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Startek

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3.1

based on 7.5k Reviews

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Startek Customer Care Executive Hyderabad / Secunderabad Reviews

Updated 30 Nov, 2024

Overall Rating

3.2/5

based on 34 reviews

Rating distribution

12 (35.3%)

11 (32.4%)

8 (23.5%)

1 (2.9%)

2 (5.9%)

Category Ratings

3.6

Company culture

3.1

Work-life balance

2.7

Job security

2.4

Salary

2.4

Skill development

2.4

Work satisfaction

1.9

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

58% employees reported

Flexible timing

63% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

11 reviews

2.8

Rated by Men

19 reviews

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Top Mentions in Startek Customer Care Executive Hyderabad / Secunderabad Reviews

34 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Nov 2024

Likes

Training period and company Enrollment

Dislikes

Worst Experience Use Only BBD Time And After Complete BBD Tell Some Reasons And Wake Out Our Company They Can Call U Later And Resion Ur Job No Security For That Job This Is Worst And They Will Come Next Batch Same Process Use And Trough Be Care Full next Coming Batch

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2024

Likes

Company Enrollment And Freedom Training Period Also

Company culture - Excellent
Work-life balance - Good

Dislikes

Shift Timing & Not Providing Emergency Leaves Also

Job security - Bad
Promotions - Poor
Work satisfaction - Bad

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2024

Likes

Friendliness behaviour and secure

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary not growth

Salary - Poor
Skill development - Poor
Promotions - Bad

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Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2023

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Manager and trainee

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Jul 2023

Likes

Just if u wanna die go for this company

Dislikes

Better place to die

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2019

Likes

Growth

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Learning

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2018

Likes

I feel it as a second home really enjoyed but didn't get expected IJP. However the life and superior behaviour is awesome with executives.They are really friendly in nature

Salary - Excellent
Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Career growthis very slow

Promotions - Poor
Work satisfaction - Bad

Work Details

Work is a routine

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Care Executive in Hyderabad / Secunderabad

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2021

Likes

I have started my career in startek ...at the starting I felt some problems to work but later our teamleads etc has supported me a lot ......job security is excellent .....I like the company and I can surely say that the one who works in startek can work any where ........the work I learnt in startek is very useful for me now ...andgrowing in carreer very faster due to the experience of 2 years 10months in startek ...I really love the startek which I wokred for ..I'll never forget...Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Oct 2019

Likes

Good platform to start career

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

B.p.o Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2018

Likes

Aegis is best platform to start their careers as a Fresher in bpo

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Very thing is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jan 2019

Likes

they cant increase salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

About salary

Promotions - Bad

Work Details

Good environment Good co ordination

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

customer service representative Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2018

Salary - Good
Skill development - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2018

Likes

Work environment, teammates

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Good for starters

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2019

Likes

Best for startups

Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

Pay

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Hyderabad / Secunderabad

Executive Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Aug 2018

Likes

Office environment

Job security - Excellent
Company culture - Good

Dislikes

Salary

Work Details

Good

Work timings: Flexible Timings

Customer Care Executive in Hyderabad / Secunderabad

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2017

Likes

The teammates Evey one in office r selfish but som of my colleagues were good with me the training was good job security is good career growth is also better salary was not up to the mark work environment tls support but it is for their own requirement no proper weekaf n shift timings

Promotions - Good
Work satisfaction - Excellent

Dislikes

Teammates some are good but some r cunning trainers some of them shout som of they don't have patience job security Teammates qa people vil always warn executives they terminate for simpl terms

Salary - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Customer service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 22 Jul 2019

Likes

Supporting teamleaders trainers

Dislikes

No security for womens and work pressure no increment in salary

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Handling calls,escating issues and providing information related to customer query handling data issues

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

BPO Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 25 Jan 2019

Likes

Training was excellent, rewards and recognition program was nice to enjoy,good work culture

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

We didn't have enough systems which work properly.they need to increase the no of good systems

Work-life balance - Poor

Work Details

I need to give resolution for the customer doubts about network.we should maintain aht, quality parameters.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

CSA Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 16 Mar 2018

Likes

I love the work environment at aegis

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Neglegence about agents

Work-life balance - Poor

Work Details

Work timings: Strict Timings

Customer Care Executive in Hyderabad / Secunderabad

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 May 2019

Likes

Training is not a genuine and delayed salary issues

Dislikes

No growth and skill development....

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Shift allowance

Top trending discussions

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

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Startek Customer Care Executive Reviews by Locations

Startek Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 58% of employees reported the worki...Read more