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Diebold Nixdorf Technical Support Specialist Interview Questions and Answers

Updated 20 Sep 2023

Diebold Nixdorf Technical Support Specialist Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Communication test.... HR will will screening the candidate with the communication skills

Round 3 - Technical 

(4 Questions)

  • Q1. Previous work, what has done . How it was useful for this company
  • Q2. Manager will ask the technical questions and test our knowledge
  • Q3. What is lan, wan, connection, devices
  • Ans. 

    LAN stands for Local Area Network, WAN stands for Wide Area Network. Connections refer to the way devices communicate with each other.

    • LAN is a network that connects devices in a limited area, like a home or office.

    • WAN is a network that connects devices over a larger geographical area, like different cities or countries.

    • Connections can be wired or wireless, using technologies like Ethernet or Wi-Fi.

    • Devices in a network ...

  • Answered by AI
  • Q4. How does the can the configuration will work to the device
  • Ans. 

    The configuration will work by setting up the device according to the specified parameters.

    • Configure the device settings based on the requirements

    • Ensure compatibility between the configuration and the device

    • Test the configuration to verify functionality

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. About previous experience and expected salary, date of joining
  • Q2. Previous company and reason for resignation
  • Q3. Last salary taken and expected
  • Q4. When can we join the company and notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join to Diebold Nixdorf at all. What they promise at the time of interview was different and how they behave once you join in the company will be different. They won't stand on the terms. They change the rules according to they wish. If they got to know your emergency they play with our emotions and not let us leave the company and they don't offer the position or salary hike. Worst decision I have made and choose this company. Regretting my decision. Please don't join this company at all if you want career growth and salary hike.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java, spring cloud, Microservice technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Any of 1 topic and why do you want to work in Wipro
  • Q3. Tell about the Wipro company

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be easy but time taking will be taken there should be more patience to sit till they call us for the rounds

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding my skills in java,manual testing concepts,my communication skills and analytical konwledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be different from others try to search more beyond ur concepts be confident self motivated and be able to face manage the suitations

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about your self
  • Q2. How to Handel irate Customer?
  • Ans. 

    Handling irate customers requires active listening, empathy, and problem-solving skills.

    • Remain calm and professional

    • Listen actively and empathize with the customer's frustration

    • Apologize for the issue and take ownership of finding a solution

    • Offer options for resolution and follow through on commitments

    • Document the interaction for future reference

    • Examples: offering a refund, providing a discount on future purchases, or ...

  • Answered by AI
  • Q3. How to Handel Angry Customer?
  • Ans. 

    Handle angry customers by staying calm, listening actively, empathizing, apologizing, and finding a solution.

    • Remain calm and composed

    • Listen actively and let the customer vent

    • Empathize with the customer's situation

    • Apologize for the inconvenience caused

    • Find a solution that satisfies the customer

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q4. Why you want to join Wipro?
  • Q5. How long will you work with us?
  • Q6. What is your future Plan?
  • Q7. What will you do If you found your girlfriend drunk and lying beside road side?
  • Q8. Are you comfortable with Rotational and Hardcore Night Shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in your self.
Be Confident and calm.
Don't afraid that you will get Rejected.
Remember Failure are the pillar of the success.
Try to give all the answers in Positive way.
Try to learn from Rejection do not lose your hope.
Keep an eye contact while giving face to face interview.
Try to use easy words while communicating.
Give your best 😊
Best of luck

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Accounting questions and work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for accounting entries and work experience

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job and what are the special qualities of you that would helps the recruiter to select among the other candidates?
  • Q2. If a candidate goes for the an associate role then first answer would be like , to starts my carries as an associate role helps me to improve my communication skills and improve my listening skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be get nervous
Show your confident towards the interviewer so that even if you don't know the answer you can manager yourself y saying some general answers.

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions about implementations in SAP or ECC

Interview Preparation Tips

Interview preparation tips for other job seekers - you need to make sure you work on Implementation
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Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Technical Support Specialist interview?
Diebold Nixdorf interview process usually has 4 rounds. The most common rounds in the Diebold Nixdorf interview process are Resume Shortlist, Group Discussion and Technical.
How to prepare for Diebold Nixdorf Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Diebold Nixdorf. The most common topics and skills that interviewers at Diebold Nixdorf expect are Customer Service, Technical Support, Business Transformation, Calling and Configuration.
What are the top questions asked in Diebold Nixdorf Technical Support Specialist interview?

Some of the top questions asked at the Diebold Nixdorf Technical Support Specialist interview -

  1. How does the can the configuration will work to the dev...read more
  2. What is lan, wan, connection, devi...read more
  3. Manager will ask the technical questions and test our knowle...read more

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Diebold Nixdorf Technical Support Specialist Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
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Diebold Nixdorf Technical Support Specialist Salary
based on 122 salaries
₹3 L/yr - ₹6.5 L/yr
29% less than the average Technical Support Specialist Salary in India
View more details

Diebold Nixdorf Technical Support Specialist Reviews and Ratings

based on 20 reviews

3.0/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

3.1

Salary

4.2

Job security

3.4

Company culture

2.4

Promotions

3.0

Work satisfaction

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