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American Express Global Business Travel Travel Counsellor Interview Questions and Answers

Updated 20 Feb 2022

American Express Global Business Travel Travel Counsellor Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What are your current responsibilities
  • Q2. What would you do if you are kept alone in your shift and there is an urgent situation
  • Q3. Have you worked on Sabre
Round 2 - Case Study 

Write a SOP on what you will do if People searching for hotels in Paris is getting technical glitche?

Interview Preparation Tips

Topics to prepare for American Express Global Business Travel Travel Counsellor interview:
  • Travel
  • Amex
Interview preparation tips for other job seekers - Interview was very easy .
There were three rounds.
Travel software knowledge seems an advantage.
Sabre and Amadeus is the key.
However shifts can be graveyard sometimes depending upon the profile requirement.
Overall you won't find any tough questions as this is not a job which requires pre-requisite skills.
Although you should know how to speak :D

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ticket booking for customer

Round 2 - One-on-one 

(2 Questions)

  • Q1. Subject to insurance issue for the customer
  • Ans. I'm traveling to Australia for business purpose on 15-20 Jun please Book for my ticket and insurance.
  • Answered Anonymously
  • Q2. Who can apply for Retail policy
  • Ans. 

    Anyone who wants to purchase a retail policy can apply for it.

    • Individuals looking for insurance coverage for their retail business can apply for a retail policy.

    • Retailers who want to protect their inventory, equipment, and premises can apply for a retail policy.

    • Both small and large retail businesses can apply for a retail policy.

    • Retail policy can be applied by individuals or companies operating in various sectors such

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CWT Travel Counsellor interview:
  • Travel Management
Interview preparation tips for other job seekers - First knowledge of domestic or international travel agency experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a passionate travel consultant with 5 years of experience in creating memorable travel experiences for clients.

    • 5 years of experience in the travel industry

    • Expertise in creating customized travel itineraries

    • Strong communication and customer service skills

    • Proficient in using travel booking systems like Sabre and Amadeus

  • Answered by AI
  • Q2. Regarding travel field
Round 2 - Behavioral 

(2 Questions)

  • Q1. To write an email for Passenger
  • Q2. Time travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GDS and have basic knowledge about travel industry
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. Last work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me end to end operation
  • Ans. 

    End to end operation refers to the complete process from start to finish in a particular operation or project.

    • Start with understanding client requirements

    • Research and plan the trip itinerary

    • Book flights, accommodations, and activities

    • Provide necessary travel documents and information to the client

    • Ensure smooth travel experience and handle any issues that may arise

    • Follow up with the client for feedback and future bookin

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. The HR asked to give the introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - I spent 2hrs and Rs 300 to travel at the location. The interviewer asked me only one question introduce yourself. While I was giving my introduction, the interviewer was busy in his phone. I ended introduction in 7 mins and he said all good from my side will get back to you for the next round of interview. Waited for 5 days, no update yet. Request the higher management of the organization to stop wasting our time and money.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jun 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is current responsibility
  • Q2. What is your goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Good, but be prepared
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Basic 

(1 Question)

  • Q1. Check basic knowledge of gds system and airline.
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Corporates handled & flight routings
Round 2 - Technical 

(1 Question)

  • Q1. Mostly about GDS commands and routing
Round 3 - Sr. GM takes final round 

(1 Question)

  • Q1. No 1 time waste round in Sotc/thomas cook Bengaluru branch

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 thing everyone should remember, as an job seekers you should have maximum knowledge about travel & tourism with a degree but salary will be less than expectation. Reason given - low budget, later on you will be made work like an donkey.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Ticketing 

(2 Questions)

  • Q1. Why you select akbar?
  • Q2. Do you like Travel? How is our portal?
  • Ans. 

    Yes, I love travel! Your portal is user-friendly and offers a wide range of options.

    • I have always been passionate about exploring new places and experiencing different cultures.

    • Your portal is easy to navigate and provides a variety of travel options to suit different preferences and budgets.

    • I particularly appreciate the feature that allows users to compare prices and amenities across different airlines and hotels.

    • Overa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dedication with enjoy, good dedication will gave happy life
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Routing of international destinations
  • Ans. 

    Routing of international destinations involves planning the most efficient and cost-effective travel path between multiple countries.

    • Consider factors such as distance, time zones, layovers, and visa requirements

    • Utilize airline alliances and codeshare agreements to optimize routing

    • Use online tools and booking platforms to compare different routing options

    • Provide clients with detailed itineraries and options for their in

  • Answered by AI
  • Q2. Visa formalities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join.

Skills evaluated in this interview

American Express Global Business Travel Interview FAQs

How many rounds are there in American Express Global Business Travel Travel Counsellor interview?
American Express Global Business Travel interview process usually has 2 rounds. The most common rounds in the American Express Global Business Travel interview process are Case Study and One-on-one Round.
How to prepare for American Express Global Business Travel Travel Counsellor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express Global Business Travel. The most common topics and skills that interviewers at American Express Global Business Travel expect are Recruitment, Customer Service, Corporate, Ticketing and Reconciliation.

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American Express Global Business Travel Travel Counsellor Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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12% less than the average Travel Counsellor Salary in India
View more details

American Express Global Business Travel Travel Counsellor Reviews and Ratings

based on 21 reviews

4.1/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.8

Salary

4.2

Job security

4.1

Company culture

3.5

Promotions

3.9

Work satisfaction

Explore 21 Reviews and Ratings
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