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TELUS Health WFM Analyst Interview Questions and Answers

Updated 11 Oct 2024

TELUS Health WFM Analyst Interview Experiences

2 interviews found

WFM Analyst Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join Lifworks.
  • Ans. 

    I want to join Lifworks because of its reputation for innovation and commitment to employee development.

    • Lifworks has a strong reputation for innovation in the industry.

    • I am impressed by Lifworks' commitment to employee development and growth opportunities.

    • I believe that Lifworks' values align with my own professional goals and aspirations.

  • Answered by AI
  • Q2. Questions about experience in WFM domain and how could you contribute to Lifeworks.
Round 2 - One-on-one 

(1 Question)

  • Q1. Detailed questions about experience, WFM understanding, individual contributions, dashboard creations.

WFM Analyst Interview Questions & Answers

user image Anonymous

posted on 30 Mar 2022

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the position.

    • I believe that compensation should be fair and competitive within the industry.

    • I am open to negotiation and would like to discuss the salary range for this position.

    • I value the opportunity to work in a challenging role and contribute to the success of the company.

    • I am confident that my skills and experience align with the resp...

  • Answered by AI
  • Q2. Share details of your previous job.
  • Ans. 

    I worked as a WFM Analyst at XYZ Company.

    • Analyzed and forecasted call volumes and staffing requirements

    • Created and maintained schedules for agents

    • Monitored real-time adherence to schedules

    • Generated reports and analyzed data to identify trends and make recommendations

    • Collaborated with other departments to optimize workforce efficiency

  • Answered by AI
Round 2 - Assignment 

Tech questions

Round 3 - Group Discussion 

Basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Nominal 3rd round.. it was very smooth after i cleared my tech round

WFM Analyst Interview Questions Asked at Other Companies

Q1. How to prepare Forecasting and ScoreCard ?
Q2. Difference between Utilization and productivity ?
Q3. Definition & Formula of WFM Metrics ?
Q4. What is occupancy & utilization in wfm
Q5. Find AHT from given scenario ?

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not that tough and easy to attempt

Round 2 - Technical 

(2 Questions)

  • Q1. What is SQL,datatypes in c and c++
  • Ans. 

    SQL is a programming language used for managing and manipulating relational databases. C and C++ are programming languages with various data types.

    • SQL stands for Structured Query Language and is used for managing and manipulating relational databases.

    • C and C++ are programming languages that have various data types such as int, float, char, double, etc.

    • SQL is used to retrieve data from databases using queries.

    • C and C++ ...

  • Answered by AI
  • Q2. Why do you want to join mercer

Interview Preparation Tips

Topics to prepare for Mercer Implementation Analyst interview:
  • C
  • C++
  • SQL
  • DBMS
Interview preparation tips for other job seekers - Nice company to work for and you will get nice hikes and good work life balance.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me abou Your self
  • Q2. What is your weakness and strength
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your biggest fear of your workplace and how you overcome
  • Q2. What is PTP cycle
  • Ans. 

    PTP cycle stands for Procure-to-Pay cycle, which is the process of obtaining and paying for goods and services.

    • PTP cycle involves requisitioning, purchasing, receiving, and paying for goods and services.

    • It starts with the need for a product or service, followed by creating a purchase order, receiving the goods, and finally processing the payment.

    • Efficient PTP cycle helps in managing costs, controlling spend, and ensuri...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Only be confident and give your best

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - Aptitude Test 

Maths, English aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. General questions about previous exp. and basic excel related
Round 4 - Behavioral 

(1 Question)

  • Q1. Salary expectations and stability check

Senior Analyst Interview Questions & Answers

Mercer user image pankaj chauhan

posted on 12 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is attribution analysis
  • Ans. 

    Attribution analysis is a method used to evaluate the performance of investment portfolios by attributing returns to different factors or sources.

    • Attribution analysis helps identify the drivers of portfolio performance.

    • It breaks down returns into components such as asset allocation, stock selection, and market timing.

    • By analyzing attribution, investors can assess the impact of their investment decisions.

    • For example, if...

  • Answered by AI

Senior Analyst Interview Questions & Answers

Mercer user image Aakanksha Sharma

posted on 13 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a computer based test with simple mental maths questions and a bit or logical reasoning aling with English comprehension

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced Senior Analyst with a background in financial analysis and data interpretation.

    • Over 5 years of experience in analyzing financial data and providing strategic recommendations

    • Proficient in using various analytical tools and software such as Excel, Tableau, and SQL

    • Strong communication skills to effectively present findings to stakeholders

    • Proven track record of improving operational efficiency and driving busin...

  • Answered by AI
  • Q2. Why do you want to join Mercer?
  • Ans. 

    I want to join Mercer because of their reputation for excellence in data analysis and their commitment to employee development.

    • Mercer is known for their expertise in data analysis and I am excited to contribute to their projects

    • I value the opportunity for professional growth and development that Mercer offers

    • I admire Mercer's reputation for excellence in the industry and want to be a part of that team

  • Answered by AI
  • Q3. What department/position you want to work in and why?
  • Ans. 

    I want to work in the Marketing department because I enjoy creating strategies to promote products and engage with customers.

    • I have a strong background in marketing and have successfully implemented campaigns in the past.

    • I am passionate about understanding consumer behavior and using data to drive decision-making.

    • I thrive in fast-paced environments and enjoy collaborating with cross-functional teams to achieve goals.

  • Answered by AI
Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have a proven track record of delivering high-quality analysis and insights, along with strong problem-solving skills.

    • Extensive experience in data analysis and interpretation

    • Strong analytical skills and attention to detail

    • Ability to communicate complex findings in a clear and concise manner

    • Proven track record of delivering actionable insights to drive business decisions

  • Answered by AI
  • Q2. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a seasoned Senior Analyst leading a team of analysts and contributing significantly to the company's growth.

    • Leading a team of analysts

    • Contributing to company's growth

    • Enhancing analytical skills through continuous learning

    • Building strong relationships with stakeholders

  • Answered by AI
  • Q3. Mercer's hiring rate is really low in the Industry because we look for stability in our environment. How can we trust that you will not leave the organisation?
  • Q4. What is your goal if you get a chance in this organisation?
  • Ans. 

    My goal is to contribute my expertise and experience to drive strategic decision-making and improve operational efficiency within the organization.

    • Drive strategic decision-making

    • Improve operational efficiency

    • Contribute expertise and experience

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Mercer Senior Analyst interview:
  • Mercer
  • The process you want to work in
Interview preparation tips for other job seekers - Keep calm.. keep the interview in a conversational pace.. do not make it look like a college viva.. speak your mind the management and the staff is pretty good 💯

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. Give your brief introduction
  • Q2.  roles and responsibilities of previous job, reason for change
  • Q3. What is attribution analysis? Can beta be negative if yes what does it imply?
  • Ans. 

    Attribution analysis is a method of analyzing the performance of an investment portfolio. Beta can be negative, implying inverse correlation with the market.

    • Attribution analysis is used to determine the sources of an investment portfolio's returns.

    • It helps investors understand which investments are contributing positively or negatively to the portfolio's performance.

    • Beta is a measure of an investment's volatility in re...

  • Answered by AI
  • Q4. What are value and growth stock?
  • Ans. 

    Value stocks are undervalued companies with stable earnings, while growth stocks are companies with high growth potential but lower earnings.

    • Value stocks are often mature companies with stable earnings and dividends

    • Growth stocks are often newer companies with high growth potential but lower earnings

    • Value stocks are typically undervalued by the market

    • Growth stocks are typically overvalued by the market

    • Value stocks tend ...

  • Answered by AI
  • Q5. What functions do you know in MS excel? And do you have working knowledge on bloomberg?
  • Ans. 

    I have working knowledge of various functions in MS Excel and Bloomberg.

    • I am proficient in using functions such as VLOOKUP, SUMIF, COUNTIF, and Pivot Tables in MS Excel.

    • I have experience in creating financial models and analyzing data using Bloomberg.

    • I am familiar with Bloomberg Terminal and its various features such as news, analytics, and financial data.

    • I have used Bloomberg to track market trends, analyze financial ...

  • Answered by AI
  • Q6. How was your experience in performance reporting?
  • Q7. Describe a situation when you did a error how did you tackle the error and ensured that it does not get repeat by you and your team mates.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was recorded being camera and earphones on and set of question were appeared on the screen i was required to record my answers and submit them, initially i got nervous just be confident and precise with your answers and if any questions is not relevant with your background say “ Don’t panic” simply say not applicable in my case.

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About current job profile and different financial question according to profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work on vadious finical calculations

Senior Analyst Interview Questions & Answers

Aon user image Divyanshi Khurana

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself and previous roles and responsibilities. After that they asked about Insurance domain knowledge and technical questions about SQL
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion and reason for switching job
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TELUS Health Interview FAQs

How many rounds are there in TELUS Health WFM Analyst interview?
TELUS Health interview process usually has 2-3 rounds. The most common rounds in the TELUS Health interview process are HR, One-on-one Round and Assignment.

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