Travel Agent

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Travel Agent Interview Questions and Answers

Updated 22 May 2024

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Q1. If you know the international flight itineraries and route then you will be on board.

Ans.

Knowing international flight itineraries and routes is essential for being on board.

  • Having knowledge of flight routes and itineraries is crucial for working on an international flight.

  • It helps in providing better customer service and ensuring a smooth travel experience for passengers.

  • Flight attendants and pilots must have a thorough understanding of the routes they are flying to ensure safety and efficiency.

  • Knowing the routes and itineraries also helps in handling any unexpec...read more

Q2. How do you Prioritize and manage Multiple Client Bookings and Queries Simultanieously

Ans.

I prioritize client bookings based on urgency and importance, utilizing a system of organization and communication.

  • Utilize a booking system or software to keep track of all client bookings and queries

  • Respond to urgent queries first, then prioritize based on importance and deadlines

  • Delegate tasks to team members if necessary to ensure all clients are taken care of efficiently

  • Regularly communicate with clients to provide updates on their bookings and address any concerns

  • Set asi...read more

Q3. What do you know about customer service?

Ans.

Customer service involves providing assistance and support to customers before, during, and after a purchase.

  • Customer service is about meeting the needs and expectations of customers.

  • It involves effective communication, problem-solving, and empathy.

  • Examples include resolving customer complaints, providing product information, and offering personalized recommendations.

  • Good customer service can lead to customer satisfaction, loyalty, and repeat business.

Q4. What is travel agent?

Ans.

A travel agent is a professional who assists clients in planning and booking their travel arrangements.

  • Travel agents provide expert advice on destinations, accommodations, and transportation options.

  • They can help clients save time and money by finding the best deals and packages.

  • Travel agents also offer personalized service and support throughout the booking process and during the trip.

  • Examples of travel agents include online booking sites, independent agents, and those affil...read more

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Sales Travel Agent 1-2 years
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