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Startek Customer Service Executive Gurgaon / Gurugram Reviews

Updated 11 Feb, 2025
Overall Rating
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3.3/5
based on 34 reviews

Rating distribution

Category Ratings

3.6

Job security

3.6

Skill development

3.5

Work-life balance

3.5

Work satisfaction

3.1

Company culture

3.0

Salary

3.0

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

42% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

40% employees reported

No travel

No travel

82% employees reported

Gender based rating

2.2
female

Rated by Women

10 reviews

3.6
male

Rated by Men

23 reviews

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Top Mentions in Startek Customer Service Executive Gurgaon / Gurugram Reviews
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34 reviews found

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Top Startek Customer Service Executive Interview Questions

Q1. If you will get a call and customer is very frustrated and then how will yo ... read more
Q2. How will you handle if a customer shouted on you ?

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Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of ... read more
Q4. Which is your favorite festival and why? ( speak in Hindi for 2-3 minutes)
Q5. What do you understand by customer service ?

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Read Startek Reviews based on similar designations

3.9
 Customer Care Executive

 (43)

3.3
 Team Lead

 (31)

3.4
 Customer Support Executive

 (17)

3.0
 Senior Customer Service Executive

 (16)

2.9
 Customer Service Associate

 (9)

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People also ask about Startek, Gurgaon / Gurugram Customer Service Executives

Is Startek, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 34 employee reviews, it's clear that most customer service executives have an average experience working at Startek, Gurgaon / Gurugram. Job security holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 3.0. Read reviews about salary on AmbitionBox.
Does Startek, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek, Gurgaon / Gurugram customer service executives rate their salary and benefits at 3.0 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Startek, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Gurgaon / Gurugram for customer service executives, click here .
How is the work culture at Startek, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Startek, Gurgaon / Gurugram for customer service executives is rated 3.1 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Startek, Gurgaon / Gurugram for Customer Service Executives?
Based on 34 reviews on AmbitionBox, Startek, Gurgaon / Gurugram's customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Gurgaon / Gurugram.

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Startek Customer Service Executive Salaries in Gurgaon / Gurugram
based on 60 salaries
₹1.2 L/yr - ₹4.2 L/yr
24% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
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