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American Express Global Business Travel WFM Analyst Interview Questions and Answers

Updated 20 Mar 2023

American Express Global Business Travel WFM Analyst Interview Experiences

1 interview found

WFM Analyst Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Workload calculation
  • Q2. What is occupancy & utilization in wfm
  • Ans. 

    Occupancy is the percentage of time agents are handling contacts while utilization is the percentage of time agents are available to handle contacts.

    • Occupancy measures how much time agents are busy handling contacts

    • Utilization measures how much time agents are available to handle contacts

    • Occupancy and utilization are important metrics in workforce management

    • Occupancy and utilization can be used to identify staffing nee...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good who have knowledge of scheduling & WFM

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. BGC Questions and location preference
Round 3 - One-on-one 

(1 Question)

  • Q1. Regarding to past experiences
Round 4 - Behavioral 

(1 Question)

  • Q1. Knowledge test and working assurity

Interview Preparation Tips

Topics to prepare for SOTC Travel Limited Sales Executive interview:
  • BGC Check
  • Knowledge regarding to the job r
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I was interviewed in Feb 2025.

Round 1 - Technical 

(1 Question)

  • Q1. 1 dsa questions and questions about past ex and java spring boot
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have 5 years of experience in retail management, including overseeing a team of 15 employees.

    • Managed a team of 15 employees in a retail setting

    • Implemented sales strategies to increase revenue

    • Responsible for inventory management and ordering supplies

    • Handled customer complaints and resolved issues effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication and destination knowledge will help you to clear the interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

30minute ques and ques and ques

Round 2 - HR 

(2 Questions)

  • Q1. Introduction about your self
  • Ans. 

    Experienced consultant with a background in business strategy and project management.

    • Over 5 years of experience in consulting roles

    • Specialize in developing and implementing business strategies

    • Skilled in project management and team leadership

    • Strong analytical and problem-solving skills

    • Excellent communication and presentation abilities

  • Answered by AI
  • Q2. Tell me about your self
  • Ans. 

    I am a dedicated and experienced consultant with a strong background in problem-solving and client management.

    • Over 5 years of experience in consulting roles

    • Skilled in analyzing data and providing strategic recommendations

    • Excellent communication and interpersonal skills

    • Managed successful projects for Fortune 500 companies

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Coding Test 

Second number from array

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Data Structures and Theoretical Java and SQL concepts like - views, indexes, DML
Round 3 - Coding Test 

Programs on Sorting and Search Algorithms and Core Java

Interview Preparation Tips

Topics to prepare for Yatra Software Engineer interview:
  • Core Java
  • SQL
  • DSA
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.
Round 1 - Technical 

(1 Question)

  • Q1. Basics of android and java
Round 2 - Coding Test 

Ds related questions

Round 3 - Technical 

(1 Question)

  • Q1. All Android (Java and kotlin)
Round 4 - Behavioral 

(1 Question)

  • Q1. Past projects,android,kotlin
Round 5 - HR 

(1 Question)

  • Q1. About Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared if you want to join in yatra

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. What are the types of data.
  • Ans. 

    Types of data include numerical, categorical, ordinal, and binary.

    • Numerical data includes continuous and discrete values, such as height and age.

    • Categorical data includes non-numeric values, such as colors and types of fruit.

    • Ordinal data includes values with a specific order, such as rankings and ratings.

    • Binary data includes only two possible values, such as true/false and yes/no.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the basic concepts of data structures. Data structures are must. And be true to your resume, don't mention the things you have no idea about.

Skills evaluated in this interview

American Express Global Business Travel Interview FAQs

How many rounds are there in American Express Global Business Travel WFM Analyst interview?
American Express Global Business Travel interview process usually has 2 rounds. The most common rounds in the American Express Global Business Travel interview process are Resume Shortlist and Technical.
How to prepare for American Express Global Business Travel WFM Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express Global Business Travel. The most common topics and skills that interviewers at American Express Global Business Travel expect are Recruitment, Scheduling, Forecasting, ODBC and Service Level.
What are the top questions asked in American Express Global Business Travel WFM Analyst interview?

Some of the top questions asked at the American Express Global Business Travel WFM Analyst interview -

  1. What is occupancy & utilization in ...read more
  2. Workload calculat...read more

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American Express Global Business Travel WFM Analyst Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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