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Startek Customer Service Executive Bangalore / Bengaluru Reviews

based on 36 reviews
Updated 16 Jan, 2025

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

2.8

Job Security

2.7

Work-Life balance

2.7

Skill development

2.7

Company culture

2.6

Salary & Benefits

2.6

Work Satisfaction

1.9

Promotions/Appraisal

Top Mentions in Startek Customer Service Executive Bangalore / Bengaluru Reviews

36 reviews found

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Top Startek Customer Service Executive Interview Questions

Q1. If you will get a call and customer is very frustrated and then how will yo ... read more
Q2. How will you handle if a customer shouted on you ?

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Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of ... read more
Q4. Which is your favorite festival and why? ( speak in Hindi for 2-3 minutes)
Q5. What do you understand by customer service ?
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People also ask about Startek, Bangalore / Bengaluru Customer Service Executives

Is Startek, Bangalore / Bengaluru a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 36 employee reviews, it's clear that most customer service executives have an average experience working at Startek, Bangalore / Bengaluru. Job Security holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 1.9. Read reviews about job security and career growth on AmbitionBox.
Does Startek, Bangalore / Bengaluru pay their Customer Service Executives well?
According to AmbitionBox reviews, Startek, Bangalore / Bengaluru customer service executives rate their salary and benefits at 2.6 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Bangalore / Bengaluru's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek, Bangalore / Bengaluru for customer service executives, click here.
How is the work culture at Startek, Bangalore / Bengaluru for Customer Service Executives?
Work culture at Startek, Bangalore / Bengaluru for customer service executives is rated 2.7 out of 5 by 36 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Bangalore / Bengaluru for customer service executives, click here.
How is the job security at Startek, Bangalore / Bengaluru for Customer Service Executives?
Based on 36 reviews on AmbitionBox, Startek, Bangalore / Bengaluru's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Bangalore / Bengaluru. To read reviews about job security at Startek, Bangalore / Bengaluru for customer service executives, click here.

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Gender Based Ratings for Startek Customer Service Executive Bangalore / Bengaluru

based on 34 reviews
3.7
Rated by 17 Women

Rated 3.2 for Work-Life Balance and 2.9 for Work Satisfaction

women
2.4
Rated by 17 Men

Rated 2.9 for Job Security and 2.8 for Skill Development

men

Working Days for Startek Customer Service Executive Bangalore / Bengaluru

based on 36 reviews
Rotational Shift
72%
Monday to Saturday
12%
Monday to Friday
8%
Other
8%

Work Timings for Startek Customer Service Executive Bangalore / Bengaluru

based on 36 reviews
Flexible timing
Strict (10am - 7pm)
Strict (8.30pm - 5.30pm)
54%
8%
4%
34% employees reported other strict timings

Shift Timings for Startek Customer Service Executive Bangalore / Bengaluru

based on 36 reviews
Day shift
Night shift
67%
33%

Business Travel for Startek Customer Service Executive Bangalore / Bengaluru

based on 36 reviews
No travel
59%
Within city
33%
Within country
4%
Within the country
4%
10% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
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