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Infosys BPM Technical Support Specialist Interview Questions and Answers
Updated
28 Nov 2024
1 interview found
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Interview experience
Bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Infosys portal and was interviewed in May 2024.
1 Interview Round
1
No job security Round (2 Questions)
- Q1. No job security Add Answer
- Q2. Worst work culture View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I would like to share my experience with Infosys BPM, particularly regarding the work-life balance, which I found to be quite poor. Despite having a positive interview experience, I would strongly advise against joining Infosys due to its lack of job security and disregard for employee well-being.
With over 6 years of experience working with international clients, I had previously been employed at Cognizant, where I worked on a Google project. I received a call from Infosys, passed their interview, and was asked to join immediately. Since Cognizant had a 90 days of notice period, I opted for a buyout, paid three months’ salary, and left on August 8, 2024, to join Infosys the next day, August 9, 2024. After undergoing 3 months of training, I was assigned to the night shift (9:00 PM to 6:15 AM), but due to health reasons, my doctor advised against working at night. I informed the Infosys management and HR about my situation, but they were unempathetic and instead asked me to resign. Despite my repeated attempts to explain my health concerns, they eventually succeeded in terminating my employment.
The effort I put into paying for the buyout and transitioning from Cognizant to Infosys was disregarded, and I was let go. Now, I find myself unemployed and seeking better opportunities.
I urge anyone considering joining Infosys to reconsider, as this company does not prioritize employee health or job security, and it could have a harmful impact on your career.
With over 6 years of experience working with international clients, I had previously been employed at Cognizant, where I worked on a Google project. I received a call from Infosys, passed their interview, and was asked to join immediately. Since Cognizant had a 90 days of notice period, I opted for a buyout, paid three months’ salary, and left on August 8, 2024, to join Infosys the next day, August 9, 2024. After undergoing 3 months of training, I was assigned to the night shift (9:00 PM to 6:15 AM), but due to health reasons, my doctor advised against working at night. I informed the Infosys management and HR about my situation, but they were unempathetic and instead asked me to resign. Despite my repeated attempts to explain my health concerns, they eventually succeeded in terminating my employment.
The effort I put into paying for the buyout and transitioning from Cognizant to Infosys was disregarded, and I was let go. Now, I find myself unemployed and seeking better opportunities.
I urge anyone considering joining Infosys to reconsider, as this company does not prioritize employee health or job security, and it could have a harmful impact on your career.
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Fair and was interviewed in Feb 2024.
1 Interview Round
1
Aptitude Test Round
It was an online test with a set of rounds including typing speed, vocabulary test, and aptitude questions.
Technical Support Engineer Interview Questions
Concentrix Corporation
Anonymous
posted on 16 Nov 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What is DNS ? View Answers (1)
- Q2. What are different protocols used for internet View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy interviews just prepare for technical stuffs
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Campus Placement
4 Interview Rounds
1
Group Discussion Round
They will give some topic and we have to discuss with the other candidates.
2
Assignment Round
Easy assignment.. It was just around one hour...
3
Assignment Round
It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..
4
One-on-one Round (2 Questions)
- Q1. Tell me about ur self View Answers (1)
- Q2. Why should hire you? View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Why did you left your last job? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Basic soft skills interview just to check your communication skills like why do you want to join us? Where do you see yourself ?
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Basic computer knowledge Add Answer
- Q2. General hardware and software Add Answer
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Where do you stay View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Lucid interview
Customer Support Executive Interview Questions
Altruist Technologies
Anonymous
posted on 13 Nov 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What u did yesterday? View Answers (1)
- Q2. Talk about any topic Add Answer
2
HR Round (2 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Wht you wanna work in this company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be fluent in English language
Customer Support Executive Interview Questions
Altruist Customer Management India
Anonymous
posted on 8 Dec 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Basic Introduction Add Answer
- Q2. About Experience Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Normal introduction Add Answer
- Q2. Career Objectives and experience View Answers (1)
- Q3. Qualifications and problem solving Add Answer
- Q4. Manager round and skill questions. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
Good
Difficulty level
-
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. What is SOLID principle View Answers (1)
- Q2. Use of joins in sql View Answers (1)
2
One-on-one Round (1 Question)
- Q1. Explain current project and role Add Answer
Skills evaluated in this interview
Infosys BPM Interview FAQs
How to prepare for Infosys BPM Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are Desktop Support, Help Desk Operations, Helpdesk, IT Helpdesk and IT Service Desk.
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Infosys BPM Technical Support Specialist Reviews and Ratings
based on 23 reviews
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