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Randstad Customer Support Executive Interview Questions and Answers

Updated 15 Mar 2022

Randstad Customer Support Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. My hobbies sales question
  • Q2. Other questions and my hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - My Sales experience is good sir and i am hard working person

I applied via LinkedIn and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How to sale credit card? And explain
  • Ans. 

    To sell a credit card, understand the customer's needs, highlight benefits, and offer incentives.

    • Understand customer's financial needs and spending habits

    • Highlight benefits such as rewards, cashback, and fraud protection

    • Offer incentives such as sign-up bonuses or waived fees

    • Provide clear and concise information about interest rates and fees

    • Address any concerns or objections the customer may have

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Every job holder to make a transperancy.to ur colleagues.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Whats your Education
  • Q3. 12th + 2year ITI + 6 year experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1:Self introduction
  • Ans. 2: memorable day in your life
  • Answered Anonymously
Round 2 - HR 

(1 Question)

  • Q1. Explain your previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy just they check our communication
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Profit and loss average , simple intesest

Round 2 - Coding Test 

Fibonacci numbers , prime numbers , even odd numbers

I applied via Approached by Company and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Salary part was discussed.
  • Q2. Basic of what we are presently doing and why are u changing the job.

Interview Preparation Tips

Interview preparation tips for other job seekers - good company to work with and they have a good client base in pan india
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

English Test

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
Round 4 - One-on-one 

(1 Question)

  • Q1. Why do you want to leave your current organization
Round 5 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Client servicing, customer service
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. SQL, Oracle PL SQL QUESTIONS
  • Q2. DML DDL TRIGGER PROCEDURE ETC

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company

Randstad Interview FAQs

How many rounds are there in Randstad Customer Support Executive interview?
Randstad interview process usually has 2 rounds. The most common rounds in the Randstad interview process are Resume Shortlist and Technical.
How to prepare for Randstad Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Randstad. The most common topics and skills that interviewers at Randstad expect are Customer Service, customer support, voice process, CRM and Telesales.

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Randstad Customer Support Executive Salary
based on 9 salaries
₹1.8 L/yr - ₹3.2 L/yr
11% less than the average Customer Support Executive Salary in India
View more details

Randstad Customer Support Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

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5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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