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Filter reviews by Startek Customer Service Associate Reviews
Overall Rating
based on 118
reviews
What employees say about Startek?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
42% employees reported
Rotational Shift
71% employees reported
Flexible timing
58% employees reported
No travel
79% employees reported
View more detailed insights
Gender based rating
Rated by Women
39 reviews
Rated by Men
70 reviews
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in Startek Customer Service Associate Reviews
118 reviews found
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Startek's Customer Service Associates
Is Startek a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 118 employee reviews, it's clear that most customer service associates have a below average experience working at Startek.
Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.3.
Read reviews about
career growth
on AmbitionBox.
Does Startek pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek customer service associates rate their salary and benefits at 2.7 out of 5, based on 118 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Startek for customer service associates,
click here
.
How is the work culture at Startek for Customer Service Associates?
Work culture at Startek for customer service associates is rated 2.5 out of 5 by 118 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service associates,
click here
.
How is the job security at Startek for Customer Service Associates?
Based on 118 reviews on AmbitionBox, Startek's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service associates,
click here
.
Is work from home available to Customer Service Associates at Startek?
According to AmbitionBox, 42% of Startek's customer service associates work from home permanently, 34% work from the office, and 24% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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19%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
5 total
responses
Health insurance
1 total
response
Job/Soft skill training
4 total
responses
Cafeteria
2 total
responses
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