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Diebold Nixdorf Technical Support Specialist Interview Questions and Answers

Updated 27 Mar 2025

Diebold Nixdorf Technical Support Specialist Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Communication test.... HR will will screening the candidate with the communication skills

Round 3 - Technical 

(4 Questions)

  • Q1. Previous work, what has done . How it was useful for this company
  • Q2. Manager will ask the technical questions and test our knowledge
  • Q3. What is lan, wan, connection, devices
  • Ans. 

    LAN stands for Local Area Network, WAN stands for Wide Area Network. Connections refer to the way devices communicate with each other.

    • LAN is a network that connects devices in a limited area, like a home or office.

    • WAN is a network that connects devices over a larger geographical area, like different cities or countries.

    • Connections can be wired or wireless, using technologies like Ethernet or Wi-Fi.

    • Devices in a network ...

  • Answered by AI
  • Q4. How does the can the configuration will work to the device
  • Ans. 

    The configuration will work by setting up the device according to the specified parameters.

    • Configure the device settings based on the requirements

    • Ensure compatibility between the configuration and the device

    • Test the configuration to verify functionality

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. About previous experience and expected salary, date of joining
  • Q2. Previous company and reason for resignation
  • Q3. Last salary taken and expected
  • Q4. When can we join the company and notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join to Diebold Nixdorf at all. What they promise at the time of interview was different and how they behave once you join in the company will be different. They won't stand on the terms. They change the rules according to they wish. If they got to know your emergency they play with our emotions and not let us leave the company and they don't offer the position or salary hike. Worst decision I have made and choose this company. Regretting my decision. Please don't join this company at all if you want career growth and salary hike.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Self introduction
  • Q2. Technical support questions

Technical Support Specialist Interview Questions Asked at Other Companies

Q1. What do you think are the key qualities necessary for providing e ... read more
Q2. How to handle a customer complaint which could not be easily reso ... read more
Q3. How does the can the configuration will work to the device
Q4. How do you stay motivated when handling challenging customers?
Q5. Explain complex process to customer in a simple way

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Easy Finance Related Questions
Round 3 - HR 

(1 Question)

  • Q1. Sallary Negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Process, No Finance related questions, no technical questions

I applied via Naukri.com and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Question related to Java like what is Singleton class and how to create the Singleton object. String is immutable or mutable how to create an immutable object. What is serialization and deserialization. So...
  • Q2. Data base related question like all type of join left, right, outher inner, self etc and some question based on that..
  • Q3. Hibernate and jpa related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and ans to the point.

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. And process in previous organzt
  • Ans. 

    I have experience in process improvement and optimization in my previous organization.

    • Implemented Lean Six Sigma methodologies to reduce waste and increase efficiency

    • Conducted process mapping and analysis to identify bottlenecks and areas for improvement

    • Collaborated with cross-functional teams to develop and implement process improvements

    • Trained and coached team members on new processes and procedures

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and speak truth it will more effective

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is high water mark in a hedge fund, corporate actions (split, spin off) , Journal entries, Forwards, options, in the money option etc.
  • Ans. 

    High water mark, corporate actions, journal entries, forwards, options, and in the money options are all important concepts in hedge funds.

    • High water mark refers to the highest peak in a hedge fund's net asset value (NAV) history.

    • Corporate actions such as splits and spin-offs can affect the value of a hedge fund's holdings.

    • Journal entries are used to record transactions in a hedge fund's accounting system.

    • Forwards are ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through derivatives, accounting entries, corporate actions, about the company.

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Financial statements accounting journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for journal entries and financial statements

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
Round 3 - Technical 

(3 Questions)

  • Q1. Questions from previous experience
  • Q2. What is derivative,spot , option forward
  • Ans. 

    Derivative is a financial contract whose value is derived from an underlying asset. Spot refers to the current market price of an asset. Option is a contract that gives the buyer the right, but not the obligation, to buy or sell an asset at a predetermined price. Forward is a contract that obligates the buyer and seller to trade an asset at a predetermined price and date in the future.

    • Derivative is a contract whose val...

  • Answered by AI
  • Q3. Waht is NAv,what you understand about hedge fund
  • Ans. 

    NAV stands for Net Asset Value and is a measure of a fund's value. A hedge fund is an investment fund that uses various strategies to generate high returns.

    • NAV is calculated by subtracting a fund's liabilities from its assets

    • Hedge funds are typically only available to accredited investors due to their high-risk strategies

    • Hedge funds can use leverage, short selling, and derivatives to generate returns

    • Some hedge funds sp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Deeply prepare from derivative

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for SS&C TECHNOLOGIES Senior Associate interview:
  • Mutual Funds
  • Hedge Funds
  • Derivatives
  • Derivative strategy
  • NAV
  • OTC
  • Weighted returns
Interview preparation tips for other job seekers - Be confident and give your best. You would definitely succeed.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why do you want to work with SS&C?
  • Q2. How do you see yourself bin next 5 years?

Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Technical Support Specialist interview?
Diebold Nixdorf interview process usually has 2-3 rounds. The most common rounds in the Diebold Nixdorf interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Diebold Nixdorf Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Diebold Nixdorf. The most common topics and skills that interviewers at Diebold Nixdorf expect are Customer Service, Technical Support, Business Transformation, Calling and Configuration.
What are the top questions asked in Diebold Nixdorf Technical Support Specialist interview?

Some of the top questions asked at the Diebold Nixdorf Technical Support Specialist interview -

  1. How does the can the configuration will work to the dev...read more
  2. What is lan, wan, connection, devi...read more
  3. Manager will ask the technical questions and test our knowle...read more

Tell us how to improve this page.

Diebold Nixdorf Technical Support Specialist Interview Process

based on 4 interviews

Interview experience

3.8
  
Good
View more

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Diebold Nixdorf Technical Support Specialist Salary
based on 138 salaries
₹3.2 L/yr - ₹6.5 L/yr
38% less than the average Technical Support Specialist Salary in India
View more details

Diebold Nixdorf Technical Support Specialist Reviews and Ratings

based on 23 reviews

2.9/5

Rating in categories

2.7

Skill development

3.0

Work-life balance

3.1

Salary

3.9

Job security

3.0

Company culture

2.3

Promotions

3.0

Work satisfaction

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