Infosys BPM Process Specialist Interview Questions, Process, and Tips

Q1. During the one-on-one interview for the HR Specialist role, what types of Excel formulas are you expected to demonstrate during the screen-sharing session?
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Q2. What is the description of the job profile?
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Process Specialists are responsible for analyzing and improving business processes to increase efficiency and productivity.
• Analyzing current processes to identify areas for improvement

• Developing and implementing new processes or process improvements

• Monitoring and evaluating the effectiveness of implemented processes

• Collaborating with various teams to streamline workflows

• Providing training and support to employees on ne...read more
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Q3. Situation based questions
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Q4. What are the different types of metrics used by Human Resources?
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Different types of metrics used by Human Resources include recruitment metrics, retention metrics, performance metrics, and diversity metrics.
• Recruitment metrics: Time to fill, cost per hire, source of hire

• Retention metrics: Turnover rate, retention rate, employee satisfaction

• Performance metrics: Key performance indicators (KPIs), productivity metrics, goal achievement

• Diversity metrics: Representation of diverse groups
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Q5. What are the basic HR policies and procedures?
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HR policies and procedures are guidelines and rules set by an organization to manage its employees effectively.
• HR policies cover areas such as recruitment, training, performance evaluation, compensation, and employee relations.

• Procedures outline the steps to be followed in various HR processes, such as onboarding, disciplinary actions, and grievance handling.

• Examples of HR policies include anti-discrimination policies,...read more
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Q1. General questions like CTC, NP, etc
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Q1. Questions related to the process
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Q2. Process related questions
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Q1. Discussion on salary, work timings, etc
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Q1. Ngclass and ngstyle differences
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NgClass is used to add or remove CSS classes dynamically, while NgStyle is used to add or remove inline styles dynamically in Angular.
• NgClass is used to conditionally apply CSS classes based on expression evaluation.

• NgStyle is used to conditionally apply inline styles based on expression evaluation.

• NgClass example:

• NgStyle example:
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Q2. Basic discussion over angular
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Q3. Life cycle hook
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Basic Capital Market, Reasoning, English

Q1. Tell me about yourself and roles & responsibility
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Q2. What is Financial Statement
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Financial statements are documents that provide information about the financial performance and position of a company.
• Financial statements include the income statement, balance sheet, and cash flow statement.

• They are used by investors, creditors, and analysts to assess the financial health of a company.

• The income statement shows the company's revenues and expenses over a period of time.

• The balance sheet provides a snap...read more
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Q1. Normal Discussion
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