Startek Processing Executive Interview Questions and Answers

Child marriage how it's impact on society

Q1. How you handle team
Ans. 
I handle teams by fostering open communication, setting clear goals, providing support, and recognizing achievements.
• Encourage open communication among team members to promote collaboration and problem-solving

• Set clear goals and expectations to ensure everyone is aligned and working towards the same objectives

• Provide support and resources to help team members succeed in their roles

• Recognize and celebrate achievements t...read more
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Q1. Give an example of good customer service.
Ans. 
A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.
• Listening actively to the customer's concerns

• Offering personalized solutions

• Following up to ensure satisfaction
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Q2. Give an example of bad customer service.
Ans. 
Being ignored by a customer service representative when seeking assistance.
• Long wait times on hold without any updates or assistance

• Rude or dismissive behavior from customer service representatives

• Lack of follow-up or resolution to customer inquiries or complaints
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Q3. Give an instance of managing a difficult situation in your life and you handled it successfully.
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Q4. Give an example of your biggest regret so far.
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Q1. Reasons for choosing this company.
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Q2. Reasons for gap in career.
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Group discussion is the first round of interview

Second round is aptitude

Q1. 3rd round is HR round
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Q2. Tell me about your self
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Q1. Basic details about yourself, education and exprerince.
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Basic aptitude on computer.

Email writing to check grammar and writing skills

Q1. Final process round to know more about yourself from manager or senior recruiter.
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