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Infosys BPM
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I was interviewed in Dec 2024.
My notice period is 1 month, and my current salary is $60,000 per year.
Notice period is 1 month
Current salary is $60,000 per year
My notice period is one month.
Notice period is one month
Standard notice period in the industry
Can be negotiable based on circumstances
An amortization entry is a financial transaction that spreads the cost of an intangible asset over its useful life.
Amortization entries are used to gradually reduce the value of intangible assets on the balance sheet.
They are typically recorded as a debit to amortization expense and a credit to the intangible asset account.
Examples of intangible assets that may require amortization entries include patents, trademarks,
Depreciation entry in accounting involves allocating the cost of an asset over its useful life.
Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)
Debit the depreciation expense account and credit the accumulated depreciation account
Adjust the book value of the asset on the balance sheet
Repeat the process each accounting period until the asset is
Types of reconstruction currently being undertaken include urban, environmental, and infrastructure reconstruction.
Urban reconstruction - rebuilding of cities and towns after natural disasters or conflicts
Environmental reconstruction - restoration of ecosystems and habitats
Infrastructure reconstruction - repairing or upgrading of roads, bridges, and utilities
Examples: rebuilding of New Orleans after Hurricane Katrina, ...
Seeking new challenges and growth opportunities in a dynamic work environment.
Looking for new challenges and opportunities for growth
Seeking a more dynamic work environment
Interested in taking on more responsibilities as an Assistant Manager
Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.
Introduced automated email notifications for order status updates to improve communication with customers
Set up automated data backups to ensure data security and prevent loss
Suggested implementing automated inventory management system to streamline operations and reduce manual e
Prepaid expenses are assets paid for in advance but not yet used, so the accounting entry involves debiting an asset account and crediting a liability account.
Debit the Prepaid Expense account (asset account) to increase its balance
Credit the Cash/Bank account or Accounts Payable account to decrease the balance
As the prepaid expense is used up, it is recognized as an expense on the income statement
Examples: Prepaid ren
Amortization entry is a financial accounting process of spreading the cost of an intangible asset over its useful life.
Amortization entry is used to allocate the cost of intangible assets such as patents, copyrights, and trademarks over their useful life.
It helps in matching the expense of the asset with the revenue it generates.
The entry typically involves debiting amortization expense and crediting accumulated amorti...
Lean is a methodology focused on maximizing customer value while minimizing waste.
Lean is about continuously improving processes to eliminate waste and increase efficiency.
It involves identifying value from the customer's perspective and streamlining operations to deliver that value.
Lean principles include Kaizen (continuous improvement), Just-in-Time production, and Jidoka (automation with a human touch).
Examples of L...
Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations.
Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.
It uses statistical tools and techniques to measure and analyze process performance.
The goal of Six Sigma is to reduce variation and improve efficiency, ultimately leading to cost savings and customer satisfa...
Six Sigma techniques include DMAIC, Lean Six Sigma, Root Cause Analysis, and Statistical Process Control.
DMAIC (Define, Measure, Analyze, Improve, Control) is a structured problem-solving methodology used to improve processes.
Lean Six Sigma combines Six Sigma methods with Lean manufacturing principles to reduce waste and improve efficiency.
Root Cause Analysis is a technique used to identify the underlying cause of a pr...
A service level is a metric used to measure the performance of a service provider in meeting customer expectations.
Service level agreements (SLAs) define the expected level of service to be provided
Service levels are often expressed as a percentage of time that a service is available or delivered within a certain timeframe
Monitoring and reporting on service levels helps identify areas for improvement
Example: A service ...
SLAs are agreements between a service provider and a customer that outline the level of service expected.
SLAs define the scope, quality, and responsibilities of the service provider.
They include metrics such as response time, resolution time, and uptime guarantees.
Penalties may be specified for failing to meet SLA requirements.
Examples include a web hosting company guaranteeing 99.9% uptime or a call center promising t
I have proposed implementing robotic process automation (RPA) for repetitive tasks, using workflow automation tools, and integrating AI for data analysis.
Proposed implementing robotic process automation (RPA) for repetitive tasks to increase efficiency
Suggested using workflow automation tools to streamline processes and reduce manual errors
Recommended integrating AI for data analysis to improve decision-making and fore
Accrued expenses refer to expenses that have been incurred but not yet paid.
Accrued expenses are recorded as liabilities on the balance sheet.
They are typically recognized at the end of an accounting period.
Examples include accrued salaries, interest, and utilities.
Accrued expenses are important for accurate financial reporting.
I was interviewed in Jan 2025.
General knowlege and communication
I was interviewed in Jan 2025.
What people are saying about Infosys BPM
I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.
There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.
I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.
Over 5 years of experience in process improvement and optimization
Skilled in team management and leadership
Proficient in data analysis and reporting
Strong communication and interpersonal skills
Certified in Lean Six Sigma
I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.
Managed team of associates to meet daily production targets
Analyzed process data to identify areas for improvement
Implemented new strategies to streamline operations and reduce errors
Seeking new challenges and opportunities for growth.
Looking for career advancement
Desire for new challenges
Seeking better work-life balance
My current CTC is INR 6,00,000 per annum.
My current CTC is INR 6,00,000 per annum.
I am currently earning INR 50,000 per month.
My total compensation package is INR 6 lakhs per year.
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
My expected salary is flexible and open to discussion.
I am looking for a competitive salary that reflects my skills and experience.
I am open to considering benefits and opportunities for growth in addition to salary.
Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.
Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.
Life insurance provides a payout to beneficiaries upon the insured's death.
Health insurance covers medical expenses and treatments.
Auto insurance protects again...
I left my previous organization in order to pursue new opportunities for growth and development.
Opportunity for career advancement
Seeking new challenges
Change in industry focus
Relocation to a different city
Better work-life balance
I have the relevant experience, skills, and dedication to excel in this role.
I have X years of experience in process management and have consistently met or exceeded targets.
I am proficient in using various tools and software to streamline processes and improve efficiency.
I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.
I am highly organized, detail-oriented, and have ...
Yes, I am comfortable with permanent night shifts.
I have previous experience working night shifts and have adjusted well to the schedule.
I understand the importance of maintaining a healthy work-life balance, even when working night shifts.
I am willing to adapt my lifestyle and routines to accommodate working during the night.
I am aware of the potential challenges of working night shifts, such as sleep disruption, and
I am currently earning $50,000 annually and my expected salary is $60,000.
Current salary: $50,000 annually
Expected salary: $60,000 annually
Infosys BPM interview questions for popular designations
I applied via Job Portal
Testing and behavioral questions
Get interview-ready with Top Infosys BPM Interview Questions
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
I am a dedicated and experienced professional with a strong background in consulting and project management.
Over 5 years of experience in consulting and project management
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proven track record of delivering successful projects on time and within budget
My strong analytical skills, attention to detail, and ability to work well in a team make me the best fit for this role.
Strong analytical skills - able to analyze data and make informed decisions
Attention to detail - ensures accuracy and quality in work
Team player - collaborates effectively with colleagues to achieve goals
Value Stream Mapping is a lean management tool used to visualize and analyze the steps involved in delivering a product or service.
It helps identify waste and inefficiencies in the process.
It provides a clear picture of the current state and helps in designing a future state for improved flow.
Commonly used symbols include process steps, inventory, delays, and information flow.
Example: Mapping the steps involved in manu...
CHI-Square Distribution is a probability distribution used in statistical tests to determine the significance of relationships between categorical variables.
Used in hypothesis testing to determine if there is a significant association between two categorical variables
Calculates the difference between observed and expected frequencies
Commonly used in goodness-of-fit tests and tests of independence
Example: Testing if the...
Implemented process improvements in a manufacturing plant to reduce defects and increase efficiency
Identified key areas of inefficiency in the production process
Utilized statistical analysis to pinpoint root causes of defects
Implemented changes such as standardizing work instructions and training operators
Monitored progress through data collection and analysis
Achieved a 20% reduction in defects and a 15% increase in ov
I approach problems by breaking them down into smaller components, analyzing each part thoroughly, and then developing a strategic plan to address the issue.
Identify the root cause of the problem
Gather relevant data and information
Brainstorm potential solutions
Evaluate the pros and cons of each solution
Develop a strategic plan to address the problem
Implement the plan and monitor progress
Adjust the plan as needed based
Identifying potential risks in a process involves thorough analysis and evaluation of each step to anticipate possible issues.
Conducting a comprehensive risk assessment to identify potential hazards
Analyzing past data and trends to predict future risks
Engaging stakeholders to gather insights on potential risks
Utilizing risk management tools and techniques such as SWOT analysis
Creating contingency plans to mitigate iden
FMEA stands for Failure Mode and Effects Analysis, a systematic method for identifying and preventing potential failures in a process or product.
FMEA involves identifying potential failure modes, determining their effects, and prioritizing actions to address them
It helps in proactively identifying and mitigating risks before they occur
FMEA is commonly used in industries such as automotive, aerospace, and healthcare to ...
Process stability and control can be determined by analyzing variation in data points over time.
Use statistical process control charts like control charts, run charts, or histograms to monitor variation.
Look for patterns such as trends, cycles, or shifts in the data that may indicate instability.
Calculate process capability indices like Cp, Cpk, Pp, or Ppk to assess how well the process meets specifications.
Perform hyp...
Tests for normal distribution include Shapiro-Wilk test, Kolmogorov-Smirnov test, and Anderson-Darling test.
Shapiro-Wilk test: Tests if a sample comes from a normally distributed population.
Kolmogorov-Smirnov test: Tests if a sample comes from a specific distribution (e.g., normal).
Anderson-Darling test: Tests if a sample comes from a particular distribution (e.g., normal).
One of the top challenges I faced in my previous organization was managing a high volume of client requests within tight deadlines.
Prioritized tasks based on urgency and importance
Implemented efficient communication channels to streamline client requests
Collaborated with team members to delegate tasks effectively
Utilized project management tools to track progress and ensure timely delivery
Managed client relationships, conducted market research, and developed strategic recommendations for business growth.
Led client meetings to discuss project objectives and deliverables
Analyzed market trends and competitor data to identify growth opportunities
Collaborated with cross-functional teams to develop and implement strategic plans
Prepared and presented client-facing reports and presentations
Managed project timel
I managed conflicts by actively listening, understanding all perspectives, finding common ground, and proposing solutions.
Actively listened to all parties involved to understand their perspectives
Identified common ground and areas of agreement
Proposed solutions that addressed the concerns of all parties
Used effective communication and negotiation skills to resolve conflicts peacefully
Implemented Lean Six Sigma initiatives to streamline processes and reduce waste.
Led a project to map out current processes, identify bottlenecks, and implement solutions to improve efficiency.
Introduced standardized work instructions to ensure consistency and reduce errors.
Trained team members on Lean Six Sigma principles to foster a culture of continuous improvement.
Implemented visual management tools to track progres
TQM stands for Total Quality Management, a management approach focused on continuous improvement of processes and products.
TQM involves all employees in the organization working together to improve quality
It emphasizes customer satisfaction and meeting their needs and expectations
TQM uses tools like Six Sigma, Lean, and PDCA cycle to achieve quality goals
Examples of companies known for implementing TQM include Toyota a
Seeking new challenges and opportunities for growth in a different environment.
Looking for new challenges to expand my skill set
Seeking opportunities for career advancement
Interested in exploring different industries or sectors
I would conduct a thorough analysis to identify root causes and implement targeted solutions.
Conduct a comprehensive analysis to identify the root causes of underperformance
Collaborate with team members to gather insights and perspectives
Develop a strategic plan to address the identified issues
Implement targeted solutions and monitor progress closely
Regularly review and adjust strategies as needed to ensure improvement
...
I used to publish financial reports using Excel and PowerPoint.
Used Excel to analyze financial data and create tables and charts
Utilized PowerPoint to present findings and recommendations
Collaborated with team members to gather data and ensure accuracy
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
Some of the top questions asked at the Infosys BPM interview -
The duration of Infosys BPM interview process can vary, but typically it takes about less than 2 weeks to complete.
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