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Startek

3.1
based on 7.5k Reviews

Working at Startek

Company Summary

0

Overall Rating

3.1/5
based on 7.5k reviews
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Work from office
Work from office
52% employees reported
Rotational Shift
Rotational Shift
46% employees reported
Flexible timing
Flexible timing
55% employees reported
No travel
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
438 employees reported
Cafeteria
Cafeteria
334 employees reported
Office cab/shuttle
Office cab/shuttle
231 employees reported
Health insurance
Health insurance
155 employees reported
View all benefits
HCLTech
There's no stopping you
We offer diverse programs to shape your career and future

About Startek

Founded in2017 (8 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitestartek.com
Primary Industry
--
Are you managing Startek's employer brand? To edit company information,
claim this page for free
For more than 25 years we’ve held an organization-wide conviction, that it’s our job to be the front line promoting and protecting your brand. Some of the world’s most prominent industry leaders, from telecommunication giants to technology power houses entrust STARTEK to uphold their reputations and to safe-guard their hard-won customers. We work around the clock, around the world, and with great determination to ensure every customer interaction is one that authentically matters. It’s on this front line, in the moments of direct, person-to-person engagement, where the battle for customer loyalty lives or dies, and why we take our responsibility so seriously. Every one of our centers has a program dedicated to improving and supporting the communities they are a part of through direct involvement and volunteerism. While we know paying it forward feels great, it also just makes good business sense. We’ve seen first hand what third party studies reinforce all the time — that engaged employees who have a sense of belonging, also have less absenteeism, lower turnover and are more profitable. In addition to taking care of the communities our sites are in, STARTEK prides itself in taking care of one another during times of hardship as well. In 2014, STARTEK launched WIN (Warriors In Need), a foundation intended to provide basic necessities and temporary relief to any STARTEK employee as result of disaster or extraordinary life events. The program was conceived by employees, for employees, and is primarily funded by STARTEK employee contributions to help one another in times of great need. The program is in its infancy, but has already proven to be an essential resource for facing a critical crisis.
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Startek Ratings

based on 7.5k reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
2.5k
4
1.7k
3
1.2k
2
663
1
1.5k

Category Ratings

3.0

Skill development

2.9

Company culture

2.9

Job security

2.9

Work-life balance

2.9

Work satisfaction

2.8

Salary

2.5

Promotions

Startek is rated 3.1 out of 5 stars on AmbitionBox, based on 7.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Startek
based on 7k reviews
3.1
Rated by 2.5k Women
Rated 3.0 for Skill development and 2.9 for Work-life balance
3.1
Rated by 4.5k Men
Rated 3.0 for Job security and 3.0 for Skill development

Work Policy at Startek

based on 813 reviews in last 6 months
Work from office
52%
Permanent work from home
29%
Hybrid
19%

Startek Reviews

Top mentions in Startek Reviews

+ 5 more
Sun Pharmaceutical Industries
Join us and thrive in a company culture that inspires and empowers.

Compare Startek with Similar Companies

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Overall Rating
3.1/5
based on 7.5k reviews
3.7/5
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Highly Rated for
No highly rated category
Job security
Skill development
Work-life balance
Job security
Job security
Critically Rated for
Promotions
Salary
Work-life balance
Promotions
Salary
No critically rated category
Promotions
Salary
Primary Work Policy
Work from office
52% employees reported
Hybrid
62% employees reported
Work from office
68% employees reported
Work from office
74% employees reported
Rating by Women Employees
3.1
Average
rated by 2.5k women
3.8
Good
rated by 15.2k women
3.7
Good
rated by 9k women
3.8
Good
rated by 7.6k women
Rating by Men Employees
3.1
Average
rated by 4.5k men
3.7
Good
rated by 35.4k men
4.0
Good
rated by 19.2k men
3.8
Good
rated by 17.4k men
Job security
2.9
Poor
3.8
Good
3.8
Good
4.0
Good
View more

Startek Salaries

Startek salaries have received with an average score of 2.8 out of 5 by 7.5k employees.

Operations Executive

(1.6k salaries)
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₹1 L/yr - ₹5.3 L/yr

Customer Care Executive

(1.5k salaries)
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₹0.5 L/yr - ₹4.5 L/yr

Customer Service Executive

(1.1k salaries)
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₹1 L/yr - ₹5 L/yr

Customer Support Executive

(993 salaries)
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₹0.8 L/yr - ₹4.8 L/yr

Team Lead

(941 salaries)
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₹1.1 L/yr - ₹8 L/yr

Senior Executive Operations

(566 salaries)
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₹1.5 L/yr - ₹4.6 L/yr

Team Lead Operations

(500 salaries)
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₹1.1 L/yr - ₹7.2 L/yr

Quality Analyst

(467 salaries)
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₹1.3 L/yr - ₹5.2 L/yr

Customer Service Associate

(313 salaries)
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₹1 L/yr - ₹4.2 L/yr

Senior Customer Service Executive

(271 salaries)
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₹1 L/yr - ₹4.9 L/yr

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Startek FAQs

When was Startek founded?
Startek was founded in 2017. The company has been operating for 8 years.
Where is the Startek headquarters located?
Startek is headquartered in Mumbai, Maharashtra.
How many employees does Startek have in India?
Startek currently has more than 18,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Startek based on the number of reviews submitted on AmbitionBox.
Does Startek have good work-life balance?
Startek has a work-life balance rating of 2.9 out of 5 based on 7,500+ employee reviews on AmbitionBox. 45% employees rated Startek 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Startek work-life balance reviews for more details
Is Startek good for career growth?
Career growth at Startek is rated as poor, with a promotions and appraisal rating of 2.5. 45% employees rated Startek 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Startek promotions/appraisals reviews for more detailed insights.
What are the cons of working in Startek?
Working at Startek does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 7,500+ employee reviews on AmbitionBox.
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