Startek Senior Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 15 reviews
Updated 15 Feb, 2023
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job Security
3.5
Work-Life balance
3.3
Skill development
3.3
Promotions/Appraisal
3.1
Work Satisfaction
2.9
Salary & Benefits
2.7
Company culture
Startek is rated
3.0 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
3.0 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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15 reviews found
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Popular
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jan 2023
Likes
Working with the startek
Dislikes
I had a very bad experience with working with sartek
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Dec 2022
Likes
Good working culture
Dislikes
Sometimes salary get delay salary cycles is between 7th -10th day of month
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Feb 2023
Likes
Providing job opportunity.
Dislikes
Management. Work environment
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top Startek Senior Customer Service Executive Interview Questions
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2019
Likes
Upper management its just zero.
Dislikes
The job insecurity
Work Details
Work timings: Strict Timings
Senior Customer Service Executive in
Gurgaon / Gurugram
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Aegis has multiple process and every process has there own operational rules. All I can say that my Process was very chilled out. The working ambience was really good.
Dislikes
The company management is hopeless. The are never on sync.
E.g if one has has concern related to HR, the HR team will give you tears in return for addressing the concern in another few months.
The company never cares about the existing employees so once you are an ex employee then you have to mark thousands of mails to the entire hierarchy to settle out one's FNF/ or any documents.
The company has nk increment process no matter how old one's tenurity is. The are never transparent about their incentive policies (as if, if one's get to know the exact policies the company will go bankrupt) etc........Read More
Work Details
My work experience was good in my process
Work timings: Flexible Timings
Senior Customer Service Executive in
Gurgaon / Gurugram
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2021
Likes
Atmosphere
Dislikes
Nothing every thing is fine
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Msil nexa Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2019
Likes
Healthy environment, you have lots of time do fun
Dislikes
Nothing
Work Details
Registered complain of maruti suzuki customer
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Senior Customer Service Executive in
Gurgaon / Gurugram
Senior executive Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2019
Likes
My experience to work with aegis it was good overall. They have provided me leaves whenever it's possible. They do corporate with the candidates. Staff was nice to me.
Dislikes
Salary structure was low and no chance for promotion.
Work Details
My work overall good there. They were corporate either in leaves or late coming to office. And people were friendly, staff was nice.
People also ask about Startek, Gurgaon / Gurugram Senior Customer Service Executives
Is Startek, Gurgaon / Gurugram a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 15 employee reviews, it's clear that most senior customer service executives have an average experience working at Startek, Gurgaon / Gurugram. Job Security holds the highest rating at 3.7, while company culture is rated the lowest amongst all factors at 2.7. Read reviews about job security and company culture on AmbitionBox.
Does Startek, Gurgaon / Gurugram pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Startek, Gurgaon / Gurugram senior customer service executives rate their salary and benefits at 2.9 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Gurgaon / Gurugram's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Gurgaon / Gurugram for senior customer service executives, click here.
How is the work culture at Startek, Gurgaon / Gurugram for Senior Customer Service Executives?
Work culture at Startek, Gurgaon / Gurugram for senior customer service executives is rated 2.7 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Gurgaon / Gurugram for senior customer service executives, click here.
How is the job security at Startek, Gurgaon / Gurugram for Senior Customer Service Executives?
Based on 15 reviews on AmbitionBox, Startek, Gurgaon / Gurugram's senior customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Startek, Gurgaon / Gurugram for senior customer service executives, click here.
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