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Startek Customer Service Executive Gurgaon / Gurugram Reviews

based on 32 reviews
Updated 4 Dec, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

3.2

Work-Life balance

3.2

Skill development

3.1

Work Satisfaction

3.1

Company culture

3.0

Job Security

2.7

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Startek Customer Service Executive Gurgaon / Gurugram Reviews

32 reviews found

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Top Startek Customer Service Executive Interview Questions

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Q1. If you will get a call and customer is very frustrated ... read more
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Q2. How will you handle if a customer shouted on you ?
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Q3. do you have a laptop or desktop with Windows 10 and abo ... read more
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Q4. Which is your favorite festival and why? ( speak in Hin ... read more
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Q5. What do you understand by customer service ?
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People also ask about Startek, Gurgaon / Gurugram Customer Service Executives

Is Startek, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 32 employee reviews, it's clear that most customer service executives have a below average experience working at Startek, Gurgaon / Gurugram. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Startek, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek, Gurgaon / Gurugram customer service executives rate their salary and benefits at 2.7 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Startek, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Startek, Gurgaon / Gurugram for customer service executives is rated 3.1 out of 5 by 32 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Startek, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Startek, Gurgaon / Gurugram for Customer Service Executives?
Based on 32 reviews on AmbitionBox, Startek, Gurgaon / Gurugram's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Startek, Gurgaon / Gurugram for customer service executives, click here.

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Gender Based Ratings for Startek Customer Service Executive Gurgaon / Gurugram

based on 31 reviews
2.2
Rated by 10 Women

Rated 2.5 for Skill Development and 2.5 for Work-Life Balance

women
3.2
Rated by 21 Men

Rated 3.6 for Company Culture and 3.6 for Work-Life Balance

men

Working Days for Startek Customer Service Executive Gurgaon / Gurugram

based on 32 reviews
Monday to Saturday
39%
Rotational Shift
22%
Other
22%
Monday to Friday
17%

Work Timings for Startek Customer Service Executive Gurgaon / Gurugram

based on 32 reviews
Strict (9am - 6pm)
Flexible timing
Strict (9.30am - 6.30pm)
37%
36%
11%
16% employees reported other strict timings

Shift Timings for Startek Customer Service Executive Gurgaon / Gurugram

based on 32 reviews
Day shift
Night shift
92%
8%

Business Travel for Startek Customer Service Executive Gurgaon / Gurugram

based on 32 reviews
No travel
81%
Within city
19%
Startek Customer Service Executive Salaries in Gurgaon / Gurugram
based on 62 salaries
₹1.2 L/yr - ₹5 L/yr
23% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
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