Tata Motors Customer Care Executive Reviews by 20+ Employees | Rated 4.3/5

What employees say about Tata Motors?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

46% employees reported

Flexible timing

65% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

12 reviews

4.9

Rated by Men

6 reviews

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Top Mentions in Tata Motors Customer Care Executive Reviews

21 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Apr 2024

Likes

I learn so many things that Company I loved to work with that company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary

What people are saying about Tata Motors

View All

a senior software developer

I’m thrilled to share that I’ve received an offer of ₹27 LPA from Tata Motors for the Senior Manager (L5) position! This is a significant jump from my current CTC of ₹18 LPA, and I’m excited about the opportunities this role brings. However, there’s one challenge I’m considering. My current role allows me to work from home, while the new job requires working from the office. The Tata Motors office is 1.5 to 3 hours away (depending on traffic), which will be a big adjustment for me. I’d love to hear your thoughts on how to balance such trade-offs and make the right decision for both career growth and work-life balance.

Confusion on whether to accept the new offer

Tata motors-27lpa-WFO(2-3 far)

Current-18lpa-WFH

16 participants . poll closed

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Customer Care Executive in Pune

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2022

Likes

I am very lucky to work with tata motors it’s a brand. I am very happy with my work

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

In this place no unity with peoples

Salary - Bad
Company culture - Bad

Work Details

Nice

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Part Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2023

Likes

Tata motors Ltd

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I am not disliked

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2024

Likes

Yes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Yes

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2022

Likes

Its a very cool company and its very good to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike in that tata motors

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Quality Control Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2022

Likes

TATA CARS IS VERY BEUTIFULL AND BEST CARS

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

TATA IS NOT MORE SPAC IN CARS

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Customer Care Executive in Hamirpur

Intern

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2023

Likes

The workers and their services are too good ❤️

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jun 2020

Likes

Good work environment and culture. company policies are good

Skill development - Good
Job security - Good

Dislikes

there are a lot of politics and the management does't adrees our issues. career growth is slow

Work Details

i struggled a bit in the beginning. l learnt everything on the job.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

cafeteria

Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2019

Likes

job security and work life balance

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing every thing is good

Work Details

customer care ex

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2019

Likes

I have a excellent experience work with concorde motors work environment all staff is very humble

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Weekoff cancel and no leave in festive season

Work Details

I luv doing my work

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive

Aiv process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2019

Likes

Good to work in tata motors

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Cafetaria

Work Details

As a customer excutive service

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive

Have commercials Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Apr 2020

Likes

Job was very nice and everyone was very good too learn and do job

Skill development - Good

Dislikes

Good...,,

Salary - Poor
Job security - Bad
Work satisfaction - Bad

Work Details

Work timings: Strict Timings

Customer Care Executive in Pondicherry / Puducherry

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2019

Likes

Everything is going good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Incentive not correct

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2018

Likes

Tata motors gives the best opportunity to all freshers .

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is salary package is not good.

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bhopal

Customer Executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2018

Likes

TATA MOTORS WORK ENVIRONMENT VERY GOOD

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not

Work Details

Work days: Monday to Saturday

Customer Care Executive in Jaipur

CVBU FBV Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Apr 2018

Likes

Tata Motors is environment and work life security.

Work satisfaction - Excellent
Company culture - Good

Dislikes

Top employee all benefit Low skill employee no growth,

Salary - Poor
Job security - Poor

Work Details

Work days: Rotational Shift

Customer Care Executive in New Delhi

Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2018

Likes

The envoronment was epic...friendly collegues and great to learn new experiences

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing i dislike over their

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Hyderabad / Secunderabad

GENERAL INSURANCE Department

5.0

Overall Rating

5.0

Category Ratings

Salary

5.0

Skill development

Job security

Promotions

Work satisfaction

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

I LOVE MY JOB .BECAUSE WE ALL ARE WORK TOGETHER WE ARE ALL IN UNITY EVERY MONTH OUR TEAM LEADER MOTIVATES US.

Skill development - Excellent
Work-life balance - Excellent

Dislikes

OFFICE TIMINGS .

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pimpri pune

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2020

Likes

Over all good

Job security - Good
Work satisfaction - Good

Dislikes

Salary pakage is not good

Work Details

Good

Work days: Rotational Shift (Strict Timings)

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