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Startek

3.2
based on 7.1k Reviews

Working at Startek

Company Summary

Overall Rating

3.2/5
based on 7.1k reviews
highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits, Work Satisfaction

Work Policy
Work from office
Work from office
56% employees reported
Rotational Shift
Rotational Shift
46% employees reported
Flexible timing
Flexible timing
56% employees reported
No travel
No travel
70% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
442 employees reported
Cafeteria
Cafeteria
336 employees reported
Office cab/shuttle
Office cab/shuttle
236 employees reported
Health insurance
Health insurance
158 employees reported
View all benefits

About Startek

Founded in2017 (7 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitestartek.com
Primary Industry
--
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For more than 25 years we’ve held an organization-wide conviction, that it’s our job to be the front line promoting and protecting your brand. Some of the world’s most prominent industry leaders, from telecommunication giants to technology power houses entrust STARTEK to uphold their reputations and to safe-guard their hard-won customers. We work around the clock, around the world, and with great determination to ensure every customer interaction is one that authentically matters. It’s on this front line, in the moments of direct, person-to-person engagement, where the battle for customer loyalty lives or dies, and why we take our responsibility so seriously. Every one of our centers has a program dedicated to improving and supporting the communities they are a part of through direct involvement and volunteerism. While we know paying it forward feels great, it also just makes good business sense. We’ve seen first hand what third party studies reinforce all the time — that engaged employees who have a sense of belonging, also have less absenteeism, lower turnover and are more profitable. In addition to taking care of the communities our sites are in, STARTEK prides itself in taking care of one another during times of hardship as well. In 2014, STARTEK launched WIN (Warriors In Need), a foundation intended to provide basic necessities and temporary relief to any STARTEK employee as result of disaster or extraordinary life events. The program was conceived by employees, for employees, and is primarily funded by STARTEK employee contributions to help one another in times of great need. The program is in its infancy, but has already proven to be an essential resource for facing a critical crisis.
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Startek Ratings

based on 7.1k reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
2.3k
4
1.6k
3
1.2k
2
608
1
1.3k

Category Ratings

3.0

Skill Development

3.0

Job Security

3.0

Work-Life Balance

2.9

Company Culture

2.9

Work Satisfaction

2.8

Salary & Benefits

2.5

Promotions/Appraisal

Startek is rated 3.2 out of 5 stars on AmbitionBox, based on 7.1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Startek
based on 6.5k reviews
3.2
Rated by 2.3k Women
Rated 3.0 for Skill Development and 2.9 for Work-Life Balance
3.2
Rated by 4.2k Men
Rated 3.1 for Skill Development and 3.0 for Job Security

Work Policy at Startek

based on 489 reviews in last 6 months
Work from office
56%
Permanent work from home
31%
Hybrid
13%

Startek Reviews

Top mentions in Startek Reviews

+ 5 more

Compare Startek with Similar Companies

Startek
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Overall Rating
3.2/5
based on 7.1k reviews
3.7/5
based on 47.3k reviews
3.9/5
based on 27.1k reviews
3.8/5
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Highly Rated for
No highly rated category
Job Security
Skill development
Job Security
Company culture
Job Security
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
No critically rated category
Promotion/Appraisals
Salary & Benefits
Primary Work Policy
Work from office
56% employees reported
Hybrid
60% employees reported
Work from office
72% employees reported
Work from office
76% employees reported
Rating by Women Employees
3.2
Average
rated by 2.3k women
3.8
Good
rated by 13.8k women
3.7
Good
rated by 8.4k women
3.9
Good
rated by 7.2k women
Rating by Men Employees
3.2
Average
rated by 4.2k men
3.7
Good
rated by 31.2k men
4.0
Good
rated by 17.1k men
3.8
Good
rated by 16.3k men
Job Security
3.0
Average
3.8
Good
3.8
Good
4.1
Good
View more

Startek Salaries

2.8
rated by 7.1k employees for salaries

Customer Care Executive

(1.7k salaries)
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â‚ą0.5 L/yr - â‚ą5 L/yr

Operations Executive

(1.5k salaries)
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â‚ą1 L/yr - â‚ą4.5 L/yr

Customer Service Executive

(1k salaries)
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â‚ą0.8 L/yr - â‚ą5 L/yr

Customer Support Executive

(961 salaries)
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â‚ą1 L/yr - â‚ą4.5 L/yr

Team Lead

(949 salaries)
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â‚ą1 L/yr - â‚ą8.5 L/yr

Senior Executive Operations

(634 salaries)
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â‚ą1.5 L/yr - â‚ą4.6 L/yr

Team Lead Operations

(602 salaries)
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â‚ą1.1 L/yr - â‚ą6.5 L/yr

Quality Analyst

(460 salaries)
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â‚ą1.3 L/yr - â‚ą6 L/yr

Customer Service Associate

(320 salaries)
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â‚ą1 L/yr - â‚ą4.5 L/yr

Senior Customer Service Executive

(255 salaries)
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â‚ą1 L/yr - â‚ą4.6 L/yr

Startek Interview Questions

Interview Process at Startek

based on 123 interviews in last 1 year
Interview Experience
3.8
Good
Difficulty level
Easy
37%
Moderate
56%
Hard
7%

People are getting interviews through

based on 327 Startek interviews
Walkin
31%
Job Portal
24%
Referral
13%
Recruitment Consultant
7%
*25% candidates got the interview through other sources
stats-bars
High confidence

Compare Startek with

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3.9
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3.6
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3.5
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3.7
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3.8
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4.0
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4.2
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