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Diebold Nixdorf Technical Support Specialist Interview Questions and Answers

Updated 20 Sep 2023

Diebold Nixdorf Technical Support Specialist Interview Experiences

1 interview found

Technical Support Specialist Interview Questions & Answers

user image Anonymous

posted on 20 Sep 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Communication test.... HR will will screening the candidate with the communication skills

Round 3 - Technical 

(4 Questions)

  • Q1. Previous work, what has done . How it was useful for this company
    • Add your answer
  • Q2. Manager will ask the technical questions and test our knowledge
    • Add your answer
  • Q3. What is lan, wan, connection, devices
  • Ans. 

    LAN stands for Local Area Network, WAN stands for Wide Area Network. Connections refer to the way devices communicate with each other.

    • LAN is a network that connects devices in a limited area, like a home or office.

    • WAN is a network that connects devices over a larger geographical area, like different cities or countries.

    • Connections can be wired or wireless, using technologies like Ethernet or Wi-Fi.

    • Devices in a network ...

    • Answered by AI
    Add your answer
  • Q4. How does the can the configuration will work to the device
  • Ans. 

    The configuration will work by setting up the device according to the specified parameters.

    • Configure the device settings based on the requirements

    • Ensure compatibility between the configuration and the device

    • Test the configuration to verify functionality

    • Answered by AI
    Add your answer
Round 4 - HR 

(4 Questions)

  • Q1. About previous experience and expected salary, date of joining
    • Add your answer
  • Q2. Previous company and reason for resignation
    • Add your answer
  • Q3. Last salary taken and expected
    • Add your answer
  • Q4. When can we join the company and notice period
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join to Diebold Nixdorf at all. What they promise at the time of interview was different and how they behave once you join in the company will be different. They won't stand on the terms. They change the rules according to they wish. If they got to know your emergency they play with our emotions and not let us leave the company and they don't offer the position or salary hike. Worst decision I have made and choose this company. Regretting my decision. Please don't join this company at all if you want career growth and salary hike.

Skills evaluated in this interview

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kingkong53
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My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
Got a question about Diebold Nixdorf?
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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
    • Add your answer

Technical Support Associate Interview Questions & Answers

Computacenter user image Anonymous

posted on 14 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and other basic communication skills
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Tools used for ticketing,network basics,commands
  • Ans. 

    Ticketing tools, network basics, and commands are essential for Technical Support Associates.

    • Ticketing tools: ServiceNow, Jira, Zendesk

    • Network basics: IP addressing, subnetting, DNS, DHCP

    • Commands: ping, ipconfig, tracert

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Technical Support Engineer Interview Questions & Answers

Unisys user image Vijayakumar Yuvaraj

posted on 20 Oct 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Blue screen of Dead
  • Ans. 

    Blue screen of Death is a Windows error screen that appears when the system encounters a critical error.

    • BSOD is a stop error screen that indicates a system crash or failure.

    • It usually includes an error code and information about the cause of the crash.

    • Common causes of BSOD include hardware issues, driver conflicts, and software errors.

    • Answered by AI
    Add your answer
  • Q2. There are so many BSOD issues available. please check in internet for the result.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What are the Printer issue
  • Ans. 

    Printer issues can range from connectivity problems to paper jams and print quality issues.

    • Common printer issues include connectivity problems, paper jams, print quality issues, and driver errors.

    • Troubleshooting steps may include checking connections, clearing paper jams, adjusting print settings, and updating drivers.

    • Examples of printer issues include printer not responding, paper getting stuck in the printer, faded o...

    • Answered by AI
    Add your answer
  • Q2. Printer related issue
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion
    • Add your answer
  • Q2. Salary discussion done on this round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont give up until you get job.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 19 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it

Technical Support Engineer Interview Questions & Answers

Unisys user image Tejaravi Maddi

posted on 1 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions related to system operations
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. General discussion about my past experiences
    • Add your answer
More about working at Diebold Nixdorf

Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Technical Support Specialist interview?
Diebold Nixdorf interview process usually has 4 rounds. The most common rounds in the Diebold Nixdorf interview process are Technical, HR and Resume Shortlist.
How to prepare for Diebold Nixdorf Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Diebold Nixdorf. The most common topics and skills that interviewers at Diebold Nixdorf expect are Customer Service, Technical Support, Business Transformation, Calling and Configuration.
What are the top questions asked in Diebold Nixdorf Technical Support Specialist interview?

Some of the top questions asked at the Diebold Nixdorf Technical Support Specialist interview -

  1. How does the can the configuration will work to the dev...read more
  2. What is lan, wan, connection, devi...read more
  3. Manager will ask the technical questions and test our knowle...read more

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Diebold Nixdorf Technical Support Specialist Salary
based on 127 salaries
₹3 L/yr - ₹6.5 L/yr
33% less than the average Technical Support Specialist Salary in India
View more details

Diebold Nixdorf Technical Support Specialist Reviews and Ratings

based on 20 reviews

3.0/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

3.1

Salary

4.2

Job security

3.4

Company culture

2.4

Promotions

3.0

Work satisfaction

Explore 20 Reviews and Ratings
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