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Startek

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3.1

based on 7.7k Reviews

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Startek Customer Service Associate Reviews

Updated 8 Mar, 2025
Overall Rating
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2.8/5
based on 117 reviews

Rating distribution

Category Ratings

2.8

Skill development

2.6

Salary

2.6

Work-life balance

2.5

Company culture

2.5

Work satisfaction

2.4

Job security

2.3

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

42% employees reported

Rotational Shift

Rotational Shift

71% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

79% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

39 reviews

2.5
male

Rated by Men

69 reviews

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Top Mentions in Startek Customer Service Associate Reviews

117 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Startek's Customer Service Associates

Is Startek a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 117 employee reviews, it's clear that most customer service associates have a below average experience working at Startek. Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about career growth on AmbitionBox.
Does Startek pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek customer service associates rate their salary and benefits at 2.6 out of 5, based on 117 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service associates salaries here and to read reviews specifically about salary and benefits at Startek for customer service associates, click here .
How is the work culture at Startek for Customer Service Associates?
Work culture at Startek for customer service associates is rated 2.5 out of 5 by 117 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service associates, click here .
How is the job security at Startek for Customer Service Associates?
Based on 117 reviews on AmbitionBox, Startek's customer service associates rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service associates, click here .
Is work from home available to Customer Service Associates at Startek?
According to AmbitionBox, 42% of Startek's customer service associates work from home permanently, 34% work from the office, and 24% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Startek Customer Service Associate Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 117 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 71% of employees reported the work...ing days at Startek as Rotational Shift. 57% employees reported the work timings at Startek as Flexible timing. Read more
Startek Customer Service Associate Salary
based on 319 salaries
₹1 L/yr - ₹4.2 L/yr
16% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Startek Customer Service Associate
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
2 total responses
View All
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