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Sharaa Info Developers Customer Care Executive Interview Questions and Answers
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Interview experience
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Difficulty level
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Duration
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Result
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2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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2
HR Round (2 Questions)
- Q1. Background and experience Add Answer
- Q2. Situational questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Review job description and skills required to answer the questions
I applied via LinkedIn and was interviewed before Aug 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (4 Questions)
- Q1. What is customer service? View Answers (1)
- Q2. What does good customer service mean? View Answers (1)
- Q3. Why do you want to work in customer service? Add Answer
- Q4. Why do you think you'd be a good fit with our company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never ever panic during an interview, the question concerning your profession will be asked, so you need to be ready.
I applied via Referral and was interviewed before Aug 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (3 Questions)
- Q1. What is Customer Service ? View Answers (1)
- Q2. How can you improve a dissatisfied customer's experience ? View Answers (1)
- Q3. What would you do if you didn't know how to help a customer ? View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Take your interview seriously and prepare well for the interview.
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