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Startek

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based on 7.6k Reviews

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Startek Customer Support Executive Hyderabad / Secunderabad Reviews

Updated 7 Feb, 2025

Overall Rating

3.2/5

based on 19 reviews

Rating distribution

5

6 (31.6%)

4

1 (5.3%)

3

5 (26.3%)

2

1 (5.3%)

1

6 (31.6%)

Category Ratings

3.1

Company culture

3.0

Job security

2.9

Skill development

2.6

Salary

2.6

Work-life balance

2.4

Promotions

2.3

Work satisfaction

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

53% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

9 reviews

3.3

Rated by Men

9 reviews

Startek is rated 3.2 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Startek is rated 3.2 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2025

Likes

There is no positive about the company

Dislikes

startek company was worst fraud company manipulate to the customers and employers so better to don't choose these company,company runs with politics through the employers.salary was shot,HR were never support and teamleder also ,so better to choose other.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Tide Business Finance Platform

Thrive at work, live fully - experience balance like never before!

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 07 Feb 2025

Likes

Nothing there to like

Dislikes

There is no recognition for work no promotions no salary hikes nothing ,ofc environment avg cafeteria worest it's lyk mini baddi shop

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

Good behaviour and supportive

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Over all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Startek Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. How would you assist a customer who is facing a problem?

View answer (1)

asked in Customer Support Executive interview

Q2. What mean by customer support?

View answer (1)

asked in Customer Support Executive interview

Q3. Introduction; What is customer support.

View answer (1)

asked in Customer Support Executive interview

Q4. What is Customer service

View answer (1)

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Sep 2022

Likes

Nothing

Dislikes

While joing company told its a permanent work form home job after 5 months team leader says that to give resignation due to process is getting closed so give resignation and leave the company. No job security.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Women @ Work is now live!

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Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Jun 2022

Likes

HR is too good that she arranges a google meet to meet-up her WFH people as well as WFO people

Skill development - Good
Promotions - Good

Dislikes

Process Zomato is so tuff and frustrating, also a OT money receiving issue arrives everytime otherwise good place to work

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Startek Reviews based on similar designations

3.2

Customer Care Executive

(34)

3.7

Customer Service Executive

(16)

4.5

Team Lead

(8)

Customer Support Executive in Hyderabad / Secunderabad

Intern

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Oct 2024

Likes

Company And Cantine

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Timing Is Not Good

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 22 Feb 2024

Overall Rating

Excellent

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Support Executive in Hyderabad / Secunderabad

Finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Jul 2022

Likes

I am feeling good working with this company.

Dislikes

They are doing appointing people for QA whom did not deserving.unhappy with TL encourage people & bringing partiality.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Going consistently but expected would grow in future

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Hyderabad / Secunderabad

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2022

Likes

Worst place to work

Dislikes

Extended login hours. Inhuman behavior of thr mamagers

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Hyderabad / Secunderabad

Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2022

Likes

Nothing

Dislikes

Workculture is terrible

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It was not at all good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Administration Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 19 Aug 2021

Likes

There is no job security. Teamleader and colleagues are supportive; salary is less as per work and no night shift allowance

Dislikes

Everything is fine but job security very less

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Jan 2022

Likes

Doesn't follows company policies

Dislikes

Overall experience was not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Hyderabad / Secunderabad

Customer support executive Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 May 2020

Likes

Friendly nature I'm working in Aegis Bpo Hyderabad, at BSNL process my manager and Teamleader(Taraka prabhu) is very good.They treating as Family members

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No Benefits and No job security.

Salary - Poor
Job security - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

Good work environment and culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Tem leaders politics

Work Details

Good

Work timings: Flexible Timings

Customer Support Executive in Hyderabad / Secunderabad

Customer care support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 17 Sep 2018

Likes

Training

Dislikes

TLs partiality...wth employees....and Am behavior.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

BPO Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 27 May 2018

Likes

I like company policies and regulations

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Salary

Salary - Bad
Work-life balance - Poor

Work Details

Exiting

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Mar 2018

Likes

Work environment is good

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

Salary

Salary - Poor
Work satisfaction - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Cce Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jul 2019

Likes

Na

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Hyderabad / Secunderabad

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Apr 2019

Likes

It is just a base for building a carrier

Job security - Excellent

Dislikes

Very good platform

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 100% of employees reported the work...ing days at Startek as Rotational Shift. 53% employees reported the work timings at Startek as Flexible timing. Read more

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Startek Customer Support Executive Hyderabad / Secunderabad Reviews

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Startek Customer Support Executive Salaries in Hyderabad / Secunderabad

based on 72 salaries

₹0.8 L/yr - ₹3.6 L/yr

12% less than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Startek Customer Support Executive Hyderabad / Secunderabad

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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