Technology Support Specialist

Technology Support Specialist Interview Questions and Answers

Updated 13 Feb 2025

Q1. How to do test a perticuler application if we dont have any requirement

Ans.

Testing an application without requirements

  • Explore the application to understand its functionality

  • Create test cases based on the observed behavior

  • Use exploratory testing to uncover any hidden defects

  • Collaborate with stakeholders to gather requirements if possible

  • Consider industry standards and best practices for similar applications

Q2. What is the explanation of the OSI layers?

Ans.

The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

  • The OSI model helps in understanding how data is transmitted over a network.

  • Each layer has specific functions and interacts with adjacent layers.

  • Examples of OSI layers include Physical, Data Link, Network, Transport, Session, Presentation, and Application layers.

Q3. how to do testing if we dont have any requirement

Ans.

Testing without requirements

  • Identify the purpose of the system or application

  • Create test cases based on common user scenarios

  • Use exploratory testing to uncover issues

  • Collaborate with stakeholders to gather requirements

  • Consider industry standards and best practices

  • Document any assumptions made during testing

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