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Filter reviews by Startek Customer Service Executive Reviews
Overall Rating
based on 418
reviews
What employees say about Startek?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
47% employees reported
Rotational Shift
59% employees reported
Flexible timing
50% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
164 reviews
Rated by Men
221 reviews
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in Startek Customer Service Executive Reviews
418 reviews found
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Customer Service Executive interview
Q1. If you will get a call and customer is very frustrated and then how will yo ... read more
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Customer Service Executive interview
Q2. How will you handle if a customer shouted on you ?
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Customer Service Executive interview
Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of ... read more
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Customer Service Executive interview
Q4. Which is your favorite festival and why? ( speak in Hindi for 2-3 minutes)
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Customer Service Executive interview
Q5. What do you understand by customer service ?
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Startek's Customer Service Executives
Is Startek a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 418 employee reviews, it's clear that most customer service executives have an average experience working at Startek.
Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Startek pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek customer service executives rate their salary and benefits at 2.8 out of 5, based on 418 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Startek for customer service executives,
click here
.
How is the work culture at Startek for Customer Service Executives?
Work culture at Startek for customer service executives is rated 2.7 out of 5 by 418 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service executives,
click here
.
How is the job security at Startek for Customer Service Executives?
Based on 418 reviews on AmbitionBox, Startek's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service executives,
click here
.
Is work from home available to Customer Service Executives at Startek?
According to AmbitionBox, 47% of Startek's customer service executives work from home permanently, 35% work from the office, and 18% follow a hybrid model, based on 64 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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22%
less
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
15 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
10 total
responses
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