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Randstad

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based on 3.5k Reviews

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Randstad Customer Support Executive Interview Questions and Answers

Updated 15 Mar 2022

Randstad Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 15 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

CIEL HR user image Anonymous

posted on 14 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

Customer Service Associate Interview Questions & Answers

Teamlease Digital user image Anonymous

posted on 11 May 2022

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. How to serve batter services to customers
  • Ans. 

    To serve better services to customers, one must prioritize their needs and provide prompt and effective solutions.

    • Listen actively to their concerns and empathize with their situation

    • Offer personalized solutions and go the extra mile to exceed their expectations

    • Provide clear and concise communication throughout the interaction

    • Follow up with the customer to ensure their satisfaction and address any further concerns

    • Contin...

    • Answered by AI
    Add your answer
  • Q2. Best few qualities good customer representation
    • Add your answer
  • Q3. Best way to ready self introduction
    • Add your answer
  • Q4. Daily routines & strength, weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always show good & positive attitude, hard work with smart mind & work dedication

Customer Service Executive Interview Questions & Answers

Spectrum Talent Management user image Anonymous

posted on 15 Nov 2020

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About your introduction?
    • Add your answer
  • Q2. About your experience?
    • View 1 more answer
  • Q3. About your job role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be simple and clear. Stick with your answer. Think before answering any questions. Your answer does not show any negative impact to the recruiter. Always say positive about your experience and company.
More about working at Randstad

Randstad Interview FAQs

How many rounds are there in Randstad Customer Support Executive interview?
Randstad interview process usually has 2 rounds. The most common rounds in the Randstad interview process are Resume Shortlist and Technical.
How to prepare for Randstad Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Randstad. The most common topics and skills that interviewers at Randstad expect are Customer Service, customer support, voice process, CRM and Telesales.

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Randstad Customer Support Executive Salary
based on 9 salaries
₹1.8 L/yr - ₹3.2 L/yr
10% less than the average Customer Support Executive Salary in India
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Randstad Customer Support Executive Reviews and Ratings

based on 2 reviews

5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

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