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Startek Senior Customer Service Executive Gurgaon / Gurugram Reviews

based on 15 reviews
Updated 15 Feb, 2023

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.5

Work-Life balance

3.3

Skill development

3.3

Promotions/Appraisal

3.1

Work Satisfaction

2.9

Salary & Benefits

2.7

Company culture

Top Mentions in Startek Senior Customer Service Executive Gurgaon / Gurugram Reviews

15 reviews found

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Top Startek Senior Customer Service Executive Interview Questions

Q1. if customer start abusing you. How will you handle him?
View answers (2)
Q2. How will you handle an angry customer?
View answers (2)
Q3. What is Business processing outsourcing?
View answers (2)
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People also ask about Startek, Gurgaon / Gurugram Senior Customer Service Executives

Is Startek, Gurgaon / Gurugram a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 15 employee reviews, it's clear that most senior customer service executives have an average experience working at Startek, Gurgaon / Gurugram. Job Security holds the highest rating at 3.7, while company culture is rated the lowest amongst all factors at 2.7. Read reviews about job security and company culture on AmbitionBox.
Does Startek, Gurgaon / Gurugram pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Startek, Gurgaon / Gurugram senior customer service executives rate their salary and benefits at 2.9 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Gurgaon / Gurugram's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Gurgaon / Gurugram for senior customer service executives, click here.
How is the work culture at Startek, Gurgaon / Gurugram for Senior Customer Service Executives?
Work culture at Startek, Gurgaon / Gurugram for senior customer service executives is rated 2.7 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Gurgaon / Gurugram for senior customer service executives, click here.
How is the job security at Startek, Gurgaon / Gurugram for Senior Customer Service Executives?
Based on 15 reviews on AmbitionBox, Startek, Gurgaon / Gurugram's senior customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Startek, Gurgaon / Gurugram for senior customer service executives, click here.

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Gender Based Ratings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 14 reviews
2.9
Rated by 6 Women

Rated 3.8 for Job Security and 3.6 for Work-Life Balance

women
3.3
Rated by 8 Men

Rated 3.4 for Work-Life Balance and 3.3 for Job Security

men

Working Days for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Rotational Shift
46%
Monday to Friday
27%
Monday to Saturday
9%
Alternate Saturday off
9%
Other
9%

Work Timings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
50%
20%
20%
10% employees reported other strict timings

Shift Timings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Day shift
100%

Business Travel for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
No travel
66%
Within country
17%
Within city
17%
23% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
+1 more benefit
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