Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Startek

Compare

3.1

based on 7.8k Reviews

Filter reviews by

Startek Customer Service Associate Gurgaon / Gurugram Reviews

Updated 15 Jan, 2025

Overall Rating

2.9/5

based on 9 reviews

Rating distribution

0 (0%)

2 (22.2%)

3 (33.3%)

2 (22.2%)

Category Ratings

3.7

Skill development

3.3

Work-life balance

3.1

Job security

2.8

Company culture

2.7

Promotions

2.7

Work satisfaction

2.4

Salary

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

83% employees reported

Flexible timing

57% employees reported

No travel

83% employees reported

View more detailed insights

Jobseekers also viewed

Teleperformance Reviews

3.9

• 30.7k reviews

Concentrix Corporation Reviews

3.7

• 27.2k reviews

iEnergizer Reviews

4.6

• 23.3k reviews

LTIMindtree Reviews

3.7

• 21.7k reviews

HDB Financial Services Reviews

3.9

• 20.9k reviews

WNS Reviews

3.4

• 12.4k reviews

Conneqt Business Solutions Reviews

3.6

• 9k reviews

Hexaware Technologies Reviews

3.5

• 6.2k reviews

KPMG India Reviews

3.5

• 5.7k reviews

Oracle Reviews

3.7

• 5.4k reviews

HSBC Group Reviews

3.9

• 4.9k reviews

Standard Chartered Reviews

3.6

• 4.8k reviews

Firstsource Solutions Reviews

3.6

• 4.7k reviews

Bosch Reviews

4.2

• 4k reviews

EY Global Delivery Services ( EY GDS) Reviews

3.6

• 3.6k reviews

Cogent E Services Reviews

3.3

• 3k reviews

Johnson Controls Reviews

3.5

• 3k reviews

HARMAN Reviews

3.7

• 2.8k reviews

Capita Reviews

3.6

• 2.4k reviews

Gallagher Reviews

3.7

• 2k reviews

9 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Good management and good work culture

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is not getting increase even if you work from years. No monthly rating and all

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Jun 2023

Likes

Managers are supportive

Skill development - Good
Job security - Good

Dislikes

Infrastructure is very bad, unhygienic washrooms, dirty stairs, dirty cafeteria, HRs lie about the policies and working days to get people hired

Salary - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Apr 2023

Likes

process.. knowledge only.. which I can think help somewhere in future if I directly work with that client level.

Dislikes

This is a very smart politics playing company.. I left this organization last month on the edge of 9 months. This organization double cut your PF . One from the employer side and again From Startek side. This company gives promotions majorly to female candidates. The hiring techniques is having faults. Also improper salary slab withdouble PF deduction which they will not inform you. This company will take money from you on deewali and bring decorations items.. but do not provides any gifts to employees ....Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Lending Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Aug 2023

Likes

Nothing nothing nothing nothing nothing

Dislikes

Everything everything everything everything everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Apr 2018

Likes

Everything

Dislikes

Everything

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Hectic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Mobility Collection Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Jul 2021

Likes

Good for start up

Job security - Excellent
Company culture - Good

Dislikes

Slow growth process

Salary - Poor
Promotions - Poor
Work satisfaction - Bad

Work Details

Well, According to me in this platform we learn how to handle pressure so I can say it was good.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2018

Likes

Good

Skill development - Good
Company culture - Good

Dislikes

Average

Salary - Poor
Work satisfaction - Poor

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Service Associate in Gurgaon / Gurugram

Airtel QRC Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Sep 2019

Likes

Work Environment was Good

Dislikes

Low salary according to work load

Promotions - Bad

Work Details

Customer care Executive

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Not provided anything in my 2 years with Aegis BPO

Discover interview dos and don'ts from real experiences

Customer Service Associate in Gurgaon / Gurugram

Customer service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2020

Likes

Nothing

Dislikes

Working culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Service associate

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Startek?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Startek Customer Service Associate Reviews by Locations

Startek Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 83% of employees reported the workin...Read more