Startek Customer Service ExecutiveBangalore / Bengaluru Reviews
based on 36 reviews
Updated 16 Jan, 2025
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
2.8
Job Security
2.7
Work-Life balance
2.7
Skill development
2.7
Company culture
2.6
Salary & Benefits
2.6
Work Satisfaction
1.9
Promotions/Appraisal
Startek is rated
3.2 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
3.2 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Service Executive Bangalore / Bengaluru Reviews
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36 reviews found
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Popular
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2024
Likes
The employees of the voice process were amazing even though the management was pathetic!
Dislikes
The non voice process was the worst place to work! Employees were all mostly uneducated and not qualified for the job and were mostly localities, getting along with them is a hideous task.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 16 Jan 2025
Likes
Everything is fine, except salary
Dislikes
I don't like when TL's say's to extent working hours
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Sep 2024
Likes
It's a good opportunity for beginners and freshers.
Dislikes
One thing i would like to highlight is there is no employee feedback and no opportunity for experienced agents , i would really appreciate if you take a step regarding this issue.
Top Startek Customer Service Executive Interview Questions
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2023
Likes
Good timings and good working environment
Dislikes
Salary and appraisal can be improved
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2023
Likes
I'm comfortable there
Dislikes
Nothing else
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
posted on 13 Jan 2024
Overall Rating
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
posted on 26 Dec 2023
Overall Rating
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Pros: It's work-life balance, and office is present in the heart of the city
Dislikes
Cons: As a fresher you can join it but with experience they will pay you the same salary as a fresher. Promotions and appraisal path are very complicated.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2020
Likes
I'm so proud to say that I'm working in AEGIS where I feel lucky to work with amazing people who are positive enough and they even keep us motivated.
Dislikes
There's nothing to dislike about AEGIS at all.
Work Details
I'm currently working as an executive.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Dec 2020
Likes
You get to learn a lot of things which was very helpful
Dislikes
Cafeteria
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Aug 2023
Likes
Comfort zone can work for years and learn things
Dislikes
No salary growth good for freshers
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Expedia Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jun 2018
Likes
That training was good along with the over all experience of working at Aegis. Excellent Leadership team. I would even prefer joining back.
Dislikes
Like every company there are a few issues with politics between the employees, which some people take it too far.
Work Details
The work was exciting and challenging, got to learn many things.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Experience Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 20 Jun 2022
Likes
The Expedia process which i worked for is am amazing process.
Dislikes
The process fr which I worked is an amazing process.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Work environment and learns people's true faces
Dislikes
Internal appraisals
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
People also ask about Startek, Bangalore / Bengaluru Customer Service Executives
Is Startek, Bangalore / Bengaluru a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 36 employee reviews, it's clear that most customer service executives have an average experience working at Startek, Bangalore / Bengaluru. Job Security holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 1.9. Read reviews about job security and career growth on AmbitionBox.
Does Startek, Bangalore / Bengaluru pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek, Bangalore / Bengaluru customer service executives rate their salary and benefits at 2.6 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Bangalore / Bengaluru's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Bangalore / Bengaluru for customer service executives, click here.
How is the work culture at Startek, Bangalore / Bengaluru for Customer Service Executives?
Work culture at Startek, Bangalore / Bengaluru for customer service executives is rated 2.7 out of 5 by 36 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Bangalore / Bengaluru for customer service executives, click here.
How is the job security at Startek, Bangalore / Bengaluru for Customer Service Executives?
Based on 36 reviews on AmbitionBox, Startek, Bangalore / Bengaluru's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Bangalore / Bengaluru. To read reviews about job security at Startek, Bangalore / Bengaluru for customer service executives, click here.
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