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Startek Customer Service Executive Interview Questions, Process, and Tips

Updated 10 Dec 2024

Top Startek Customer Service Executive Interview Questions and Answers

  • Q1. If you will get a call and customer is very frustrated and then how will you handle..?
  • Q2. How will you handle if a customer shouted on you ?
  • Q3. do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB RAM ? do you have an internet connection at home?
View all 12 questions

36 Startek Customer Service Executive Interview Experiences

97 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Are you comfortable to work in rotational shifts
3

One-on-one Round (1 Question)

  • Q1. What do you understand by customer service ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and work on your grammer skills. Relax and do not panic.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Feb 2023.

3 Interview Rounds

1

Assignment Round

Certain task related pic and chat related questions

2

HR Round (1 Question)

  • Q1. Why Startek? Past experience? Proven record? What is the career progression expectation? Comfortable with the salary range offered?
3

One-on-one Round (1 Question)

  • Q1. Comfortable joining on (date) ?

Get interview-ready with top interview questions

Customer Service Executive Interview Questions

user image Tiruvuru manusha

posted on 6 Jan 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Self Introduction

I applied via Naukri.com and was interviewed in Mar 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About you qualify skills
  • Q2. Same as mentioned above

Interview Preparation Tips

Topics to prepare for Startek Customer Service Executive interview:
  • Good.
Interview preparation tips for other job seekers - Good be prepared. Congratulations guys

Startek interview questions for designations

 Senior Customer Service Executive

 (4)

 Customer Service Associate

 (11)

 Customer Service Manager

 (1)

 Customer Service Agent

 (1)

 Customer Service Representative

 (1)

 Customer Service Assistant

 (1)

 Customer Executive

 (3)

 Customer Care Executive

 (39)

Interview Questions

  • Q1. Tell me something about yourself and what about your past experience Add Answer
  • Q2. Tell them about yourself, which includes name, where you were born and brought up, about your school or college education, and if you have experience, tell them...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, dont hesitate. Speak confidently

Customer Service Executive Interview Questions

user image Gaurav Tiwari

posted on 15 Dec 2022

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why we should hire you
  • Q3. What is your strength
  • Q4. What is social media

Interview Preparation Tips

Topics to prepare for Startek Customer Service Executive interview:
  • English speaking
Interview preparation tips for other job seekers - Salary is poor for freshers but stability is there . If any process shut down then also HR will move you in another process.. no apraisal

Customer Service Executive Jobs at Startek

View all

I applied via Recruitment Consulltant and was interviewed in Oct 2021.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

Technical Round (1 Question)

  • Q1. What kind of novel do you read, which was the last book you read, describe it in your own words
3

Versant Round (1 Question)

  • Q1. Grammar Questions and Email writting.
4

Case Study Round

Question were related to Zomato process. The client want to check our state of mind how we deal with customers at that time.

Interview Preparation Tips

Topics to prepare for Startek Customer Service Executive interview:
  • If fresher Introduction
  • Company knowledge
  • If there's is a gap, perfect reason
  • Hobbies description
Interview preparation tips for other job seekers - Be confident, Dress well, eye contact even it is Online interview. Be real

Customer Service Executive Interview Questions

user image Parmina Khatoon

posted on 28 Jan 2022

I applied via Company Website and was interviewed in Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

Versant test where we got 30 minutes to to complete the entire round , we had to write an email and transform short paragraphs and fill in the blanks with appropriate words.

3

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?

Interview Preparation Tips

Topics to prepare for Startek Customer Service Executive interview:
  • Spoken English
  • Coding
  • Data Entry
Interview preparation tips for other job seekers - Just be confident and you guys need to be good with your communication skills and that too in English.

Interview Questions

  • Q1. Introduction Add Answer
  • Q2. About your life name and work experience and studies Add Answer
  • Q3. Want is customer service Add Answer
  • Q4. In customer service company offer support to customer to fulfill his requests and quarries Add Answer

I applied via LinkedIn and was interviewed in May 2021.

8 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you got a question regarding movie or habits may be he is trying to understand your perspective to things whenever you answer about a movie movie should be anyone just relate that answer from this question like my movie was 3 idiots so I said I like to help people and in 3 idiots the moral was following your passion. So I said I like helping people and right now this customer support service is best to help people and I was selected at point. Be unique don't just copy paste ideas think about that post and thier responsibility you'll get selected . All the best

Startek Interview FAQs

How many rounds are there in Startek Customer Service Executive interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, customer support, voice process, bpo and Banking Operations.
What are the top questions asked in Startek Customer Service Executive interview?

Some of the top questions asked at the Startek Customer Service Executive interview -

  1. If you will get a call and customer is very frustrated and then how will you ha...read more
  2. How will you handle if a customer shouted on yo...read more
  3. do you have a laptop or desktop with Windows 10 and above with a minimum of 4GB...read more
How long is the Startek Customer Service Executive interview process?

The duration of Startek Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Startek Customer Service Executive

based on 5 interviews in last 1 year

Interview experience

3.8
  
Good

People are getting interviews through

based on 26 Startek interviews
Job Portal
WalkIn
Recruitment Consultant
Company Website
35%
23%
12%
4%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Startek Customer Service Executive Salary
based on 1k salaries
₹0.8 L/yr - ₹5 L/yr
21% less than the average Customer Service Executive Salary in India
View more details

Startek Customer Service Executive Reviews and Ratings

based on 374 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

2.7

Job Security

2.7

Company culture

2.4

Promotions/Appraisal

2.7

Work Satisfaction

Explore 374 Reviews and Ratings
Customer Service Executive

Noida

0-4 Yrs

₹ 2.75-3.75 LPA

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