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Startek Customer Service Associate Reviews

Updated 5 Mar, 2025
Overall Rating
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2.9/5
based on 117 reviews

Rating distribution

Category Ratings

2.9

Skill development

2.7

Salary

2.7

Work-life balance

2.6

Company culture

2.6

Work satisfaction

2.5

Job security

2.4

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What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

46% employees reported

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

79% employees reported

Gender based rating

3.2
female

Rated by Women

39 reviews

2.6
male

Rated by Men

69 reviews

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Top Mentions in Startek Customer Service Associate Reviews
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117 reviews found

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Read Startek Customer Service Associate Reviews based on locations

2.9
 Kolkata

 (27)

2.7
 Bhopal

 (11)

2.1
 Lucknow

 (9)

2.9
 Gurgaon / Gurugram

 (9)

2.2
 Bangalore / Bengaluru

 (4)

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People also ask about Startek's Customer Service Associates

Is Startek a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 117 employee reviews, it's clear that most customer service associates have a below average experience working at Startek. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about career growth on AmbitionBox.
Does Startek pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek customer service associates rate their salary and benefits at 2.7 out of 5, based on 117 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service associates salaries here and to read reviews specifically about salary and benefits at Startek for customer service associates, click here .
How is the work culture at Startek for Customer Service Associates?
Work culture at Startek for customer service associates is rated 2.6 out of 5 by 117 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service associates, click here .
How is the job security at Startek for Customer Service Associates?
Based on 117 reviews on AmbitionBox, Startek's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service associates, click here .
Is work from home available to Customer Service Associates at Startek?
According to AmbitionBox, 46% of Startek's customer service associates work from home permanently, 27% work from the office, and 27% follow a hybrid model, based on 11 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Startek Customer Service Associate Salary
based on 311 salaries
₹1 L/yr - ₹4.2 L/yr
19% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
2 total responses
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