Startek Interview Questions, Process, and Tips

Q1. Introduction about self
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Q2. Salary... package..
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Q1. Introduce yourself
Ans. 
Experienced operations manager with a background in supply chain management and team leadership.
• Over 5 years of experience in operations management

• Skilled in supply chain optimization and process improvement

• Proven track record of leading teams to meet and exceed targets
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Q2. What are your kpi of ops mgr
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Key performance indicators (KPIs) for an Operations Manager include efficiency, productivity, quality, cost reduction, and customer satisfaction.
• Efficiency: Measure of how well resources are utilized to achieve operational goals. Example: Decrease in production time per unit.

• Productivity: Measure of output per unit of input. Example: Increase in number of units produced per hour.

• Quality: Measure of meeting or exceeding...read more
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Aptitude test was excellent

Q1. This is Not Applicable
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Q2. It is Not Applicable
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Q1. This is Not Applicable
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Q2. It is Not Applicable
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Q1. First round with HR
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Q2. HR will ask about your experience and current CTC you are getting. Speak confidently about experience and salary, if u r fresher speak about yourself
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Q1. They will ask you to attend typing test and don't worry you will be proceeded to next round what ever speed you score
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Q1. He will ask you why is this job important for you? How u will manage traveling? He can ask random any questions related to your previous job? He will be the person to select and reject. If you got selecte...read more
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Q1. HR will test your with versant test which will be easy. U need to have good grammar knowledge to arrange jumbled sentences and pronounciation. If u don't score don't worry they will give chance for next at...read more
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Communication Skills is importent in this round

Q1. Say a few detaild about youself
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Q2. Y should i hire you
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Q1. Say a few words about this job
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Q2. Strengths and weakness
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What is Customer Service?
What is E-commerce?

Q1. What do you understand by Flipkart?
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Q2. How to handle agry customer?
Ans. 
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
• Listen actively to understand the customer's concerns.

• Empathize with the customer's emotions and show understanding.

• Stay calm and composed to de-escalate the situation.

• Apologize for any inconvenience caused, even if it's not your fault.

• Offer solutions or alternatives to address the customer's issue.

• Follow up with the customer to ensure their s
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Q1. Tell me about your self
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Q2. Tell about from Kolkata
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Kolkata, also known as Calcutta, is the capital of the Indian state of West Bengal. It is known for its rich cultural heritage, historic landmarks, and delicious cuisine.
• Kolkata is famous for its Howrah Bridge, a historic cantilever bridge over the Hooghly River.

• The city is home to the Victoria Memorial, a grand marble building dedicated to Queen Victoria.

• Kolkata is known for its vibrant festivals like Durga Puja, wher...read more
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Q3. Tell me about from nabadwip
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Q4. How to you join in this job
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