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based on 7.6k Reviews

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Startek Customer Support Executive Gurgaon / Gurugram Reviews

Updated 30 Jan, 2025

Overall Rating

3.4/5

based on 17 reviews

Rating distribution

5

6 (35.3%)

4

4 (23.5%)

3

1 (5.9%)

2

1 (5.9%)

1

5 (29.4%)

Category Ratings

3.6

Skill development

3.5

Company culture

3.5

Salary

3.5

Work-life balance

3.2

Job security

3.2

Promotions

3.0

Work satisfaction

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Strict (9am - 6pm)

41% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.2

Rated by Women

4 reviews

4.2

Rated by Men

13 reviews

Startek is rated 3.4 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Startek is rated 3.4 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Startek Customer Support Executive Gurgaon / Gurugram Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

HR Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jan 2025

Likes

No

Dislikes

Politics in office only reference work

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Tide Business Finance Platform

Thrive at work, live fully - experience balance like never before!

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2025

Likes

Experience was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

TL Behaviour

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2024

Likes

I was very nice working Airtel collection

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I can't dislike

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Top Startek Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. How would you assist a customer who is facing a problem?

View answer (1)

asked in Customer Support Executive interview

Q2. What mean by customer support?

View answer (1)

asked in Customer Support Executive interview

Q3. Introduction; What is customer support.

View answer (1)

asked in Customer Support Executive interview

Q4. What is Customer service

View answer (1)

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Aug 2024

Likes

Timing is good there

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Management is bad there

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Retail & B2C Sales Department

1.0

posted on 10 Apr 2024

Overall Rating

Bad

Read Startek Reviews based on similar designations

3.9

Customer Care Executive

(43)

3.3

Customer Service Executive

(34)

3.3

Team Lead

(31)

3.0

Senior Customer Service Executive

(16)

2.9

Customer Service Associate

(9)

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2023

Likes

I like because that company is not far from me ....

Salary - Good
Work-life balance - Good

Dislikes

Dislike reason is this company not allowed to take leave on festival

Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2023

Likes

Team leader are good

Salary - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

manager not good

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

4.0

posted on 06 Jan 2024

Overall Rating

Good

Discover interview dos and don'ts from real experiences

Customer Support Executive in Gurgaon / Gurugram

Contractual

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Mar 2023

Likes

Basic salary on time

Dislikes

Bad work life balance, No job Security Very Poor management.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Gurgaon / Gurugram

Cutomer executive Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

Very good company

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Management very bad

Work satisfaction - Bad

Work Details

Work timings: Flexible Timings

Customer Support Executive in Gurgaon / Gurugram

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Jan 2022

Likes

Job security is 100 % and company polices not so good work culture is fine

Job security - Excellent

Dislikes

There is a lot of politics

Promotions - Poor
Work satisfaction - Poor

Work Details

The job is quite interesting..

Work timings: Strict Timings

Customer Support Executive in Gurgaon / Gurugram

MO Collection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2022

Likes

Senior employees harassment all junier employees and Inselete all senior for physically Challenged person and senior violence all rights of person with Disabilities employees

Dislikes

Violation of my person with disabilities right all company senior authority

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Collection Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Oct 2020

Likes

iam akhil prasad job intrested i am good experience with collection department

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

yes

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Gurgaon / Gurugram

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 May 2022

Likes

I joined there as a fresher and it was extremely good experience and good infrastructure very supportive manager but from growth prospective not good enough so I switch from there.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

timing.

Work Details

Good.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2022

Likes

Almost

Dislikes

I was not given the pRiority deserved

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Best

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Executive in Gurgaon / Gurugram

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Apr 2019

Likes

Training

Dislikes

career groth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Jan 2024

Overall Rating

Excellent

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 40% of employees reported the worki...ng days at Startek as Monday to Saturday. 62% employees reported the work timings at Startek as Strict timing. Read more

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Startek Customer Support Executive Gurgaon / Gurugram Reviews

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Startek Customer Support Executive Salaries in Gurgaon / Gurugram

based on 54 salaries

₹1.1 L/yr - ₹4.2 L/yr

17% less than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Startek Customer Support Executive Gurgaon / Gurugram

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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