Processing Executive

100+ Processing Executive Interview Questions and Answers

Updated 14 Nov 2024

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Q1. What is meant by quality and brief explanation of it with an example?

Ans.

Quality refers to the degree of excellence or superiority of a product or service.

  • Quality is subjective and can vary depending on the customer's expectations.

  • It can be measured through various metrics such as defect rate, customer satisfaction, and reliability.

  • For example, a high-quality car would have a low defect rate, high customer satisfaction, and be reliable.

  • Quality is important for customer loyalty and brand reputation.

  • Continuous improvement is necessary to maintain an...read more

Q2. What factors would inform your approach to targeting the right people on social media in order to drive sales?

Ans.

Targeting the right people on social media requires understanding the audience, analyzing data, and creating engaging content.

  • Identify the target audience based on demographics, interests, and behavior

  • Analyze social media data to determine which platforms and content types are most effective

  • Create engaging content that resonates with the target audience and encourages them to take action

  • Utilize social media advertising to reach a wider audience and drive sales

  • Monitor and adju...read more

Processing Executive Interview Questions and Answers for Freshers

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Q3. What do you mean by BPO and what do you understand by the term of insurance

Ans.

BPO stands for Business Process Outsourcing. Insurance refers to a contract between an individual and an insurance company.

  • BPO involves outsourcing non-core business functions to a third-party provider

  • Insurance is a means of protection against financial loss

  • Types of insurance include life, health, auto, and property insurance

  • Insurance companies collect premiums from policyholders and use the funds to pay out claims

  • BPO services can be used in the insurance industry for tasks s...read more

Q4. WHAT YOU KNOW HEALTH CARE DOMAIN IN THE US SYSTEM?

Ans.

I have knowledge of the US healthcare system and its regulations.

  • I am aware of the Affordable Care Act (ACA) and its impact on the healthcare industry.

  • I understand the role of insurance companies and government programs like Medicare and Medicaid.

  • I know about the various healthcare providers such as hospitals, clinics, and private practices.

  • I am familiar with the electronic health record (EHR) system and its importance in healthcare.

  • I have knowledge of healthcare data managem...read more

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Q5. are you aware by the formulas used in excel

Ans.

Yes, I am aware of the formulas used in Excel.

  • I am familiar with basic formulas such as SUM, AVERAGE, MAX, MIN, etc.

  • I also know how to use more complex formulas such as VLOOKUP, IF statements, and nested functions.

  • I am comfortable with creating and using named ranges, and using functions with cell references.

  • I am also familiar with using Excel's built-in functions for statistical analysis and financial calculations.

  • Overall, I am confident in my ability to use Excel to perform...read more

Q6. What is different between confidence and over confidence

Ans.

Confidence is a belief in oneself based on experience and ability, while overconfidence is an excessive and unrealistic belief in one's abilities.

  • Confidence is a positive trait that helps individuals take risks and achieve their goals.

  • Confident individuals have a realistic understanding of their strengths and weaknesses.

  • Overconfidence, on the other hand, involves an inflated sense of self-importance and an underestimation of risks.

  • Overconfident individuals may take unnecessar...read more

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Q7. What is Unique key,What are some common clauses used with SELECT query in SQL?

Ans.

Unique key is a column or set of columns that uniquely identifies each row in a table. Common SELECT clauses include WHERE, ORDER BY, and GROUP BY.

  • A unique key is used to ensure data integrity and prevent duplicate rows.

  • SELECT WHERE clause is used to filter data based on a condition.

  • SELECT ORDER BY clause is used to sort data in ascending or descending order.

  • SELECT GROUP BY clause is used to group data based on a column or set of columns.

Q8. What is your view on competition?

Ans.

Competition is healthy and drives innovation, but it should not compromise ethics or fair play.

  • Competition can lead to better products and services for consumers

  • It can also motivate companies to improve their processes and efficiency

  • However, it should not result in unethical behavior or unfair practices

  • Examples of healthy competition include Apple vs Samsung, Coca-Cola vs Pepsi

  • Examples of unethical competition include price-fixing, false advertising, and stealing trade secret...read more

Processing Executive Jobs

Walk In -Process Executive - Freshers -Non voice -BPO -Hyderabad 0-0 years
Cognizant
3.8
Hyderabad / Secunderabad
Cognizant Hiring -Process Executive - International voice - Bangalore 0-0 years
Cognizant
3.8
Bangalore Rural
Hiring Freshers - Process Executive - Voice Process - Bangalore 0-0 years
Cognizant
3.8
Bangalore Rural

Q9. How will you manage if there will be pressure or target

Ans.

I thrive under pressure and enjoy working towards targets. I will prioritize tasks and work efficiently to meet deadlines.

  • I will prioritize tasks based on their urgency and importance

  • I will break down larger tasks into smaller, more manageable ones

  • I will work efficiently and effectively to meet deadlines

  • I will communicate with my team and ask for help if needed

  • I will stay organized and focused to avoid feeling overwhelmed

Q10. Whether E-commerce shopping safe or not

Ans.

E-commerce shopping can be safe if proper precautions are taken.

  • Use secure websites with HTTPS encryption

  • Avoid public Wi-Fi when making purchases

  • Check for seller reviews and ratings

  • Use strong and unique passwords

  • Monitor credit card statements for any unauthorized charges

Q11. what is gps,what do u know about google maps,how are they imp in our lyf, except for maps and routing how is google maps useful.

Ans.

GPS stands for Global Positioning System, Google Maps is a popular mapping service that provides navigation, traffic updates, and location information.

  • GPS is a satellite-based navigation system that allows users to determine their exact location on Earth.

  • Google Maps uses GPS data to provide accurate mapping and routing services.

  • Google Maps is important in our daily lives for navigation, finding nearby businesses, checking traffic conditions, and exploring new places.

  • Apart fro...read more

Q12. Paragraph translation from english to tamil.

Ans.

Translation of a paragraph from English to Tamil

  • Translate the given paragraph from English to Tamil

  • Ensure accuracy and maintain the meaning of the original text

  • Use appropriate grammar and vocabulary

  • Provide a clear and concise translation

  • Consider cultural nuances and context if applicable

Q13. What is the use of financial accounting ?

Ans.

Financial accounting is used to record, summarize and report financial transactions of a business.

  • Helps in making informed business decisions

  • Provides financial information to stakeholders

  • Assists in complying with legal and regulatory requirements

  • Helps in budgeting and forecasting

  • Examples: Income statement, balance sheet, cash flow statement

Q14. Accounts receivable & payable & what's credit memo?

Ans.

Accounts receivable & payable are financial terms related to money owed to and by a company. Credit memo is a document issued to reduce the amount owed by a customer.

  • Accounts receivable refers to money owed to a company by its customers for goods or services provided.

  • Accounts payable refers to money owed by a company to its suppliers or vendors for goods or services received.

  • A credit memo is a document issued by a seller to a buyer, reducing the amount owed by the buyer for g...read more

Q15. What is average daily fabric production rate of company, which type of fabric made this company

Ans.

The average daily fabric production rate and type of fabric made by the company is not available.

  • The information regarding the average daily fabric production rate and type of fabric made by the company is not provided.

  • Without this information, it is difficult to assess the efficiency and productivity of the company.

  • It is recommended to gather more information about the company's production process and fabric types to make an informed decision.

Q16. What are the specifications of latest Laptop or desktop

Ans.

The latest laptops and desktops have varying specifications depending on the brand and model.

  • Latest laptops have 11th Gen Intel Core processors

  • Many laptops have 16GB or 32GB RAM

  • Desktops have NVIDIA or AMD graphics cards

  • SSD storage is becoming more common

  • Many laptops have touchscreens and 2-in-1 designs

Q17. 1)Introduce yourself2) what is artificial intelligence 3) what is database 4) what is GPU 5) what is CPU6) what is IP addresse etc

Ans.

Answers to questions related to Process Executive role including AI, database, GPU, CPU, and IP address.

  • Artificial Intelligence is the simulation of human intelligence in machines that are programmed to think and learn like humans.

  • Database is a structured collection of data that can be accessed, managed, and updated easily.

  • GPU stands for Graphics Processing Unit, which is a specialized electronic circuit designed to rapidly manipulate and alter memory to accelerate the creati...read more

Q18. If you are able to work physically like lifting the shipment loading the vehicle then you are allegeable for work

Ans.

Yes, I am able to work physically and lift shipments and load vehicles.

  • I have experience in physically demanding jobs and am capable of lifting heavy objects.

  • I am willing to perform any necessary physical tasks required for the job.

  • I understand the importance of safety protocols when handling shipments and loading vehicles.

  • Examples of physical tasks I have performed in the past include warehouse work and landscaping.

Q19. How to connect external storage devices on the laptop

Ans.

External storage devices can be connected to a laptop using various methods.

  • Use USB cable to connect external hard drive or flash drive

  • Insert memory card into the laptop's card reader

  • Connect external hard drive wirelessly using Bluetooth or Wi-Fi

  • Use cloud storage services like Google Drive or Dropbox

  • Ensure the laptop has necessary drivers installed for the external device

Q20. What are difference between liability and provision

Ans.

Liability is a present obligation while provision is a possible obligation.

  • Liability is a certain obligation that a company owes to others, while provision is a possible obligation that may or may not occur in the future.

  • Liability is recorded on the balance sheet while provision is recorded in the notes to the financial statements.

  • Examples of liabilities include accounts payable, loans, and salaries payable, while examples of provisions include warranties, bad debts, and rest...read more

Q21. 7qc tool used for improve the quality of product and improve the process

Ans.

7QC tools are used to improve product quality and process efficiency.

  • The 7QC tools include Pareto analysis, cause and effect diagram, control charts, scatter diagrams, histograms, check sheets, and flowcharts.

  • These tools help identify and solve quality-related issues in a systematic manner.

  • For example, using a Pareto chart can help prioritize the most significant quality problems to address first.

  • Control charts can monitor process performance over time to ensure consistency a...read more

Q22. 1-Introduction yourself 2-idea about 3D marking

Ans.

I have experience in processing and I am familiar with 3D marking.

  • I have worked as a processing executive for the past 5 years.

  • I am well-versed in handling various processing tasks efficiently.

  • I have knowledge of 3D marking techniques and their applications.

  • I understand the importance of precision and accuracy in 3D marking.

  • I have experience using software and tools for 3D marking, such as AutoCAD and SolidWorks.

  • I can provide examples of projects where I successfully implemen...read more

Q23. What is deprecation and write its types ?

Ans.

Deprecation is the process of phasing out a software feature or API over time.

  • Deprecation is done to encourage users to switch to newer and better alternatives.

  • There are two types of deprecation: function deprecation and module deprecation.

  • Function deprecation is when a specific function is marked as deprecated and will be removed in future versions.

  • Module deprecation is when an entire module or library is marked as deprecated and will be removed in future versions.

  • Examples o...read more

Q24. Tell me something about human trafficking.

Ans.

Human trafficking is the illegal trade of humans for exploitation or forced labor.

  • Victims are often lured with false promises of employment or a better life.

  • Traffickers use force, fraud, or coercion to control their victims.

  • Victims may be forced to work in industries such as agriculture, domestic work, or sex work.

  • Human trafficking is a global issue, affecting millions of people worldwide.

  • It is a violation of human rights and a form of modern-day slavery.

Q25. Do you know about Labelling and annotations?

Ans.

Labelling and annotations are used to provide additional information and context to data or objects.

  • Labelling involves assigning a name or tag to a data point or object.

  • Annotations provide additional information or context to a data point or object.

  • Labelling and annotations are commonly used in data visualization and machine learning.

  • Examples of labelling and annotations include labeling data points on a scatter plot, annotating an image with object detection results, and lab...read more

Q26. How do you know about automation and automatic vehicles .

Ans.

I have knowledge about automation and automatic vehicles through research and keeping up with industry developments.

  • I have read articles and watched videos about the advancements in automation and automatic vehicles.

  • I have also followed the progress of companies like Tesla and Waymo in developing self-driving cars.

  • I am familiar with the benefits of automation, such as increased efficiency and safety.

  • I understand the potential drawbacks and challenges of implementing automatio...read more

Q27. What is O2C & golden rules of account?

Ans.

O2C stands for Order to Cash. Golden rules of account include principles like consistency, conservatism, and materiality.

  • O2C refers to the entire process of receiving an order from a customer to receiving payment for that order.

  • Golden rules of account are basic principles that guide the process of accounting, such as consistency, conservatism, materiality, etc.

  • Consistency principle states that accounting methods and procedures should be consistent from one period to another.

  • C...read more

Q28. What's credit memo & purchase order?

Ans.

A credit memo is a document issued by a seller to a buyer, reducing the amount owed by the buyer. A purchase order is a document issued by a buyer to a seller, specifying the products or services to be purchased.

  • Credit memo is issued by seller to buyer to reduce amount owed

  • Purchase order is issued by buyer to seller to specify products/services to be purchased

  • Credit memo is used in cases of returns, refunds, or adjustments

  • Purchase order helps in tracking and managing purchase...read more

Q29. who developed python programming language?

Ans.

Python programming language was developed by Guido van Rossum.

  • Guido van Rossum is a Dutch programmer who created Python in the late 1980s.

  • Python was first released in 1991 and has since become one of the most popular programming languages.

  • Guido van Rossum named Python after the British comedy group Monty Python.

  • Python is known for its simplicity, readability, and versatility.

Q30. WHAT YOU KNOWN ABOUT LABELLING OR ANNOTATIONS

Ans.

Labeling or annotations refer to the process of adding descriptive information to data or objects.

  • Labeling is commonly used in image recognition to identify objects or features within an image.

  • Annotations are often used in text data to highlight important information or add context.

  • Labeling and annotations are important for machine learning and data analysis as they provide additional information for algorithms to learn from.

  • Examples of labeling and annotations include adding...read more

Q31. What are the payment terms used in SAP

Ans.

SAP offers various payment terms to its customers based on their requirements.

  • SAP offers standard payment terms like Net 30, Net 60, and Net 90.

  • It also allows customers to define their own payment terms.

  • Payment terms can be assigned to customers, vendors, and materials.

  • SAP also provides the option to set up installment payments.

  • Payment terms can be viewed and modified in the vendor/customer master data.

Q32. What is the mortgage loans?

Ans.

Mortgage loans are loans taken to purchase a property, where the property itself serves as collateral for the loan.

  • Mortgage loans are long-term loans typically with a repayment period of 15-30 years.

  • The interest rate on mortgage loans can be fixed or adjustable.

  • The amount of the loan is determined by the value of the property being purchased.

  • If the borrower fails to make payments, the lender can foreclose on the property.

  • Examples of mortgage lenders include banks, credit unio...read more

Q33. How u will identify the traffic poles

Ans.

Traffic poles can be identified by their shape, color, and location.

  • Look for tall, vertical structures with a circular or rectangular shape

  • Check for reflective material or bright colors such as yellow or red

  • Traffic poles are usually located at intersections or along the sides of roads

  • Some traffic poles may have signs or signals attached to them

Q34. What are there in Purchase Order

Ans.

Purchase Order contains details of goods or services ordered by a buyer from a seller.

  • Purchase Order number

  • Date of Purchase Order

  • Details of the buyer and seller

  • Description of goods or services

  • Quantity and price of goods or services

  • Delivery date and location

  • Terms and conditions of the purchase

Q35. 1 : What is the time if it's 360°from 12Pm To 3Pm 2 : Time Distance to travel 300 kilometres with a speed of 100 3 : which colour Do we get if mixed yello , red , green

Ans.

1. 3 hours 2. 3 hours 3. Brown

  • 1. To go from 12PM to 3PM, it takes 3 hours as it is a 360° rotation on a clock.

  • 2. To travel 300 km at a speed of 100 km/h, it takes 3 hours.

  • 3. Mixing yellow, red, and green typically results in the color brown.

Q36. What is optical fibre communication?Mention its application.

Ans.

Optical fibre communication is a method of transmitting information using light pulses through thin strands of glass or plastic fibers.

  • Optical fibre communication offers high bandwidth and low attenuation, making it ideal for long-distance communication.

  • Applications include internet communication, cable television, telephone systems, and networking.

  • Fiber optic cables are used in data centers, telecommunication networks, and even medical imaging devices.

  • Optical fibre communica...read more

Q37. what are the chemical substance in this product and then how its work

Ans.

The product contains chemical substances such as sodium chloride and water, which work together to create a solution for processing.

  • Chemical substances in the product include sodium chloride and water

  • Sodium chloride helps to create a saline solution for processing

  • Water is used as a solvent to dissolve other ingredients in the product

Q38. What about full Html expansive ?

Ans.

Full Html expansive refers to the ability to use the full range of HTML elements and features in a web application.

  • Full Html expansive allows for the use of advanced HTML elements like canvas, video, audio, and more.

  • It enables the integration of CSS styles and animations to enhance the visual appeal of the application.

  • With full Html expansive, developers can create interactive and dynamic web pages using JavaScript and DOM manipulation.

  • Examples of full Html expansive framewor...read more

Q39. What is even number and odd number, is 35 odd number or not

Ans.

Even numbers are divisible by 2, odd numbers are not. 35 is an odd number.

  • Even numbers are integers that are divisible by 2 without leaving a remainder

  • Odd numbers are integers that are not divisible by 2 without leaving a remainder

  • 35 is not divisible by 2 without leaving a remainder, so it is an odd number

Q40. What do you mean by depreciation

Ans.

Depreciation refers to the decrease in value of an asset over time due to wear and tear, obsolescence, or other factors.

  • Depreciation is a method used in accounting to allocate the cost of an asset over its useful life.

  • It represents the reduction in the value of an asset on the balance sheet.

  • Depreciation can be calculated using various methods such as straight-line, declining balance, or units of production.

  • For example, a company purchases a machine for $10,000 with an estimat...read more

Q41. What's cash application?

Ans.

Cash application is the process of applying incoming payments to the correct customer accounts in a company's financial records.

  • Cash application involves matching payments received with invoices or accounts receivable

  • It ensures accurate recording of payments and reduces errors in financial reporting

  • Automated cash application software can streamline the process and improve efficiency

Q42. When your have exam but you miss the bus how do you manage that situation

Ans.

I would consider alternative transportation options such as calling a cab or using a ride-sharing service.

  • Consider alternative transportation options such as calling a cab or using a ride-sharing service

  • Inform the exam coordinator about the situation and try to reschedule if possible

  • Plan ahead and leave earlier for future exams to avoid missing transportation

Q43. How phone pay and Paytm works in the back end .

Ans.

PhonePe and Paytm are digital payment platforms that work by connecting users' bank accounts or wallets to facilitate transactions.

  • PhonePe and Paytm act as intermediaries between users and their banks or wallets.

  • They use secure encryption protocols to ensure the safety of transactions.

  • When a user makes a payment, PhonePe or Paytm securely transfer the funds from the user's bank account or wallet to the recipient's account.

  • They also provide additional features like bill paymen...read more

Q44. What is Account Receivables ?

Ans.

Account Receivables is the money owed to a company by its customers for goods or services provided on credit.

  • It is a part of a company's balance sheet.

  • It represents the amount of money that customers owe to the company.

  • It is an asset for the company.

  • It is managed by the company's accounting department.

  • Examples include unpaid invoices, outstanding bills, and overdue payments.

Q45. What is the csat and how to improve customer service

Ans.

CSAT stands for Customer Satisfaction Score, and it can be improved by focusing on communication, training, and feedback.

  • Regularly collect feedback from customers to understand their needs and expectations.

  • Provide training to employees to improve their communication and problem-solving skills.

  • Implement a system for quick resolution of customer issues to increase satisfaction levels.

  • Personalize interactions with customers to make them feel valued and appreciated.

  • Use technology...read more

Q46. what is accounts payable? and its cycle ?

Ans.

Accounts payable is the amount a company owes to its suppliers or vendors for goods or services purchased on credit.

  • Accounts payable is a liability on the balance sheet.

  • The accounts payable cycle involves receiving invoices from vendors, verifying the accuracy of the invoices, recording the invoices in the accounting system, and making payments to vendors.

  • The cycle ends when the payment is made to the vendor.

  • Example: Company X receives an invoice from Vendor A for $1,000. The...read more

Q47. Diff b/w router and wifi

Ans.

A router is a networking device that directs traffic between devices on a network, while Wi-Fi is a wireless networking technology.

  • A router connects multiple devices to a network and directs traffic between them.

  • Wi-Fi is a wireless networking technology that allows devices to connect to a network without the need for cables.

  • A router can provide Wi-Fi connectivity, but not all Wi-Fi devices are routers.

  • Wi-Fi can be used to connect devices to a router or other networking device...read more

Q48. What is procurement and why it is important?

Ans.

Procurement is the process of acquiring goods or services from external sources.

  • Procurement involves identifying the need for a product or service, selecting a supplier, negotiating contracts, and managing the delivery of the product or service.

  • It is important because it ensures that an organization has the necessary resources to operate effectively and efficiently.

  • Effective procurement can lead to cost savings, improved quality of goods and services, and increased competitiv...read more

Q49. Which browser we used in daily

Ans.

We use different browsers depending on our personal preferences and work requirements.

  • Some popular browsers are Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

  • Chrome is known for its speed and compatibility with Google services.

  • Firefox is known for its privacy features and customization options.

  • Safari is the default browser for Apple devices.

  • Edge is the default browser for Windows 10.

  • Some people also use alternative browsers like Opera or Brave.

  • Ultimately, the cho...read more

Q50. Give an example of good customer service.

Ans.

A good example of customer service is when a representative goes above and beyond to resolve a customer's issue with empathy and efficiency.

  • Listening actively to the customer's concerns

  • Offering personalized solutions

  • Following up to ensure satisfaction

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