Startek Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 32 reviews
Updated 4 Dec, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
3.2
Work-Life balance
3.2
Skill development
3.1
Work Satisfaction
3.1
Company culture
3.0
Job Security
2.7
Salary & Benefits
2.6
Promotions/Appraisal
Startek is rated
2.9 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.9 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Service Executive Gurgaon / Gurugram Reviews
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32 reviews found
Sort by:
Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Production Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing
Dislikes
Many things issue in this company
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2024
Likes
I have learnt lot from this organisation i got experience how to handle customer queries and interact with new people's
Dislikes
Nothing
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Other Hospital Staff Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Apr 2024
Likes
Wrost company ever you can easily shortlisted for this company because there is no any management part nothing bakwaas ghatiya
Dislikes
Sb bkwas salary km dere h and baat krne ki tamij nhi h kisi bhi ofc ne staff ki advisor se TL,SME,MANAGER AUR SV KUCH BKWASS
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Top Startek Customer Service Executive Interview Questions
Just join as a fresher to gain experience nothing else. Don't thing about any benefit there.
Dislikes
Work culture. No appraisal. Faltu management. No permanent growth they will promote you temporary basis coz they don't have to pay extra perks and as per there convience they will do your demotion and will send back to calls.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Nov 2023
Likes
I like Colleges
Dislikes
Hr team is not working as they need to work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2023
Likes
I was working in Airtel retention and that was 5 days working process, so that was the best thing
Dislikes
Nothing as such which is worth mentioning
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2023
Likes
Yes best company in startek good management this organization and timely provided salary
Dislikes
There salary very lower provided
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2023
Likes
Birthday party and other programs
Dislikes
No better compensation, no proper atmosphere, facilities and others are not much there.
LIKES TIME . time to time salary . company culture etc.
Dislikes
No .. dislike .. this is best company aegis ..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Survey Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Sep 2022
Likes
They provide shuttle
Dislikes
Little bit ambiance of my process wasn't good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
calling Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Sep 2018
Likes
shifte timing
Dislikes
less chances for growth
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2023
Likes
you are learn from here for best lesson of the life , a best communication make perfect life
Dislikes
salary growth slow
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Nexa IB Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jan 2022
Likes
It is secure place for women. I also like my work less pressure ,i don't like company policy ,There is no intraction after hiring , Its beings two year HR never call us to get the feedback once i got the call for same. but timely we recieve such like for feedback.
Dislikes
Teammates are superb. Job security is also high for womens. Salary or appraisal is zero even you are working on good note. learning also good ,enviorment also nice, Work-life balance is also good . Politics is on high peak.
Work Details
i am working here as senior executive .
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jul 2022
Likes
My experience here was very bad.... the staff is not supportive at all. They just want the people to be slave and keep calling all the day... they do not even let the employees take their lunch if the sale is not done. Very much pressure.
If you have any better opportunity then please ignore Aegis Startek.
Dislikes
Very much pressure
Staff not supportive at all
Nothing to learn.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 May 2022
Likes
Most pathetic company to work with there is no annual appraisal. Company fired me as I had a head injury. They even denied to validate my pf account and i couldn't withdraw it
Dislikes
Everything i just hate the company
Work Details
Pathetic
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2021
Likes
I work in aegis from last 1 year it's is great platform better work environment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2021
Likes
Such a good company for new commer , And staff is also good
Very cooperative . So my overall experience in aegis was good😊
Dislikes
Actually i like everything in aegis
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Customer Support Service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Mar 2022
Likes
Best company all facility provide me and nice policy
Dislikes
Good 👍
Work Details
Best
Work timings: Flexible Timings
Customer Service Executive in
Gurgaon / Gurugram
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2020
Likes
Nothing to like about,pathetic organization and pathetic management.
Dislikes
I would request no one should join this organization, they do not think about employee,just they want robots, they will throw you out anytime by any means to save the cost, this company does not pay you for process ramdown rather in the time of COVID they play a game by transferring you to naxalites area without any means of transport or acvomodation and if you fail within a day they will terminate,they just play games with employees...Read More
Work Details
Only answer,do not join,if you are fresher go for some internship rather joining this pathetic organization with criminal minded HRs.
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Gurgaon / Gurugram
Executives Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
its a good place for work good environment.
Work Details
there is a good trainer and team leader.i learnt everything some extra
People also ask about Startek, Gurgaon / Gurugram Customer Service Executives
Is Startek, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 32 employee reviews, it's clear that most customer service executives have a below average experience working at Startek, Gurgaon / Gurugram. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Startek, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek, Gurgaon / Gurugram customer service executives rate their salary and benefits at 2.7 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Startek, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Startek, Gurgaon / Gurugram for customer service executives is rated 3.1 out of 5 by 32 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Startek, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Startek, Gurgaon / Gurugram for Customer Service Executives?
Based on 32 reviews on AmbitionBox, Startek, Gurgaon / Gurugram's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Startek, Gurgaon / Gurugram for customer service executives, click here.
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