Startek is rated
2.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Startek Customer Service Associate Reviews
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110 reviews found
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Popular
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2024
Likes
Nothing
Dislikes
There are so many politics drama and also the behaviour of assistant manager Pritha and team leader Titisha these two are worst in this company due to these two worst lady I got terminated from the company.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Best of My Knowledge
Dislikes
Nothing but there should be some changes required, if anyone who have to quit the job at the point of any emergency they should have to co-operate but they don't do. They marked him abscond and apply charges as recovery amount.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
No likes
Dislikes
Salary structure is not good
Work Details
Work policy:
Some associates are working from home and some associates are working from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
They appreciate the telent
Dislikes
Too much issue in promotion
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Good Environment, Great Place to Work
Dislikes
Quite Rude Management's
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Lucknow
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Aug 2024
Likes
Good teammates
Dislikes
Muslim monopoly are in the office
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2024
Likes
Environment is so good.
Dislikes
Salary is very low.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Customer Service Associate in
Navi Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jun 2024
Likes
Nothing
Dislikes
I had worked in Startek(Aegis Global Limited) from 27/12/2022 till 21/11/2023 and in this period of time I was never absent or not even I had taken any unplanned leave but the company deliberately terminated me on 21/11/2023 mentioning that I was rude with the customer but I wasn't rude (since I was not achieving the sales targetso my termination was pre-planned by our cunning, pathetic client (Janaki Sharma) and regarding the sales part when I had joined the organisation the HR never informed me but on floor I was forced to achieve the sales target by my hopeless,helpless, unprofessional seniors including my TL and the disaster part of my life was when I got terminated my 6 CL(Casual Leave) was not encashed and my 12 PL (Paid Leave) was also not encashed therefore I didn't received my full FNF amount (I only received the 21 days salary of November 2023) I contacted the HR his name is Mayur Patil and he is one of the most unprofessional, arrogant and pathetic person who didn't responded to my emails,SMS, what's app conversation and also he is so disgusting person that he didn't responded to my calls and my TL(Nagraj Lakharaju) was not paying attention to my issues and he was playing the ignoring game.
I felt very bad and helpless and isad part was in the month of December 2023 I contacted the ER for the offer letter and she told me to come to the office and collect it so when I visited the office the security guard made me to sit at the couch and he was not allowing me to get in the cabin of HR/ER also I wanted to go to the toilet but the security guard was not allowing me.Very poor and bad company to work so it's my humble request to all to not work in Startek (Aegis Global Limited) and this is my honest review to all,I had faced so much of humiliation there and before termination of mine my TL had raised CAP(Corrective Action Plan) similar to PIP without informing me .
Very poor and pathetic organization...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Infrastructure is very bad, unhygienic washrooms, dirty stairs, dirty cafeteria, HRs lie about the policies and working days to get people hired
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Sep 2023
Likes
Salary on time
Dislikes
Shift timings
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Jun 2023
Likes
Nothing
Not a single thing
Dislikes
Management
Drop facilities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Not much to like about
Dislikes
Management is worst
Customer Service Associate (working remotely)
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Aug 2024
Likes
Startek gives chances tp fresher and fresher can learn and develop skills.
Dislikes
No proper salary. no over time amount. First they say that ot amount will be provided but everytime denies or makes excuses like technical issue and all.
No appraisal and no promotion based upon the performances and skills.
You can be promoted if you have a very personal and good relation with your supervisor.
Salary is very less as per the work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2023
Likes
Wrost
Dislikes
Why there are no option for Rating 0
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Apr 2023
Likes
process.. knowledge only.. which I can think help somewhere in future if I directly work with that client level.
Dislikes
This is a very smart politics playing company.. I left this organization last month on the edge of 9 months.
This organization double cut your PF . One from the employer side and again From Startek side.
This company gives promotions majorly to female candidates.
The hiring techniques is having faults. Also improper salary slab withdouble PF deduction which they will not inform you.
This company will take money from you on deewali and bring decorations items.. but do not provides any gifts to employees ....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2022
Likes
Work culture is good and
Dislikes
TL, SME and AM could talk in a good way instead of being Rude to employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Nov 2020
Likes
Rubbish commentary in itself... TL are helpless all they care abt ACHT no proper timing.... Longer working hours slow ACHT.... And also they don't give money if u leave
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Food & Beverage Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Mar 2022
Likes
Work environment is good and even supportive team. On time perks and also promotion as per your performance.
Dislikes
No weekends off. 24*7 shifts which can be changed anytime.
Work Details
Amazing. Learning each day and also enhancing my abilities with respect to communication with different types of people around the country.
People also ask about Startek's Customer Service Associates
Is Startek a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 110 employee reviews, it's clear that most customer service associates have a below average experience working at Startek. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek customer service associates rate their salary and benefits at 2.7 out of 5, based on 110 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service associates salaries here and to read reviews specifically about salary and benefits at Startek for customer service associates, click here.
How is the work culture at Startek for Customer Service Associates?
Work culture at Startek for customer service associates is rated 2.6 out of 5 by 110 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service associates, click here.
How is the job security at Startek for Customer Service Associates?
Based on 110 reviews on AmbitionBox, Startek's customer service associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service associates, click here.
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