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Infosys BPM Technical Process Specialist Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Infosys BPM Technical Process Specialist Interview Questions and Answers

View all 7 questions

Infosys BPM Technical Process Specialist Interview Experiences

12 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tech question. Service desk technical tern
  • Q2. What is service desk.? What was your experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Simple knowledge on Computer Architecture

Technical Process Specialist Interview Questions Asked at Other Companies

asked in Infosys
Q1. What is IP address? What is TCP/IP protocol , how it's work? What ... read more
asked in Infosys BPM
Q2. What is Active Directory
asked in Infosys BPM
Q3. How to fix blue screen error
asked in Infosys BPM
Q4. What is DHCP and DORA process
asked in Infosys BPM
Q5. FSMO roles in Active Directory
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Previous experience
  • Q2. Organizationname and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that's it so will get the job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Type of IP addresses
  • Ans. 

    There are two types of IP addresses: IPv4 and IPv6.

    • IPv4 addresses are 32-bit numerical addresses, written in decimal format (e.g. 192.168.1.1)

    • IPv6 addresses are 128-bit hexadecimal addresses, written in a format like 2001:0db8:85a3:0000:0000:8a2e:0370:7334

  • Answered by AI
  • Q2. What is DHCP and DORA process
  • Ans. 

    DHCP is a network protocol that assigns IP addresses to devices, while DORA is the process DHCP uses to allocate IP addresses.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DORA stands for Discover, Offer, Request, Acknowledge

    • Discover: Client broadcasts a DHCPDISCOVER message to find available DHCP servers

    • Offer: DHCP server responds with a DHCPOFFER message containing an IP address

    • Request: Client sends a DHCPREQUES...

  • Answered by AI
  • Q3. How to fix blue screen error
  • Ans. 

    To fix a blue screen error, try restarting your computer, checking for hardware or software issues, updating drivers, and running a system restore.

    • Restart your computer to see if the error resolves itself

    • Check for hardware issues such as faulty RAM or hard drive

    • Check for software issues such as incompatible drivers or corrupt system files

    • Update drivers for your hardware components

    • Run a system restore to revert your sys

  • Answered by AI
  • Q4. What is DNS ?
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by translating domain names into numerical IP addresses that computers can understand.

    • DNS also helps in load balancing, failover, and other networ...

  • Answered by AI

Skills evaluated in this interview

Infosys BPM interview questions for designations

 Process Specialist

 (54)

 Senior Process Specialist

 (3)

 Technical Process Executive

 (3)

 Technical Specialist

 (2)

 Process Specialist SME

 (2)

 Process Accountant Specialist

 (1)

 Process Specialist 2

 (1)

 Sme Process Specialist

 (1)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Active Directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources and users

    • Allows administrators to assign policies, deploy software, and apply critical updates

    • Enables single sign-on for users to access multiple applications and resources with one set of credentials

  • Answered by AI
  • Q2. FSMO roles in Active Directory
  • Ans. 

    FSMO roles are specialized roles in Active Directory that handle specific tasks for the domain.

    • There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • Each role has a specific function such as managing schema changes, adding or removing domains, allocating RIDs, handling password changes, and updating cross-domain references.

    • FSMO roles are assigned to specific do...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Infosys BPM Technical Process Specialist interview:
  • Active Directory
  • MS Exchange
  • MS Outlook
  • O365
  • SAP
Interview preparation tips for other job seekers - Communication should need to be perfect as they hired for client based process

Skills evaluated in this interview

Get interview-ready with Top Infosys BPM Interview Questions

I applied via Recruitment Consulltant and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Technical questions regarding cloud and citrix servers.

Interview Preparation Tips

Interview preparation tips for other job seekers - They promise WFH at first to make you switch companies and then tell you it's hybrid after the onboarding, and then tell its fully work from office before starting pre process training. The recruitment process is a total sham. The different teams in the organisation are very uncoordinated, they do not communicate properly among themselves. I had to submit my required documents to at least 20 different people on 20 different days and even then they keep on emailing for more documents for background verification. If you're coming after hearing it's WFH, don't. Stay where you are. They have the weirdest leave policy where it's just 14 leaves in the whole year.
Round 1 - Technical 

(2 Questions)

  • Q1. VPN issue and troubleshooting
  • Q2. SLA and incident management
Round 2 - HR 

(1 Question)

  • Q1. Experience and Expectation salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if answer is wrong also and say ready learn new things

I applied via Approached by Company and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about work, thats it
  • Q2. Technology used for work
  • Ans. 

    I use a variety of technologies for work.

    • I primarily use Microsoft Office Suite for documentation and communication.

    • I also use project management tools like Jira and Trello.

    • For data analysis, I use Excel and SQL.

    • I have experience with programming languages like Python and Java.

    • I am familiar with cloud computing platforms like AWS and Azure.

    • I use collaboration tools like Slack and Zoom for remote work.

    • I am constantly le...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would say to avoid this job because after selection in any process, they select only 5 people out of 20, then others are put on bench, waiting for other project in 45 days. Don,t fall for trap.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Case Study 

For QA you need to have complete knowledge of QC tools and analytical skills and need to know roles and responsibilities of a QA in business

Round 2 - HR 

(1 Question)

  • Q1. Related to documents and salary part

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have the knowledge about business processes and bpo

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Normal HR questions like Introduce yourself and along with experience (if you hold any experience) if not then say fresher and if experience what was your roles & responsibility and they check your communi...
  • Q2. Normal question like your name about family and work experience if fresher what you were doing and envolve in further studies what you were studying like vise versa

Interview Preparation Tips

Interview preparation tips for other job seekers - They Conduct a Berlitz test you have to clear that ....that was your final round for Berlitz you can see the video on u tube .

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Technical Process Specialist interview?
Infosys BPM interview process usually has 1-2 rounds. The most common rounds in the Infosys BPM interview process are HR, Technical and Resume Shortlist.
How to prepare for Infosys BPM Technical Process Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are L1, Technical Support, B2C, IT Service Desk and Semi Voice.
What are the top questions asked in Infosys BPM Technical Process Specialist interview?

Some of the top questions asked at the Infosys BPM Technical Process Specialist interview -

  1. What is Active Direct...read more
  2. What is DHCP and DORA proc...read more
  3. How to fix blue screen er...read more

Tell us how to improve this page.

Infosys BPM Technical Process Specialist Interview Process

based on 14 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

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Infosys BPM Technical Process Specialist Salary
based on 906 salaries
₹2.5 L/yr - ₹7.5 L/yr
At par with the average Technical Process Specialist Salary in India
View more details

Infosys BPM Technical Process Specialist Reviews and Ratings

based on 124 reviews

2.8/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.4

Salary

3.4

Job security

2.8

Company culture

2.2

Promotions

2.6

Work satisfaction

Explore 124 Reviews and Ratings
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