2,200+ Infosys BPM Interview Questions & Answers | Complete Prep Guide 2025

Infosys BPM Interview Experiences

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941 interviews found

Servicenow Developer Interview Questions & Answers

Lalitha

posted on 4 Aug 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Not Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical

(5 Questions)

Q1. What is data lookup

Ans.

Data lookup is a process of searching for specific data in a database or table based on certain criteria.

Data lookup involves searching for a specific piece of information within a dataset.
It is commonly used in databases to retrieve relevant data based on specified conditions.
Data lookup can be performed using SQL queries or through built-in functions in programming languages.

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Q2. Types of changes

Ans.

Types of changes refer to the categories in which changes can be classified based on their impact and scope.

Standard changes: pre-approved changes that are low risk and frequently occurring
Normal changes: changes that follow the standard change process and require approval
Emergency changes: urgent changes that must be implemented immediately to resolve critical issues
Major changes: high-impact changes that require sign...

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Q3. Incident management

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Q4. Case management

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Q5. Script include types and syntax

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Skills evaluated in this interview

Servicenow Developer Interview Questions asked at other Companies

Q1. How to calculate timing of Incident which assigned to multiple group

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Data Science Lead Interview Questions & Answers

Anonymous

posted on 9 Jan 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Company Website and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical

(1 Question)

Q1. What is the architecture of Transformers in machine learning?

Ans.

Transformers in machine learning are a type of deep learning model that uses self-attention mechanisms to process sequential data.

Transformers consist of an encoder and a decoder, each composed of multiple layers of self-attention and feedforward neural networks.
Self-attention allows the model to weigh the importance of different input tokens when making predictions.
Transformers have been widely used in natural languag...

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Round 2 - Technical

(1 Question)

Q1. General questions related to resume

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Data Science Lead Interview Questions asked at other Companies

Q1. What is the architecture of Transformers in machine learning?

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Infosys BPM Interview Questions and Answers for Freshers

Technical Support Specialist Interview Questions & Answers

Anonymous

posted on 28 Nov 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Infosys portal and was interviewed in May 2024. There was 1 interview round.

Round 1 - No job security

(2 Questions)

Q1. No job security

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Q2. Worst work culture

Ans.

A toxic work culture characterized by lack of communication, micromanagement, and high turnover rates.

Lack of communication between team members and management
Micromanagement by supervisors leading to low morale
High turnover rates due to stress and burnout
Lack of diversity and inclusion in the workplace

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Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to share my experience with Infosys BPM, particularly regarding the work-life balance, which I found to be quite poor. Despite having a positive interview experience, I would strongly advise against joining Infosys due to its lack of job security and disregard for employee well-being.

With over 6 years of experience working with international clients, I had previously been employed at Cognizant, where I worked on a Google project. I received a call from Infosys, passed their interview, and was asked to join immediately. Since Cognizant had a 90 days of notice period, I opted for a buyout, paid three months’ salary, and left on August 8, 2024, to join Infosys the next day, August 9, 2024. After undergoing 3 months of training, I was assigned to the night shift (9:00 PM to 6:15 AM), but due to health reasons, my doctor advised against working at night. I informed the Infosys management and HR about my situation, but they were unempathetic and instead asked me to resign. Despite my repeated attempts to explain my health concerns, they eventually succeeded in terminating my employment.

The effort I put into paying for the buyout and transitioning from Cognizant to Infosys was disregarded, and I was let go. Now, I find myself unemployed and seeking better opportunities.

I urge anyone considering joining Infosys to reconsider, as this company does not prioritize employee health or job security, and it could have a harmful impact on your career.

Technical Support Specialist Interview Questions asked at other Companies

Q1. What do you think are the key qualities necessary for providing excellent customer service?

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Senior Software Developer Interview Questions & Answers

Anonymous

posted on 29 May 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

No response

I applied via Walk-in

Round 1 - Technical