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Startek Senior Executive Operations Interview Questions and Answers
Startek Senior Executive Operations Interview Experiences
10 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 4 interview rounds.
(2 Questions)
- Q1. First round with HR
- Q2. HR will ask about your experience and current CTC you are getting. Speak confidently about experience and salary, if u r fresher speak about yourself
(1 Question)
- Q1. They will ask you to attend typing test and don't worry you will be proceeded to next round what ever speed you score
(1 Question)
- Q1. He will ask you why is this job important for you? How u will manage traveling? He can ask random any questions related to your previous job? He will be the person to select and reject. If you got selecte...
(1 Question)
- Q1. HR will test your with versant test which will be easy. U need to have good grammar knowledge to arrange jumbled sentences and pronounciation. If u don't score don't worry they will give chance for next at...
Interview Preparation Tips
VENKATESH SAHANI
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Firstly they get started with Basic introduction and up next they ask you about your previous employment like roles and responsibilities, They also go through your Communication skills and also your availa...
Interview Preparation Tips
- Communication Skills
- Interpersonal Skills
- Multimedia
mohit singh
(1 Question)
- Q1. What would you do if return period is expired and customer come after policy
- Ans.
Handle the situation with empathy and find a suitable solution for the customer.
Apologize to the customer for the inconvenience
Explain the policy clearly but empathetically
Offer alternative solutions such as store credit or exchange
Escalate to a manager if necessary
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 3 interview rounds.
Versant test consisting of grammer
(2 Questions)
- Q1. Scenario bases case handling one on one
- Q2. How u will handle irritated cx if he is genuine and have to deny for services as per sop
(1 Question)
- Q1. Induction offer discussion
Interview Preparation Tips
Startek interview questions for designations
Surajit Shet
(2 Questions)
- Q1. Introduction your self
- Q2. Experience about past organisations
(1 Question)
- Q1. Customer support related
I applied via Walk-in and was interviewed in Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction, your experience and your hobbies topic.
- Ans. Speak confidential whatever you know without grammatical mistakes.
- Q2. They will check your communication and then moved for manger round.
(2 Questions)
- Q1. Yourself and experience
- Q2. THEY WILL GIVE ONE SCENERIO AND YOU SHOULD HAVE TO ANSWER.
Interview Preparation Tips
- Any topic
Senior Executive Operations Jobs at Startek
I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Very good company
- Q2. Nice and friendly
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell about yourself
- Q2. Why do you require this job
Interview Preparation Tips
- customer support
- Customer Satisfaction Index
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Ans.
I expect a competitive salary that reflects my experience and the responsibilities of the role.
Research the average salary range for Senior Executive Operations positions in your industry and location.
Consider your years of experience, level of expertise, and the scope of the role when determining your salary expectations.
Be prepared to negotiate and discuss additional benefits or perks that may be important to you.
Exa...
- Q2. What is your family background?
- Ans.
My family background is diverse and has shaped my values and work ethic.
My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.
My father worked in the military, instilling discipline and a strong sense of duty in me.
My mother is an entrepreneur, teaching me the importance of hard work and perseverance.
I have siblings who are successful professionals in various...
- Q3. Why should we hire you?
- Ans.
I have extensive experience in operations management and a proven track record of driving efficiency and profitability.
I have successfully led large-scale operations teams and consistently exceeded performance targets.
I have a deep understanding of operational processes and have implemented strategies to streamline workflows and reduce costs.
I have a strong ability to analyze data and make data-driven decisions to opti...
- Q4. What are your strengths and weaknesses?
- Ans.
My strengths include strategic thinking, problem-solving, and team leadership. My weaknesses include impatience with inefficiency and a tendency to take on too much responsibility.
Strength: Strategic thinking - I have a strong ability to analyze complex situations and develop effective strategies.
Strength: Problem-solving - I excel at identifying and resolving operational challenges to improve efficiency and productivi...
- Q5. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself leading a global operations team, driving efficiency and innovation to achieve company goals.
Leading a global operations team
Driving efficiency and innovation
Achieving company goals
Continuously improving processes
Developing and mentoring team members
- Q6. Tell me about yourself.
- Ans.
Experienced Senior Executive Operations with a proven track record in driving operational excellence and achieving business goals.
Over 10 years of experience in senior executive roles, leading and managing operations teams.
Strong expertise in developing and implementing operational strategies to optimize efficiency and productivity.
Proven ability to streamline processes, reduce costs, and improve overall performance.
Tr...
(1 Question)
- Q1. Asked based on my resume
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Oct 2018. There were 4 interview rounds.
Interview Preparation Tips
Experience: First round is simply HR round they willl ask about yourself and your work experience
Round: Ops round
Experience: On this round old manager will take your interview and they will ask about your stability,why previous organisation left,intro and are you ok with 27*7 shifts
Round: It's voice and accent round.
Experience: This is simpl round and they will explain you before this round.
General Tips: Interview will take your whole day .so kindly prepare yourself for the full day.kindly go there after 12 only.
Skills: Communication And Confidence
Duration: <1 week
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Startek Senior Executive Operations Interview Process
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Startek Senior Executive Operations Reviews and Ratings
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Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹0.9 L/yr - ₹5.2 L/yr |
|
Operations Executive
1.5k
salaries
| ₹0.7 L/yr - ₹4.5 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹0.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Customer Support Executive
1k
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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