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Startek Customer Care Executive Reviews

based on 808 reviews
Updated 11 Jan, 2025

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

2.9

Company culture

2.9

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

2.8

Work Satisfaction

2.6

Promotions/Appraisal

Top Mentions in Startek Customer Care Executive Reviews

808 reviews found

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Top Startek Customer Care Executive Interview Questions

Q1. What would you do if you win 1billion dollar lottey?
Q2. What do you know about Call Centre?

Get interview-ready with top interview questions

View all 18 questions
Q3. Tell me how will handle a anxious customer
Q4. What's the Full form of BPO?
Q5. How to handle challenges during work.
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People also ask about Startek's Customer Care Executives

Is Startek a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 808 employee reviews, it's clear that most customer care executives have an average experience working at Startek. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Startek pay their Customer Care Executives well?
According to AmbitionBox reviews, Startek customer care executives rate their salary and benefits at 2.9 out of 5, based on 808 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer care executives salaries here and to read reviews specifically about salary and benefits at Startek for customer care executives, click here.
How is the work culture at Startek for Customer Care Executives?
Work culture at Startek for customer care executives is rated 2.9 out of 5 by 808 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer care executives, click here.
How is the job security at Startek for Customer Care Executives?
Based on 808 reviews on AmbitionBox, Startek's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer care executives, click here.
Is work from home available to Customer Care Executives at Startek?
According to AmbitionBox, 49% of Startek's customer care executives work from home permanently, 48% work from the office, and 3% follow a hybrid model, based on 29 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Startek for customer care executives, click here.

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Work Policy for Startek Customer Care Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 29 reviews in last 6 months

Permanent work from home

Permanent work from home

49%
Work from office

Work from office

48%
Hybrid

Hybrid

3%

Other hybrid work policies

3%

Gender Based Ratings for Startek Customer Care Executive

based on 720 reviews
3.3
Rated by 245 Women

Rated 3.1 for Skill Development and 3.0 for Work-Life Balance

women
3.0
Rated by 475 Men

Rated 3.0 for Skill Development and 2.8 for Company Culture

men

Working Days for Startek Customer Care Executive

based on 808 reviews
Rotational Shift
56%
Monday to Saturday
24%
Other
10%
Monday to Friday
7%
Alternate Saturday off
3%

Work Timings for Startek Customer Care Executive

based on 808 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6am - 3pm)
58%
6%
2%
34% employees reported other strict timings

Shift Timings for Startek Customer Care Executive

based on 808 reviews
Day shift
Night shift
79%
21%

Business Travel for Startek Customer Care Executive

based on 808 reviews
No travel
68%
Within city
25%
Within country
5%
International travel
1%
Within the city
1%
Startek Customer Care Executive Salary
based on 1.5k salaries
₹0.5 L/yr - ₹5 L/yr
12% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
15 total responses
onsite
International/On-site exposure
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
25 total responses
+5 more benefits
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