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I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.
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posted on 11 Aug 2023
I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.
30 minutes ,Basic mathematics and logical questions
I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.
I am flexible towards night shifts and can adjust my schedule accordingly.
I have experience working night shifts and understand the importance of being available for the job.
I am willing to adjust my personal schedule to accommodate night shifts.
I understand that night shifts may be necessary in certain industries and am prepared to work them if required.
I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.
Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.
Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.
Customer service KRAs are specific areas of focus or goals that customer serv...
posted on 11 May 2022
I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.
To serve better services to customers, one must prioritize their needs and provide prompt and effective solutions.
Listen actively to their concerns and empathize with their situation
Offer personalized solutions and go the extra mile to exceed their expectations
Provide clear and concise communication throughout the interaction
Follow up with the customer to ensure their satisfaction and address any further concerns
Contin...
posted on 11 Aug 2023
I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.
30 minutes ,Basic mathematics and logical questions
Interview experience
based on 13 reviews
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