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Startek Customer Service Associate Interview Questions and Answers

Updated 6 Sep 2024

11 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How to handle a angry customer
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. How did you spend your weekend?
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Referral and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

About english grammer

3

HR Round (1 Question)

  • Q1. About company introduction must know hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - should be confident
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is your strength and weakness?
  • Q3. My strength is I'm very hardworking. My weakness is I'm emotionally weak.

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment . Seniors are guiding new employees.

Startek interview questions for designations

 Customer Service Associate (Csa)

 (2)

 Customer Associate

 (1)

 Customer Service Executive

 (36)

 Customer Service Agent

 (1)

 Customer Service Representative

 (1)

 Customer Service Manager

 (1)

 Customer Service Assistant

 (1)

 Customer Support Associate

 (4)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Referral and was interviewed before May 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction and basic knowledge of BPO
2

Aptitude Test Round

Basic general knowledge and reasoning

3

Group Discussion Round

Given the one topic and asked few questions related to the topic.

I applied via Naukri.com and was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction, customer service, ecommerce,
3

HR Round (1 Question)

  • Q1. Child marriage hjsehh

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work , good management, employees centric

I applied via Recruitment Consultant and was interviewed in Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and sound as real as possible 😉

Customer Service Associate Interview Questions

user image Sourav Bagchi

posted on 9 Sep 2020

I applied via Referral

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There should be a written test and typing test

Customer Service Associate Interview Questions

user image ARPITA BAIRAGI

posted on 21 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021.

1 Interview Round

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was so easy

I applied via Walk-in and was interviewed before May 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident what u deliver and be prepared to do your job very honestly

Startek Interview FAQs

How many rounds are there in Startek Customer Service Associate interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, Non Voice Process, Spoken English, customer care and customer support.
What are the top questions asked in Startek Customer Service Associate interview?

Some of the top questions asked at the Startek Customer Service Associate interview -

  1. What i know about flipcar...read more
  2. How to handle a angry custo...read more
  3. about company introduction must know hi...read more

Tell us how to improve this page.

Interview Process at Startek Customer Service Associate

based on 3 interviews in last 1 year

Interview experience

4.7
  
Excellent

People are getting interviews through

based on 9 Startek interviews
WalkIn
Referral
Recruitment Consultant
Job Portal
33%
33%
22%
11%
1% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Startek Customer Service Associate Salary
based on 320 salaries
₹1 L/yr - ₹4.5 L/yr
18% less than the average Customer Service Associate Salary in India
View more details

Startek Customer Service Associate Reviews and Ratings

based on 110 reviews

2.9/5

Rating in categories

2.9

Skill development

2.7

Work-Life balance

2.7

Salary & Benefits

2.6

Job Security

2.6

Company culture

2.4

Promotions/Appraisal

2.7

Work Satisfaction

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