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Occupancy is the percentage of time agents are handling contacts while utilization is the percentage of time agents are available to handle contacts.
Occupancy measures how much time agents are busy handling contacts
Utilization measures how much time agents are available to handle contacts
Occupancy and utilization are important metrics in workforce management
Occupancy and utilization can be used to identify staffing nee...
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I applied via Monster and was interviewed in Dec 2017. There was 1 interview round.
I applied via Other and was interviewed in Sep 2018. There were 3 interview rounds.
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
posted on 18 Nov 2021
I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 4 interview rounds.
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
I am a highly motivated and experienced professional with a strong background in management.
I have over 5 years of experience in leadership roles, including 2 years as a supervisor at my previous company.
I have a proven track record of successfully managing teams and achieving targets.
I am skilled in problem-solving, decision-making, and conflict resolution.
I have excellent communication and interpersonal skills, which...
In 5 years, I see myself as a successful Assistant Manager, leading a team and contributing to the growth of the company.
Leading a team of motivated individuals
Implementing strategies to improve efficiency and productivity
Contributing to the growth and success of the company
Continuing to develop my leadership and management skills
Building strong relationships with colleagues and stakeholders
I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.
based on 1 interview
Interview experience
Senior Travel Counsellor
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Senior Travel Consultant
118
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Travel Counsellor
61
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Senior Analyst
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| ₹0 L/yr - ₹0 L/yr |
Travel Consultant
36
salaries
| ₹0 L/yr - ₹0 L/yr |
CWT
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Egencia
Flight Centre