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Occupancy is the percentage of time agents are handling contacts while utilization is the percentage of time agents are available to handle contacts.
Occupancy measures how much time agents are busy handling contacts
Utilization measures how much time agents are available to handle contacts
Occupancy and utilization are important metrics in workforce management
Occupancy and utilization can be used to identify staffing nee...
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I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
I appeared for an interview before Mar 2021.
I applied via Monster and was interviewed in Dec 2017. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.
Destination Knowledge
IATA codes are three-letter codes used to identify airports and cities.
IATA codes are assigned by the International Air Transport Association.
They are used for flight planning, ticketing, and baggage handling.
Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.
Some cities have multiple airports with different IATA codes, such as New York City (JFK
based on 1 interview
Interview experience
Senior Travel Counsellor
154
salaries
| ₹4.5 L/yr - ₹8.5 L/yr |
Senior Travel Consultant
117
salaries
| ₹4.2 L/yr - ₹8 L/yr |
Travel Counsellor
71
salaries
| ₹3 L/yr - ₹6 L/yr |
Senior Analyst
44
salaries
| ₹3.8 L/yr - ₹11.5 L/yr |
Travel Consultant
35
salaries
| ₹3.2 L/yr - ₹7.2 L/yr |
Thomas Cook
BCD Travel
Yatra
Riya Travel