questions-
Qualificatiin
Experience
Hobbies Add Answer
- Q2. Job location
Salary expectation Add Answer
Interview Preparation Tips
Topics to prepare for Startek Customer Service Executive interview:
- Communication Skills
- Soft Skills
- Way of present yourself
- Dressing style
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Startek?
Ask anonymously on communities.
Startek Interview FAQs
How many rounds are there in Startek Customer Service Executive interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, customer support, voice process, bpo and Banking Operations.
What are the top questions asked in Startek Customer Service Executive interview?
Some of the top questions asked at the Startek Customer Service Executive interview -
How long is the Startek Customer Service Executive interview process?
The duration of Startek Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Startek Customer Service Executive
based on 5 interviews in last 1 year
Interview experience
People are getting interviews through
based on 26 Startek interviews
Job Portal
WalkIn
Recruitment Consultant
Company Website
35%
23%
12%
4%
26% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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21%
less
than the average Customer Service Executive Salary in India
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Startek Customer Service Executive Reviews and Ratings
based on 374 reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹0.9 L/yr - ₹5.2 L/yr |
|
Customer Care Executive
1.7k
salaries
| ₹0.5 L/yr - ₹5 L/yr |
|
Operations Executive
1.5k
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Customer Support Executive
961
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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