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American Express Global Business Travel Travel Counsellor Interview Questions and Answers

Updated 20 Feb 2022

American Express Global Business Travel Travel Counsellor Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What are your current responsibilities
  • Q2. What would you do if you are kept alone in your shift and there is an urgent situation
  • Q3. Have you worked on Sabre
Round 2 - Case Study 

Write a SOP on what you will do if People searching for hotels in Paris is getting technical glitche?

Interview Preparation Tips

Topics to prepare for American Express Global Business Travel Travel Counsellor interview:
  • Travel
  • Amex
Interview preparation tips for other job seekers - Interview was very easy .
There were three rounds.
Travel software knowledge seems an advantage.
Sabre and Amadeus is the key.
However shifts can be graveyard sometimes depending upon the profile requirement.
Overall you won't find any tough questions as this is not a job which requires pre-requisite skills.
Although you should know how to speak :D

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ticket booking for customer

Round 2 - One-on-one 

(2 Questions)

  • Q1. Subject to insurance issue for the customer
  • Ans. I'm traveling to Australia for business purpose on 15-20 Jun please Book for my ticket and insurance.
  • Answered Anonymously
  • Q2. Who can apply for Retail policy
  • Ans. 

    Anyone who wants to purchase a retail policy can apply for it.

    • Individuals looking for insurance coverage for their retail business can apply for a retail policy.

    • Retailers who want to protect their inventory, equipment, and premises can apply for a retail policy.

    • Both small and large retail businesses can apply for a retail policy.

    • Retail policy can be applied by individuals or companies operating in various sectors such

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CWT Travel Counsellor interview:
  • Travel Management
Interview preparation tips for other job seekers - First knowledge of domestic or international travel agency experience.

I applied via LinkedIn and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Interview was bit tough, technical questions related to previous job were asked
  • Q2. World and India geographical knowledge is must

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently with interviewer, share them your past work experience, skills and expertise you have.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Resume info and experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. About routing and some GDS question
  • Q2. Routing of flights and GDS
  • Ans. 

    Understanding routing of flights and GDS is crucial for Senior Travel Counsellors to efficiently plan and book travel itineraries.

    • Routing of flights refers to the path a flight takes from origin to destination, including any layovers or connections.

    • GDS (Global Distribution System) is a computerized network used by travel agents to access real-time information on flights, hotels, car rentals, etc.

    • Knowledge of GDS system...

  • Answered by AI
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. JOB DESCRI[TION, GDS RELATED QUESTIONS, FLEXIBILITY TO WORK IN SHIFTS,

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PREPARED WITH WORLD GEOGRAPHY AND IATA TC AREAS

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General Questions regards my education questions and answers, hobbies and some sport's questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking urgent job because since three years I have waisted my lime due to Covide-19 situation.

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General knowledge, geography

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple interview not much of stress, the interviewer was cool guy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Amadeus PNR creation
  • Q2. Refund processing entries cancellation ch3ck
Round 3 - HR 

(1 Question)

  • Q1. Regarding the salary and shift structure
Round 4 - One-on-one 

(1 Question)

  • Q1. Working process
Round 5 - Group Discussion 

Practical things discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - This will help you stay on top of your progress and prioritize tasks.
Creating a job-hunting system in 5 steps. ...
Keep your resume updated. ...
Tailor your application to each job. ...
Tidy up your social media. ...
Hit up your network. ...
Be yourself. ...
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. The HR asked to give the introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - I spent 2hrs and Rs 300 to travel at the location. The interviewer asked me only one question introduce yourself. While I was giving my introduction, the interviewer was busy in his phone. I ended introduction in 7 mins and he said all good from my side will get back to you for the next round of interview. Waited for 5 days, no update yet. Request the higher management of the organization to stop wasting our time and money.
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Corporates handled & flight routings
Round 2 - Technical 

(1 Question)

  • Q1. Mostly about GDS commands and routing
Round 3 - Sr. GM takes final round 

(1 Question)

  • Q1. No 1 time waste round in Sotc/thomas cook Bengaluru branch

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 thing everyone should remember, as an job seekers you should have maximum knowledge about travel & tourism with a degree but salary will be less than expectation. Reason given - low budget, later on you will be made work like an donkey.
Contribute & help others!
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American Express Global Business Travel Interview FAQs

How many rounds are there in American Express Global Business Travel Travel Counsellor interview?
American Express Global Business Travel interview process usually has 2 rounds. The most common rounds in the American Express Global Business Travel interview process are One-on-one Round and Case Study.
How to prepare for American Express Global Business Travel Travel Counsellor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express Global Business Travel. The most common topics and skills that interviewers at American Express Global Business Travel expect are Recruitment, Customer Service, Corporate, Ticketing and Reconciliation.

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American Express Global Business Travel Travel Counsellor Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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12% less than the average Travel Counsellor Salary in India
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American Express Global Business Travel Travel Counsellor Reviews and Ratings

based on 20 reviews

4.0/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.8

Salary

4.1

Job security

4.0

Company culture

3.4

Promotions

3.8

Work satisfaction

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