Infosys BPM Interview Questions, Process, and Tips

Q1. What is your notice period, and what is your current salary?
Ans. 
My notice period is 1 month, and my current salary is $60,000 per year.
• Notice period is 1 month

• Current salary is $60,000 per year
Answered by AI
Add your answer
Q2. What is your notice period?
Ans. 
My notice period is one month.
• Notice period is one month

• Standard notice period in the industry

• Can be negotiable based on circumstances
Answered by AI
Add your answer

Q1. What is an amortization entry?
Ans. 
An amortization entry is a financial transaction that spreads the cost of an intangible asset over its useful life.
• Amortization entries are used to gradually reduce the value of intangible assets on the balance sheet.

• They are typically recorded as a debit to amortization expense and a credit to the intangible asset account.

• Examples of intangible assets that may require amortization entries include patents, trademarks,
Answered by AI
Add your answer
Q2. What is the process for recording a depreciation entry in accounting?
Ans. 
Depreciation entry in accounting involves allocating the cost of an asset over its useful life.
• Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)

• Debit the depreciation expense account and credit the accumulated depreciation account

• Adjust the book value of the asset on the balance sheet

• Repeat the process each accounting period until the asset is
Answered by AI
Add your answer
Q3. What are the types of reconstruction currently being undertaken?
Ans. 
Types of reconstruction currently being undertaken include urban, environmental, and infrastructure reconstruction.
• Urban reconstruction - rebuilding of cities and towns after natural disasters or conflicts

• Environmental reconstruction - restoration of ecosystems and habitats

• Infrastructure reconstruction - repairing or upgrading of roads, bridges, and utilities

• Examples: rebuilding of New Orleans after Hurricane Katrina, ...read more
Answered by AI
Add your answer
Q4. What is your reason for seeking a job change?
Ans. 
Seeking new challenges and growth opportunities in a dynamic work environment.
• Looking for new challenges and opportunities for growth

• Seeking a more dynamic work environment

• Interested in taking on more responsibilities as an Assistant Manager
Answered by AI
Add your answer
Q5. What automation ideas have you implemented or suggested in your current processes?
Ans. 
Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.
• Introduced automated email notifications for order status updates to improve communication with customers

• Set up automated data backups to ensure data security and prevent loss

• Suggested implementing automated inventory management system to streamline operations and reduce manual e
Answered by AI
Add your answer
Q6. What is the accounting entry for prepaid expenses?
Ans. 
Prepaid expenses are assets paid for in advance but not yet used, so the accounting entry involves debiting an asset account and crediting a liability account.
• Debit the Prepaid Expense account (asset account) to increase its balance

• Credit the Cash/Bank account or Accounts Payable account to decrease the balance

• As the prepaid expense is used up, it is recognized as an expense on the income statement

• Examples: Prepaid ren
Answered by AI
Add your answer

Q1. What is the amortization entry?
Ans. 
Amortization entry is a financial accounting process of spreading the cost of an intangible asset over its useful life.
• Amortization entry is used to allocate the cost of intangible assets such as patents, copyrights, and trademarks over their useful life.

• It helps in matching the expense of the asset with the revenue it generates.

• The entry typically involves debiting amortization expense and crediting accumulated amorti...read more
Answered by AI
Add your answer
Q2. What is your understanding of Lean?
Ans. 
Lean is a methodology focused on maximizing customer value while minimizing waste.
• Lean is about continuously improving processes to eliminate waste and increase efficiency.

• It involves identifying value from the customer's perspective and streamlining operations to deliver that value.

• Lean principles include Kaizen (continuous improvement), Just-in-Time production, and Jidoka (automation with a human touch).

• Examples of L...read more
Answered by AI
Add your answer
Q3. What is your understanding of Six Sigma
Ans. 
Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations.
• Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

• It uses statistical tools and techniques to measure and analyze process performance.

• The goal of Six Sigma is to reduce variation and improve efficiency, ultimately leading to cost savings and customer satisfa...read more
Answered by AI
Add your answer
Q4. What are the techniques used in Six Sigma?
Ans. 
Six Sigma techniques include DMAIC, Lean Six Sigma, Root Cause Analysis, and Statistical Process Control.
• DMAIC (Define, Measure, Analyze, Improve, Control) is a structured problem-solving methodology used to improve processes.

• Lean Six Sigma combines Six Sigma methods with Lean manufacturing principles to reduce waste and improve efficiency.

• Root Cause Analysis is a technique used to identify the underlying cause of a pr...read more
Answered by AI
Add your answer
Q5. What is a service level?
Ans. 
A service level is a metric used to measure the performance of a service provider in meeting customer expectations.
• Service level agreements (SLAs) define the expected level of service to be provided

• Service levels are often expressed as a percentage of time that a service is available or delivered within a certain timeframe

• Monitoring and reporting on service levels helps identify areas for improvement

• Example: A service ...read more
Answered by AI
Add your answer
Q6. What are Service Level Agreements (SLAs)?
Ans. 
SLAs are agreements between a service provider and a customer that outline the level of service expected.
• SLAs define the scope, quality, and responsibilities of the service provider.

• They include metrics such as response time, resolution time, and uptime guarantees.

• Penalties may be specified for failing to meet SLA requirements.

• Examples include a web hosting company guaranteeing 99.9% uptime or a call center promising t
Answered by AI
Add your answer
Q7. What automation ideas have you proposed for the current processes?
Ans. 
I have proposed implementing robotic process automation (RPA) for repetitive tasks, using workflow automation tools, and integrating AI for data analysis.
• Proposed implementing robotic process automation (RPA) for repetitive tasks to increase efficiency

• Suggested using workflow automation tools to streamline processes and reduce manual errors

• Recommended integrating AI for data analysis to improve decision-making and fore
Answered by AI
Add your answer
Q8. What is the case study regarding the entry for accrued expenses?
Ans. 
Accrued expenses refer to expenses that have been incurred but not yet paid.
• Accrued expenses are recorded as liabilities on the balance sheet.

• They are typically recognized at the end of an accounting period.

• Examples include accrued salaries, interest, and utilities.

• Accrued expenses are important for accurate financial reporting.
Answered by AI
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Techincal questions
Add your answer

General knowlege and communication

Q1. Walk me through your resume
Add your answer
Q2. Why to choose this job
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Technical question
Add your answer

Q1. Can you provide a self-introduction?
Add your answer
Q2. About experience
Add your answer

Q1. What is the explanation of the OSI layers?
Add your answer
Q2. What were the challenges you faced in your previous work?
Add your answer
Q3. Outlook configuration
Add your answer

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.
• Over 5 years of experience in process improvement and optimization

• Skilled in team management and leadership

• Proficient in data analysis and reporting

• Strong communication and interpersonal skills

• Certified in Lean Six Sigma
Answered by AI
Add your answer
Q2. Tell me about your previous job profile.
Ans. 
I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.
• Managed team of associates to meet daily production targets

• Analyzed process data to identify areas for improvement

• Implemented new strategies to streamline operations and reduce errors
Answered by AI
Add your answer
Q3. Why did you leave your previous organization?
Ans. 
Seeking new challenges and opportunities for growth.
• Looking for career advancement

• Desire for new challenges

• Seeking better work-life balance
Answered by AI
Add your answer
Q4. What is your current CTC?
Ans. 
My current CTC is INR 6,00,000 per annum.
• My current CTC is INR 6,00,000 per annum.

• I am currently earning INR 50,000 per month.

• My total compensation package is INR 6 lakhs per year.
Answered by AI
Add your answer
Q5. What is your expected salary?
Ans. 
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
• My expected salary is flexible and open to discussion.

• I am looking for a competitive salary that reflects my skills and experience.

• I am open to considering benefits and opportunities for growth in addition to salary.
Answered by AI
Add your answer

Q1. Go through your profile including your work profile.
Add your answer
Q2. What do you know about insurance and tell us the different types of it?
Ans. 
Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.
• Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

• Life insurance provides a payout to beneficiaries upon the insured's death.

• Health insurance covers medical expenses and treatments.

• Auto insurance protects again...read more
Answered by AI
Add your answer
Q3. When & why did you leave your previous organization?
Ans. 
I left my previous organization in order to pursue new opportunities for growth and development.
• Opportunity for career advancement

• Seeking new challenges

• Change in industry focus

• Relocation to a different city

• Better work-life balance
Answered by AI
Add your answer
Q4. Why should we hire you?
Ans. 
I have the relevant experience, skills, and dedication to excel in this role.
• I have X years of experience in process management and have consistently met or exceeded targets.

• I am proficient in using various tools and software to streamline processes and improve efficiency.

• I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

• I am highly organized, detail-oriented, and have ...read more
Answered by AI
Add your answer
Q5. Are comfortable with permanent night shift?
Ans. 
Yes, I am comfortable with permanent night shifts.
• I have previous experience working night shifts and have adjusted well to the schedule.

• I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

• I am willing to adapt my lifestyle and routines to accommodate working during the night.

• I am aware of the potential challenges of working night shifts, such as sleep disruption, and
Answered by AI
Add your answer
Q6. What is your current salary & what is your expected salary?
Ans. 
I am currently earning $50,000 annually and my expected salary is $60,000.
• Current salary: $50,000 annually

• Expected salary: $60,000 annually
Answered by AI
Add your answer
Q7. Do you have any questions for us? if not then HR will share your feedback from us.
Add your answer