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Startek Customer Service Associate Reviews

based on 110 reviews
Updated 14 Nov, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.9

Skill development

2.7

Salary & Benefits

2.7

Work-Life balance

2.7

Work Satisfaction

2.6

Company culture

2.6

Job Security

2.4

Promotions/Appraisal

Top Mentions in Startek Customer Service Associate Reviews

110 reviews found

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People also ask about Startek's Customer Service Associates

Is Startek a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 110 employee reviews, it's clear that most customer service associates have a below average experience working at Startek. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek customer service associates rate their salary and benefits at 2.7 out of 5, based on 110 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service associates salaries here and to read reviews specifically about salary and benefits at Startek for customer service associates, click here.
How is the work culture at Startek for Customer Service Associates?
Work culture at Startek for customer service associates is rated 2.6 out of 5 by 110 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service associates, click here.
How is the job security at Startek for Customer Service Associates?
Based on 110 reviews on AmbitionBox, Startek's customer service associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service associates, click here.

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Gender Based Ratings for Startek Customer Service Associate

based on 102 reviews
3.4
Rated by 38 Women

Rated 3.3 for Skill Development and 3.0 for Work Satisfaction

women
2.6
Rated by 64 Men

Rated 2.6 for Skill Development and 2.5 for Work-Life Balance

men

Working Days for Startek Customer Service Associate

based on 110 reviews
Rotational Shift
72%
Monday to Friday
9%
Monday to Saturday
8%
Alternate Saturday off
7%
Other
4%

Work Timings for Startek Customer Service Associate

based on 110 reviews
Flexible timing
Strict (9am - 6pm)
Strict (3pm - 12.30pm)
59%
7%
3%
31% employees reported other strict timings

Shift Timings for Startek Customer Service Associate

based on 110 reviews
Day shift
Night shift
80%
20%

Business Travel for Startek Customer Service Associate

based on 110 reviews
No travel
78%
Within city
19%
Within country
2%
International travel
1%
Startek Customer Service Associate Salary
based on 320 salaries
₹1 L/yr - ₹4.5 L/yr
18% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
2 total responses
View All
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