Upload Button Icon Add office photos

Tata Motors

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Tata Motors Customer Care Executive Interview Questions and Answers

Updated 28 Jun 2024

Tata Motors Customer Care Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Case Study 

This article reviews case study methods, also called ‘small-n’, ‘comparative,’ or ‘qualitative’ methods. It outlines within-case methods of analysis, including processing

Interview Preparation Tips

Topics to prepare for Tata Motors Customer Care Executive interview:
  • Computer Skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
-

I was interviewed before Jun 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you work here for this company
  • Q2. How will you work here

Interview Preparation Tips

Interview preparation tips for other job seekers - good company

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview Questionnaire 

3 Questions

  • Q1. Job experiance
  • Q2. Keep you profile point after point
  • Q3. Be confident

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you deal with difficult situations?
Round 3 - HR 

(1 Question)

  • Q1. Behavioral questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Expected salary
Round 2 - Work experience 

(1 Question)

  • Q1. Fresher or experience
Round 3 - Technical 

(1 Question)

  • Q1. Excel ms office system knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
  • Q2. What is your qualification
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
  • Q2. How many salary expected you

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification

I was interviewed in Jun 2017.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Q2. What are your goals in life
  • Q3. What you know about shamam motors
  • Ans. 

    Shamam Motors is a renowned automobile company known for its high-quality vehicles and exceptional customer service.

    • Shamam Motors is a well-established automobile company.

    • They are known for producing high-quality vehicles.

    • The company is recognized for its exceptional customer service.

    • Shamam Motors offers a wide range of vehicles including sedans, SUVs, and trucks.

    • They have a strong presence in both domestic and interna...

  • Answered by AI
  • Q4. 10 more questions

Interview Preparation Tips

Round: HR Interview
Experience: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Tips: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life

Skills: Communication
College Name: Mumbai University
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About customer handling
  • Q2. 2. Assesries and documents
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. I want to job
  • Q2. How give to salary
  • Q3. How many hours work ing
  • Q4. War are you doing
  • Q5. How many offers

Interview Preparation Tips

Interview preparation tips for other job seekers - Yas

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Customer Care Executive interview?
Tata Motors interview process usually has 1 rounds. The most common rounds in the Tata Motors interview process are Case Study and HR.
What are the top questions asked in Tata Motors Customer Care Executive interview?

Some of the top questions asked at the Tata Motors Customer Care Executive interview -

  1. Keep you profile point after po...read more
  2. Be confide...read more

Tell us how to improve this page.

Tata Motors Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Tata Motors Customer Care Executive Salary
based on 71 salaries
₹1.2 L/yr - ₹4 L/yr
10% less than the average Customer Care Executive Salary in India
View more details

Tata Motors Customer Care Executive Reviews and Ratings

based on 21 reviews

4.3/5

Rating in categories

4.7

Skill development

4.8

Work-life balance

4.4

Salary

4.8

Job security

4.5

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 21 Reviews and Ratings
Senior Manager
6.2k salaries
unlock blur

₹6.9 L/yr - ₹28.5 L/yr

Deputy General Manager
838 salaries
unlock blur

₹13 L/yr - ₹47.3 L/yr

Executive
816 salaries
unlock blur

₹2.4 L/yr - ₹12.3 L/yr

Manager
457 salaries
unlock blur

₹6 L/yr - ₹21.1 L/yr

Quality Engineer
401 salaries
unlock blur

₹1.2 L/yr - ₹5.6 L/yr

Explore more salaries
Compare Tata Motors with

Maruti Suzuki

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Mercedes-Benz Research and Development India

3.8
Compare

Ashok Leyland

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview