Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TELUS Health Team. If you also belong to the team, you can get access from here

TELUS Health Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 106 Reviews

Play video Play video Video summary

Filter interviews by

TELUS Health Account Service Representative Interview Questions and Answers

Updated 27 Apr 2022

TELUS Health Account Service Representative Interview Experiences

1 interview found

Account Service Representative Interview Questions & Answers

user image Anonymous

posted on 27 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Advance Computer knowledge.
    • Add your answer
  • Q2. Past experience that you've been working as a CSA.
  • Ans. 

    I have worked as a CSA for 2 years in a telecommunications company.

    • Provided excellent customer service by addressing inquiries and resolving issues

    • Managed a high volume of customer calls and emails

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with cross-functional teams to ensure customer satisfaction

    • Received positive feedback from customers for my responsiveness and problem-solving

    • Answered by AI
    Add your answer
  • Q3. Type of technology used for CRM tools.
  • Ans. 

    CRM tools use a variety of technologies including cloud computing, AI, and mobile apps.

    • Cloud computing allows for easy access and storage of customer data

    • AI can help with data analysis and personalized customer interactions

    • Mobile apps provide on-the-go access to customer information

    • Examples of CRM tools include Salesforce, HubSpot, and Zoho CRM

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have three major knowledge base to work as a professional.
1. Fluent Spoken English
2. Advance Computer Knowledge with MS Office Suite (Word, Advance Excel, Outlook, PPT etc.).
3. Graduation in any streams.
Keep work on the same and you'll get your dream job.
Thank you
Bimlesh

Top trending discussions

View All
Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about TELUS Health?
Ask anonymously on communities.

Interview questions from similar companies

Associate Interview Questions & Answers

Hays Business Solutions user image

posted on 14 Apr 2022

I applied via Campus Placement and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - Call with stakeholders 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and confident. Focus on English and communication skills.

Associate Interview Questions & Answers

Hays Business Solutions user image

posted on 12 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. The question that were ask is just a normal question about you. Some General knowledge, Maths, Grammar, Optional question that's it .
    • Add your answer
  • Q2. What did you do after you exam? If you have a gap after you pass out your degree , the questions will be, This two years after your Degree, what were you doing? Why did you choose our Company? Where will y...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - See going for a interview, need to patient's, and try to answer as much as you can, don't let them question you, instead ask them a question if you have anything in mind. You need to have eye to eye contact with them and don't use your hand so often to express yourself . while during the interview don't look down and answer, look straight towards them and delivered it.

Senior Associate Interview Questions & Answers

Hays Business Solutions user image Anonymous

posted on 11 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

30 minutes ,Basic mathematics and logical questions

Round 3 - HR 

(1 Question)

  • Q1. Educational background checking
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Associate Interview Questions & Answers

Hays Business Solutions user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why should we hire you?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hii hR hope you doing great my issue is I given interview in hays before one month and HR se me you are selected but still I am waiting for my joining letter

Senior Associate Interview Questions & Answers

Randstad user image Anonymous

posted on 1 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basics of tools
    • Add your answer
  • Q2. Moderate and logical
    • Add your answer

Senior Associate Interview Questions & Answers

Randstad user image Sachin Sawane

posted on 13 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question no deficult
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question related process
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Normal question related process
    • Add your answer

Associate Interview Questions & Answers

Vision India Services user image Anonymous

posted on 23 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Basic Hr question
    • Add your answer
  • Q2. 1. Introduce your self.
    • Add your answer
  • Q3. 2.Why you want to join vision india.
    • Add your answer
  • Q4. 3. What do you know about vision india.
    • Add your answer
  • Q5. Skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic about companies and introduction and basic hr

Associate Interview Questions & Answers

Lobo Staffing Solutions user image Anonymous

posted on 28 Jul 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, Tell me about your goals, some decision making questions. More questions on College project.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good experience and nice to begin with

Associate Interview Questions & Answers

Lobo Staffing Solutions user image Anonymous

posted on 9 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself ?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Networking related questions..?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic networking questions. and answers, all the basic networking definition you need to prepare
More about working at TELUS Health

TELUS Health Interview FAQs

How many rounds are there in TELUS Health Account Service Representative interview?
TELUS Health interview process usually has 2 rounds. The most common rounds in the TELUS Health interview process are Resume Shortlist and Technical.
What are the top questions asked in TELUS Health Account Service Representative interview?

Some of the top questions asked at the TELUS Health Account Service Representative interview -

  1. Type of technology used for CRM too...read more
  2. Advance Computer knowled...read more

Tell us how to improve this page.

TELUS Health Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Randstad Interview Questions
3.7
 • 271 Interviews
Kutumbh Care Interview Questions
3.8
 • 33 Interviews
Creative Hands HR Consultancy Interview Questions
4.0
 • 30 Interviews
Vision India Services Interview Questions
3.7
 • 27 Interviews
Spectrum Consultants Interview Questions
2.7
 • 25 Interviews
TrueBlue Interview Questions
3.6
 • 23 Interviews
Hays Business Solutions Interview Questions
3.6
 • 20 Interviews
Allegis Group Interview Questions
3.7
 • 20 Interviews
US Tech Solutions Interview Questions
3.8
 • 19 Interviews
Lobo Staffing Solutions Interview Questions
4.2
 • 17 Interviews
View all
TELUS Health Salaries in India
Senior Analyst
159 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Process Champion
50 salaries
unlock blur

₹3.5 L/yr - ₹8 L/yr

Process Developer
43 salaries
unlock blur

₹3 L/yr - ₹5.3 L/yr

Technology Analyst
24 salaries
unlock blur

₹4.5 L/yr - ₹7.5 L/yr

Senior Implementation Analyst
23 salaries
unlock blur

₹3.6 L/yr - ₹5.6 L/yr

Explore more salaries
Compare TELUS Health with

Randstad

3.7
Compare

Kutumbh Care

3.8
Compare

Spectrum Talent Management

3.6
Compare

Allegis Group

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview