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Tata Motors Customer Care Executive Interview Questions and Answers

Updated 28 Jun 2024

Tata Motors Customer Care Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Case Study 

This article reviews case study methods, also called ‘small-n’, ‘comparative,’ or ‘qualitative’ methods. It outlines within-case methods of analysis, including processing

Interview Preparation Tips

Topics to prepare for Tata Motors Customer Care Executive interview:
  • Computer Skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
-

I was interviewed before Jun 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you work here for this company
  • Ans. 

    I work here because of the company's strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • Strong reputation in the industry

    • Commitment to customer satisfaction

    • Opportunities for growth and advancement

  • Answered by AI
  • Q2. How will you work here
  • Ans. 

    I will work here by providing excellent customer service, resolving issues efficiently, and continuously improving my skills.

    • I will actively listen to customers' concerns and provide timely and accurate solutions.

    • I will strive to exceed customer expectations by going above and beyond to ensure their satisfaction.

    • I will collaborate with team members to share best practices and improve overall customer experience.

    • I will ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good company

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview Questionnaire 

3 Questions

  • Q1. Job experiance
  • Q2. Keep you profile point after point
  • Q3. Be confident

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the Finance ?
  • Ans. 

    Finance is the management of money and investments, including activities such as budgeting, investing, and financial planning.

    • Finance involves the management of money and assets.

    • It includes activities such as budgeting, investing, and financial planning.

    • Finance helps individuals and organizations make informed financial decisions.

    • Financial statements and reports are used to analyze and track financial performance.

    • Examp...

  • Answered by AI
  • Q2. What is the source of finance?
  • Ans. 

    Sources of finance include equity, debt, and retained earnings.

    • Equity financing involves selling ownership shares in the company to investors.

    • Debt financing involves borrowing money from lenders and paying it back with interest.

    • Retained earnings are profits that are reinvested back into the company.

    • Other sources of finance include grants, subsidies, and crowdfunding.

    • The choice of finance depends on factors such as the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview judge the person i.q.and represents mental ability

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Strength shit and feel relaxed

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you what to join bajaj automobile
  • Ans. 

    I want to join Bajaj Automobile because of their strong reputation in the industry and their commitment to innovation and customer satisfaction.

    • Bajaj Automobile has a strong reputation in the industry for producing high-quality vehicles.

    • They have a track record of innovation and introducing new technologies in their products.

    • Bajaj Automobile is known for their focus on customer satisfaction and providing excellent afte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay active for the update regarding that perticular brand and for your competitors too it's give knowledge and you can easily make the strategy for upcoming projects.

I applied via Job Portal and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why we select you ?
  • Ans. Because i have a faith on myself that i can give more value to this company.
  • Answered by Varun Agrawal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed
Have little smile on your face
Be confident

Interview Questionnaire 

1 Question

  • Q1. Why you want to join In TVS MOTOR

Interview Questionnaire 

1 Question

  • Q1. Past work experience, education - PGDM projects, internships etc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. What do you know about eicher.

Interview Preparation Tips

Interview preparation tips for other job seekers - its A good company to start with

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Customer Care Executive interview?
Tata Motors interview process usually has 1 rounds. The most common rounds in the Tata Motors interview process are Case Study and HR.
What are the top questions asked in Tata Motors Customer Care Executive interview?

Some of the top questions asked at the Tata Motors Customer Care Executive interview -

  1. Keep you profile point after po...read more
  2. Be confide...read more

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Tata Motors Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Tata Motors Customer Care Executive Salary
based on 73 salaries
₹1 L/yr - ₹4 L/yr
9% less than the average Customer Care Executive Salary in India
View more details

Tata Motors Customer Care Executive Reviews and Ratings

based on 21 reviews

4.3/5

Rating in categories

4.7

Skill development

4.8

Work-life balance

4.4

Salary

4.8

Job security

4.5

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 21 Reviews and Ratings
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