Startek Customer Service Associate Interview Questions and Answers

I am a dedicated and customer-focused individual with strong communication skills.

• I have over 3 years of experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.

• I am highly skilled in handling customer inquiries and complaints, ensuring customer satisfaction.

• I am proficient in using various customer service software and tools, such as Zendesk and Salesforce.

• I have rece...read more

I want to be a part of a customer support organization because I enjoy helping people and solving problems.

• I have a passion for providing excellent customer service and ensuring customer satisfaction.

• I have strong communication and problem-solving skills, which are essential in customer support roles.

• I enjoy working in a team-oriented environment and collaborating with colleagues to find solutions.

• I find fulfillment in...read more

I have excellent communication skills, a strong customer service background, and a passion for helping others.

• I have a proven track record of providing exceptional customer service in my previous roles.

• I am a great listener and problem solver, able to quickly understand and address customer needs.

• I am highly empathetic and can easily connect with customers to build rapport and trust.

• I am detail-oriented and can efficie...read more

The question is asking for the interviewer's name.

• The question is asking for the name of the person conducting the interview.

• The answer should be the name of the interviewer.

• For example, if the interviewer's name is John Smith, the answer would be 'John Smith'.

Flipkart is an Indian e-commerce company that sells a wide range of products online.

• Founded in 2007 by Sachin Bansal and Binny Bansal

• Acquired by Walmart in 2018

• Offers products in various categories such as electronics, fashion, home appliances, and more

• Provides various payment options including cash on delivery, credit/debit cards, and net banking

• Has a customer service team to assist with queries and issues

Yes, I am suitable for night shifts.

• I have prior experience working night shifts and have adjusted my sleep schedule accordingly.

• I am a night owl and feel more energized and productive during the night.

• I understand the importance of providing excellent customer service regardless of the time of day.

• I am flexible and adaptable to different work schedules.

• I am willing to work night shifts to meet the needs of the custome