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Occupancy is the percentage of time agents are handling contacts while utilization is the percentage of time agents are available to handle contacts.
Occupancy measures how much time agents are busy handling contacts
Utilization measures how much time agents are available to handle contacts
Occupancy and utilization are important metrics in workforce management
Occupancy and utilization can be used to identify staffing nee...
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I applied via LinkedIn and was interviewed in Apr 2023. There were 4 interview rounds.
I was interviewed in Feb 2025.
I have 5 years of experience in retail management, including overseeing a team of 15 employees.
Managed a team of 15 employees in a retail setting
Implemented sales strategies to increase revenue
Responsible for inventory management and ordering supplies
Handled customer complaints and resolved issues effectively
30minute ques and ques and ques
Experienced consultant with a background in business strategy and project management.
Over 5 years of experience in consulting roles
Specialize in developing and implementing business strategies
Skilled in project management and team leadership
Strong analytical and problem-solving skills
Excellent communication and presentation abilities
I am a dedicated and experienced consultant with a strong background in problem-solving and client management.
Over 5 years of experience in consulting roles
Skilled in analyzing data and providing strategic recommendations
Excellent communication and interpersonal skills
Managed successful projects for Fortune 500 companies
I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.
Second number from array
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
Programs on Sorting and Search Algorithms and Core Java
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I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.
Types of data include numerical, categorical, ordinal, and binary.
Numerical data includes continuous and discrete values, such as height and age.
Categorical data includes non-numeric values, such as colors and types of fruit.
Ordinal data includes values with a specific order, such as rankings and ratings.
Binary data includes only two possible values, such as true/false and yes/no.
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