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I applied via LinkedIn and was interviewed before Aug 2021. There were 2 interview rounds.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples include answering phone calls, responding to emails, and
Good customer service means meeting or exceeding customer expectations and providing a positive experience.
Prompt and courteous responses to customer inquiries and complaints
Personalized attention and solutions to individual customer needs
Efficient and timely resolution of issues
Going above and beyond to exceed customer expectations
Creating a positive and memorable experience for the customer
Building long-term relation...
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing product information and recommendations
Resolving complaints and issues
Ensuring customer satisfaction and loyalty
Examples include phone and email support, live chat, and in-person assistance
To improve a dissatisfied customer's experience, listen actively, apologize sincerely, offer a solution, and follow up.
Listen actively to the customer's complaints and empathize with their situation.
Apologize sincerely for any inconvenience caused and take responsibility for the issue.
Offer a solution that addresses the customer's concerns and meets their needs.
Follow up with the customer to ensure their satisfaction a...
I would apologize to the customer and escalate the issue to a higher authority for resolution.
Apologize to the customer for not being able to assist them
Assure the customer that you will do everything possible to resolve their issue
Escalate the issue to a higher authority or supervisor for resolution
Take note of the issue and try to learn from it for future reference
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
Human resource related questions
I applied via LinkedIn and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed in Nov 2023. There were 3 interview rounds.
Why company will give you this opportunity?
I applied via LinkedIn and was interviewed in Apr 2023. There was 1 interview round.
I am a motivated and detail-oriented individual with a strong interest in HR. I have experience in recruitment and employee relations.
Motivated and detail-oriented
Strong interest in HR
Experience in recruitment
Experience in employee relations
Human Resource management is the process of managing an organization's employees and their work environment.
Recruiting, hiring, and training employees
Managing employee benefits and compensation
Ensuring compliance with labor laws and regulations
Creating and enforcing workplace policies and procedures
Handling employee relations and conflict resolution
Developing and implementing strategies for employee retention and engag
Recruitment is the process of finding, attracting, and selecting qualified candidates for a job or position within an organization.
Recruitment involves identifying the hiring needs of an organization.
It includes creating job descriptions and specifications.
Recruiters use various methods to attract potential candidates, such as job postings, networking, and referrals.
Screening and interviewing candidates is a crucial pa...
Job portals are online platforms that connect job seekers with employers. Sources of recruitment include job portals, social media, employee referrals, and recruitment agencies.
Job portals are online platforms where job seekers can search and apply for job openings.
Employers can post job vacancies on job portals to attract potential candidates.
Job portals often provide features such as resume uploading, job alerts, and...
Yes, I know how to post on LinkedIn.
To post on LinkedIn, click on the 'Start a post' button on the homepage or your profile page.
Write your post in the text box provided and add any media or links as necessary.
You can also tag other LinkedIn users or add hashtags to increase visibility.
Once you're ready to post, click on the 'Post' button to publish your content.
You can also schedule your post for a later time or date
I applied via LinkedIn and was interviewed in Jun 2023. There were 3 interview rounds.
Recruitment Specialist
18
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| ₹3 L/yr - ₹3.7 L/yr |
HR Recruiter
5
salaries
| ₹1.5 L/yr - ₹3 L/yr |
Senior Recruitment Specialist
4
salaries
| ₹1.8 L/yr - ₹3 L/yr |
Business Development Manager
3
salaries
| ₹2.4 L/yr - ₹3.6 L/yr |
HR Executive Recruiter
3
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
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