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Startek

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3.2

based on 7.3k Reviews

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Startek Customer Service Executive Reviews

Updated 28 Jan, 2025
Overall Rating
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3.0/5
based on 395 reviews

Rating distribution

Category Ratings

3.0

Skill development

2.9

Work-life balance

2.7

Company culture

2.7

Job security

2.7

Salary

2.7

Work satisfaction

2.4

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

43% employees reported

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

70% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

156 reviews

2.9
male

Rated by Men

206 reviews

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Top Mentions in Startek Customer Service Executive Reviews

395 reviews found

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What people are saying about Startek

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a pmo lead
5d
PMO Infrastructure Lead (10+ years experience) As a PMO Infrastructure Lead with 10+ years of experience driving project management excellence in infrastructure development. Proven track record of delivering complex projects on time, within budget, and to required quality standards. *Key Strengths:* - Strategic leadership and vision - Expertise in project management methodologies (PMP, Agile) - Strong stakeholder management and communication skills - In-depth knowledge of infrastructure development and industry trends - Successfully managed large-scale infrastructure projects (> $100M) - Led cross-functional teams to deliver projects on time and within budget - Improved project delivery efficiency by 25% through process improvements - Built and maintained strong relationships with stakeholders, including project sponsors, team members, and external partners For any suitable openings, please contact us at +91 8888768466.
Looking for a job change
Immediate joiner as a PmO lead
0%
Service assurance manager
0%
0 participant . expiring in 2w
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Top Startek Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. If you will get a call and customer is very frustrated and then how will yo ... read more
View answers (14)
asked in Customer Service Executive interview
Q2. How will you handle if a customer shouted on you ?
View answers (5)

Get interview-ready with top interview questions

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asked in Customer Service Executive interview
Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of ... read more
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asked in Customer Service Executive interview
Q4. Which is your favorite festival and why? ( speak in Hindi for 2-3 minutes)
View answers (5)
asked in Customer Service Executive interview
Q5. What do you understand by customer service ?
View answers (3)
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People also ask about Startek's Customer Service Executives

Is Startek a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 395 employee reviews, it's clear that most customer service executives have an average experience working at Startek. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek customer service executives rate their salary and benefits at 2.7 out of 5, based on 395 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek for customer service executives, click here .
How is the work culture at Startek for Customer Service Executives?
Work culture at Startek for customer service executives is rated 2.7 out of 5 by 395 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service executives, click here .
How is the job security at Startek for Customer Service Executives?
Based on 395 reviews on AmbitionBox, Startek's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service executives, click here .
Is work from home available to Customer Service Executives at Startek?
According to AmbitionBox, 43% of Startek's customer service executives work from home permanently, 41% work from the office, and 16% follow a hybrid model, based on 47 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Startek for customer service executives, click here.

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Startek Customer Service Executive Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 395 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 58% of employees reported the work...ing days at Startek as Rotational Shift. 51% employees reported the work timings at Startek as Flexible timing. Read more
Startek Customer Service Executive Salary
based on 1k salaries
₹0.8 L/yr - ₹5 L/yr
20% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Startek Customer Service Executive
cab
Office cab/shuttle
15 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
10 total responses
+4 more benefits
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