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Startek Customer Service Executive Interview Questions, Process, and Tips

Updated 10 Dec 2024

Top Startek Customer Service Executive Interview Questions and Answers

  • Q1. If you will get a call and customer is very frustrated and then how will you handle..?
  • Q2. How will you handle if a customer shouted on you ?
  • Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB RAM ? do you have an internet connection at home?
View all 12 questions

36 Startek Customer Service Executive Interview Experiences

97 questions found

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Interview Questions

I applied via Walk-in and was interviewed before Nov 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

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3

Aptitude Test Round

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Interview Preparation Tips

Interview preparation tips for other job seekers - Great place, but don't seek salary enhancement in general. It's increased with promotion that's rare.

Get interview-ready with top interview questions

I applied via Recruitment Consulltant and was interviewed before Sep 2021.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me something about yourself, education, family etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Only 2 interview round one with HR another with operation manager

I applied via Naukri.com and was interviewed before Apr 2021.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Nothing specific i wants to add

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good company and no care for their employees

Startek interview questions for designations

 Senior Customer Service Executive

 (4)

 Customer Service Associate

 (11)

 Customer Service Agent

 (1)

 Customer Service Representative

 (1)

 Customer Service Manager

 (1)

 Customer Service Assistant

 (1)

 Customer Executive

 (3)

 Customer Care Executive

 (39)

Customer Service Executive Interview Questions

user image Anya Maurya

posted on 15 Jul 2018

I applied via Shine and was interviewed before Jul 2017.

7 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Test
Experience: Aptitude , reasoning and mathematics

General Tips: It's very long process but if you have confidence then you can crack very easily
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills
Duration: <1 week

I applied via Job Fair and was interviewed before Dec 2016.

6 Interview Rounds

Interview Preparation Tips

Round: Group Discussion
Experience: How education helps in driving people towards a silent peaceful life

General Tips: What I feel people should give open time frame , and a free environment to new joiners to give time to evaluation and for group discussion , and a confine human resource partner who should be helpful enough for the executive who is hired and the tests should be conducted on correct analysis
Duration: <1 week

Customer Service Executive Jobs at Startek

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Startek Interview FAQs

How many rounds are there in Startek Customer Service Executive interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, customer support, voice process, bpo and Banking Operations.
What are the top questions asked in Startek Customer Service Executive interview?

Some of the top questions asked at the Startek Customer Service Executive interview -

  1. If you will get a call and customer is very frustrated and then how will you ha...read more
  2. How will you handle if a customer shouted on yo...read more
  3. do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB...read more
How long is the Startek Customer Service Executive interview process?

The duration of Startek Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Startek Customer Service Executive

based on 5 interviews in last 1 year

Interview experience

3.8
  
Good

People are getting interviews through

based on 26 Startek interviews
Job Portal
WalkIn
Recruitment Consultant
Company Website
35%
23%
12%
4%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Startek Customer Service Executive Salary
based on 1k salaries
₹0.8 L/yr - ₹5 L/yr
21% less than the average Customer Service Executive Salary in India
View more details

Startek Customer Service Executive Reviews and Ratings

based on 374 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

2.7

Job Security

2.7

Company culture

2.4

Promotions/Appraisal

2.7

Work Satisfaction

Explore 374 Reviews and Ratings
Customer Service Executive

Noida

0-4 Yrs

₹ 2.75-3.75 LPA

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