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TELUS Health Customer Service Associate Interview Questions and Answers

Updated 6 Feb 2023

TELUS Health Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Background and experience
  • Q2. Situational questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Review job description and skills required to answer the questions

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

30 minutes ,Basic mathematics and logical questions

Round 3 - HR 

(1 Question)

  • Q1. Educational background checking
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question no deficult
Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question related process
Round 4 - One-on-one 

(1 Question)

  • Q1. Normal question related process
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basics of tools
  • Q2. Moderate and logical

I appeared for an interview in Oct 2020.

Interview Questionnaire 

1 Question

  • Q1. Introduced yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It is used to identify and locate devices on a network.

    • There are two types of IP addresses - IPv4 and IPv6.

    • IPv4 addresses are written in the format of four sets of numbers separated by periods (e.g. 192.168.1.1).

    • IPv6 addresses are longer and written in hexadecimal format (e.g

  • Answered by AI
  • Q2. What is internal and external access
  • Ans. 

    Internal and external access refer to the ability to access resources within or outside of a network.

    • Internal access refers to accessing resources within a network, such as files on a company server.

    • External access refers to accessing resources outside of a network, such as websites on the internet.

    • Internal access is typically more secure as it is controlled by the network administrator.

    • External access may require addi...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude test based on RS Agarwal and similar numerical types

Round 3 - Technical 

(2 Questions)

  • Q1. Reverse a link list and reverse a string
  • Ans. 

    Reverse a linked list and reverse a string

    • To reverse a linked list, iterate through the list and change the pointers to reverse the order

    • To reverse a string, use a loop to iterate through the characters and build a new string in reverse order

    • Example: Linked list 1->2->3->4 can be reversed to 4->3->2->1

    • Example: String 'hello' can be reversed to 'olleh'

  • Answered by AI
  • Q2. Check for weighted sum
  • Ans. 

    The question is asking to calculate the weighted sum of a set of values.

    • Calculate the product of each value with its corresponding weight

    • Sum up all the products to get the weighted sum

    • Example: Values [2, 3, 4] with weights [0.5, 0.3, 0.2] would result in (2*0.5) + (3*0.3) + (4*0.2) = 1 + 0.9 + 0.8 = 2.7

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why should we hire you?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hii hR hope you doing great my issue is I given interview in hays before one month and HR se me you are selected but still I am waiting for my joining letter

I applied via Naukri.com and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basics concepts of java 1.8 like string concept, collection concept, java 1.8 features etc
  • Q2. Question from springboot like configuration of springboot, spring IOC lifecycle, hybernate connection syntax in springboot
Round 3 - HR 

(1 Question)

  • Q1. My current ctc, why I want to change my present company, preferred location etc,.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep the basics of both java 1.8 and springboot notes in your mind then you can crack the interview.

TELUS Health Interview FAQs

How many rounds are there in TELUS Health Customer Service Associate interview?
TELUS Health interview process usually has 2 rounds. The most common rounds in the TELUS Health interview process are Resume Shortlist and HR.

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TELUS Health Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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