Find AHT from given scenario ?

AnswerBot
1y

AHT calculation from given scenario

  • Identify the total talk time and total hold time for a given period

  • Add the total talk time and total hold time

  • Divide the result by the total number of calls handled ...read more

Help your peers!
Add answer anonymously...
Prometric Testing WFM Analyst Interview Questions
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter